Stargaze Forum Hotel Düsseldorf-Hilden

The accommodation is a bit distant from the city center, so reaching the main attractions requires some extra time. However, the room itself was nicely furnished and comfortable, offering everything needed for a pleasant stay. Breakfast was quite decent, and the staff were polite and helpful throughout the visit. Overall, a solid option if distance is not a major concern.

A lesbian couple was staying in the room next to ours, and due to the extremely poor wall insulation, every sound from their room carried straight through. They were intimate several times during the night, and because the walls offered no soundproofing at all, it made our stay completely sleepless. The real issue here is the lack of proper room isolation, which makes privacy impossible for anyone on either side of the wall. Sorry for being indiscreet...I am not neither sexist nor someone who judge LGBT, contrary....

Nice breakfast, cozy room, friendly stuff, good location in industrial part of Hilden, parking available. Everything was great!

Staff was kind,easy parking

Loud ventilation in the bathroom that didn't ventilate, minimal lighting in the room, mattress was very fine, huge hole in the middle, people hanging, someone parking a huge van in front of our window and smoking in there. The front desk staff handled it.

A very comfortable bed. Great breakfast.

It would be better if instead 2 single beds that a double bed was used. In my case the single beda were lose so if you rolled between then they would separate.

Everything you need in a budget hotel. Nice room, breakfast and comfortable beds. In the lobby you can make you own tea or coffee, there we found also some booklets from the local pizza place and we ordered pizza, that we get really quickly.

For such a cheap hotel, the breakfast was very ok. Thank you for having vegan options. The price was very ok. The russian speaking host was super nice and helpful.

The photos were misleading. In reality the hotel looks older and cheaper. everything looks older, cheaper and darker than in photos. the rooms are VERY VERY dark. i almost got blind while packing my suitcase... Also, in one of the 2 rooms the bath mixer was broken and we could not make a shower. The host was nice and changed the room for us. if you add some more bulbs in the rooms and if the bathroom was more fresh/cleaner (there was rust on ceramic) i would give a mark 9/10. but because of this, it's only 4/10

Breakfast, room

check-in process - no front desk person until the check-in time

Good price-quality, clean.

Ground floor room next to logistics centre was a bit noisy in the morning. In other directions seemed to be very quiet.

Breakfast and location were good

General upkeep of facilities

Clean, fresh & nice staff

A bit outside the city, but easy to take an uber

The hotel was surprisingly tidy and fresh.

The location was very suspicious in a warehouse area. There were groups of men hanging around the hotel entrance smoking pot and just generally looking like company you don’t want to be around. As an adult couple we managed and the hotel room was surprisingly tidy and fresh but I do not recommend this place with kids! We left in the morning as soon as we woke up.

It is cheap and very comfortable for business trip

Service is not quiet good as there is self service

The staff was nice

The bed had alot of orange spots and oil spots also on the towels.

I liked that I had a relatively quiet room. And that hotel offers free take-away coffee for guests. Breakfast was fine.

Bed was super small. The single room was also small and quite used. The view from window was on the industrial and storage sites, nothing to see. There were cigaret smell coming from the bathroom ventilator. The hotel was quite far from the center of the village.

Unsatisfied..

The Staff was nice, but the room (113) has not enough lights, only the cupboard has a small lights and one on the wall. I informed the people, they told me it is normal, but that room is extremly dark.. But apart from that, the hotel was ok..

Clean and cheap and reception perfect,helpness

Absent

Very good

On arrival we asked the receptionist if breakfast was included in the price and the answer was "yes". On the last day we were told that the specific receptionist could not speak English and we had to pay extra for the breakfast.

The staff team was excellent and helped me when ordering taxi and when planning a team night out

I asked for two separate beds but the room had twin bed side by side. So it was more like a double bed but with two separate blankets.

ZERO Star Hotel, trash, never again

Unacceptably rude reception staff: Mr. Kulani.Wifi does not work in the hotel.All attempts to speak result in extremely rude answers and no solution to the problem.Cheap, low-quality rooms, very uncomfortable bed, bathroom and plumbing in terrible condition

The service from the staff, especially Raji

Not clean, there’s fungus in the shower