The Ritz-Carlton, Amman

It was so luxurious. I loved my balcony. They played classical music at night so when i opened the balcony doors i could hear it. The bed was like sleeping on a cloud. The staff so helpful. Kind & friendly. I could go on & on!

Maybe the gym was a bit cluttered & the indoor pool was not as beautiful as the outdoor pool. But i didnt use these facilities.

I was surprised at the end of my trip when, during checkout, I was charged an additional 2% for a new tax—even though I had paid the full amount, including taxes, one or two weeks earlier at the time form booking. On top of that, there were a couple of extra charges for services I didn’t even use. If I hadn’t asked for a detailed breakdown, I would have ended up paying more than I should have.

The smell of the hotel The staff And the big rooms

I don’t like the breakfast It should me higher level I’m talking about the quality of food not quantity In other hotels near by the breakfast is much better

From the moment of arrival to the time of departure, everything exceeded expectations. The hotel offers refined luxury with great attention to detail, from its elegant design to its impeccable cleanliness throughout. The staff are highly professional, warm, and attentive, making guests feel genuinely welcomed and completely at ease.The rooms are spacious, comfortable, and tastefully furnished, providing all the essentials for a relaxing and luxurious stay. The facilities are outstanding, including excellent dining options that offer a memorable culinary experience, as well as spa and leisure amenities that add a true sense of relaxation and indulgence.In short, a hotel that truly lives up to its five-star rating and is highly recommended for anyone seeking a sophisticated, high-quality, and unforgettable stay.

Special stay wonderful staff luxurious experience

Room designs

It was very clean and nice attitude and delicious food

Clean, polite staff, great service and amazing atmosphere.

Clean and friendly staff

Room lighting program doesn’t allow to switch on only few lights rather full lights get opened or totally dark. It could be re programmed

The hotel lives up to RC standards which I was extremely happy to experience after some rough days elsewhere. The bed and bedding (pure cotton sheets) is just heavenly. Everything was impeccably clean and I enjoyed the complimentary plate of fruits and chocolates.Instead of a large breakfast in the rather noisy breakfast room I had a divine pistachio croissant and coffee at the quiet hotel café. All the pastries looked amazing. I also recommend the rooftop restaurant with a fantastic view over the roofs of Amman.

I love children and wish for them to have parents who would be able and responsible enough to teach them how to behave in public spaces. Unfortunately I encountered quite the opposite.

Perfect location, staff went over and above.

They charge your guests to use pool facility.

The room was better in person than on the website even though I liked the pictures when I decided to book there. The bed was perfect. The best sleep I've had in a long time. The staff was more pleasant and helpful when needed.

I had ordered the cheese cake earlier during the day and enjoyed it so much, I ordered another one later that evening. The second slice of cheesecake had a piece of plastic inside of it. That change my mood the rest of the evening.

Very polite and professional Very friendly and helpfulEverything was perfectService was very fast always ready to helpSpecail thanks to Mr Ashraf for always being helpful and was very kindDefinitelv will come back

I did not experience something bad during my stay

Very attentive and helpful staff. The facilities were excellent, the location was ideal, and the rooms were cozy. We loved our stay and would certainly return next time we visit Amman.

The lobby was a little cramped.

Location, cleanness, comfort and service extremely good.

Decoration and materials are all first class. Facilities are also first class.One comment only the ventilation of the Club lounge should be taken care off. The lounge smells food all the time.

I loved everything about the hotel. The cleanliness exceeded my expectations — everything was spotless and exceptionally well maintained. The staff were incredibly helpful and friendly, making my stay even more enjoyable.I would like to extend my heartfelt thanks to the hotel staff for their outstanding service, particularly Ms. Joud. She was not only incredibly kind but also exceptionally efficient, managing our check-in swiftly even with the hotel being very busy. Her assistance truly set the tone for a wonderful stay, and I’m grateful for the positive start she provided.I thoroughly enjoyed my stay and will undoubtedly choose this hotel again in the future.

Noting

Fabulous, friendly and attentive staff, who really helped us when my husband lost his phone. Fabulous breakfast buffet - the best I’ve ever seen with everything imaginable from chocolate fountain to sushi. Spacious, luxurious room.

It was a mazing stay...everything was perfectStaff very helpful & friendly. Special thanks to Mr.Yazsn who was very professional and kind.His behaviour with us gave us a very good impression about the hotel.Thanks to all

An exceptional hotel - one of the best we have stayed in. Room was far better than we expected, very comfortable and well appointed. Special mention to all the staff we encountered who could not have been more helpful - in particular the team at Kenz restaurant and our waiter Ahmad for making the last night of our trip so memorable.

Waseem uograde our room for 2 king beds in upper floors and all the stuff was so lovely.

the service was excellent , its very clean , the rooms are specious and the bed is very comfortable the pool is nice .