Sun Palace Wellness Hotel

The building is beautiful, but the hotel inside needs better maintenance. Room was spacious and clean though, bathroom was also ok. The location was a convenient.

The elevator did not work. Breakfast was lacking variety and one could expect better quality for this rate. There is no parking as well, we had to park on the street and leave early because of that.

The carpets were discounting filthy Some staff don’t speak English When I complained about the bathroom getting flooded when taking a shower the receptionist said that there was nothing he could do.The toilet seat loose The mattress was very old and the edges were loose and lucked proper support. They refused to change the mattress

Location

Good hotel, in the centre near the Kolonada. The food was good and staff are very nice.

They don't clean the room everyday, that was a bit strange for me, no gym.

Helpful and friendly people. Central location in a beautiful place.Staff was kind and accommodating.

Beds were too firm for my liking.

Very friendly and helpful staff, good breakfast, dog allowed,classy interior, beautiful bright rooms in the perfect location. We loved it very much!

Location is the best!Staff is kind and attentive.Clean toilet and bathtub.Simple but good breakfast (good basics to start your day).Reasonable prices for cosmetic procedures and massages.

Registration is digital which is good but it takes long to type in the form.Sauna is small :(

Amazing staff,really clean room,good breakfast and lunch, sauna and pool exactly what need to be, great location, we had room with park view, at evenings amazing view to te Town100%will be back next year Only one little thing wasn't cattle and tea bags in room but about this can ask staff and you will be 100%sorted

Located near the colonnade ❤️Good breakfast ☕️Close to the center, shops and parks with springs ?

The staff at reception when we arrived were super helpful and friendly. When we raised a concern about the size of the bath in our room, the receptionist gave us the keys to 3 rooms so that we could choose the one that suited us best. Every request was no trouble for the staff who were friendly and helpful at all times. The location is superb, very central and with a great view of the park from our room. All in all we were very satisfied indeed.

The only downside was that dogs were not permitted in the breakfast area. Therefore we went out to a local cafe which was dog friendly. Having said that, our dogs were welcome at the hotel and, like their owners, were also very content with the accommodation.

Fabulous room and bathroom (claw foot bath!). Helpful staff, ample breakfast.

The room was very nicely decorated and had a beautiful view. The bed was comfortable. The breakfast room is very elegant and the breakfast has various options. Sauna and a small pool is accessible, clean and with generous opening hours.

very nice hotel right next to the drinking pavillion, lovely views and mostly friendly staff. I could book a massage for the same day and food selection was good for the price paid!

everything was fine. Make sure you know the wellness area is quite small, but I visited in low season so it was fine

Clean, great location, friendly staff.

Hotel and also the room were nice, it is a old building but in good shape. The room was spacious and the beds ok. The staff were friendly, checkin/out fast and my 2 little dogs were welcome. The hotel has a nice sunny terrace at the front overlooking the main footpath to the health attraction of the city, and it's surrounded by beautiful parks and forrest / ski slope.

The breakfast was (for me) a little sad; while plenty of choice and a full continental breakfast was the bread both days limited to 'tough' rohliks. great that I can choose whatever but it starts for me with nice bread... The Spa was disappointing, They have a small finish sauna and a small pool. Missing a bubble bath and or steam room, and also some actual space. It was crammed in a few m2 thus not inviting to be there longer than needed.

I had breakfast and dinner. The breakfast was everyday the same but still good and various. The dinner was excellent. Rooms clean and spacy. Tv with many channels. View from the window very good and peaceful. Daily cleaning. Staff very helpful, all of them, but Svetlana is just outstandind!

Beds seemed to be a bit too hard but that's my personal opinion.

Excellent massage. Big and clean room. Perfect spa experience.

No kettle in the room and very little choice at breakfast

Great location!Staff were lovely.Price is fair.

The “wellness” was very poor and the pool needs scrubbing… Maybe booking has wrong photos of the room, but we were looking forward to having a standing bathtub, as it was advertised, and we got completely different bathroom.I wouldn’t advertise it as a four star hotel, it is rather a three star hotel.. ok for the price though!

Everything was spot on, very clean, and staff was helpful and spoke many languages. The only problem we had was the hard beds. We would have personally preferred softer ones. But all the rest was amazing. The view from the superior rooms is spectacular. Spa open till 8 is very convenient. Receptionist gave us a recommendation of what to see (lady was local and knew good places). Breakfast was continental style and had plenty of choices from beans and bacon to sweet Czech " koláče ". Coffee in a variety of options and also fresh veggies and fruit. Decor of the whole hotel was very royal like. We felt very welcome.

Hard beds, but hotel staff informed us they are fixing it in the future.

Wellness center too small

the only "kinder" pool and sauna do not match the name and size of the hotel; there was a queue for dinner - not enough places

Great Location and close to everything. The staff is extremly helpful and polite. I arrived in the Late afternoon and I was able to get a facial in the evening that the receptionist Booker for me. Great treatment and very good value for money. Also amazing breakfast.

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