Club Nena - All Inclusive

Swimming pools . Aqua park . Sea is near . Gardens and trees are nice . Free children slides .

there is one of Gozleme staff that make them . is surly and not smiling .. though gozleme is delecious but her attitude is bad ..No variety of food. After dinner meal (11:00) is too moderate .Room safe box is not free Location is too far from the airport

The location was beautiful and it was very reasonable hence the standards were low, it was half the price of the hotels either side

The food. The bedding. The entertainment. The kids club was awful.

Like their dealing , pools, beach and all

I got a problem with payment that transacted three times the value required from my visa and not performed payment and I have to pay for the fourth time in cash, I think that is because of their deal with Deniz bank that have this sort of issue and I have to talk to my bank to reclaim the money transacted.

The food and facilities really excellent

The stuff is not smiling and is not always willing to help you

Animacion program was nice,..

We been In this hotel few years ago, but this year was really disappointing!! Quality of drinks and food is terrible. Always everywhere waiting in line for everything. Hotel have young unexperienced workers, chaos everywhere. In RELAX Pool always many childs screaming all the time. If hotel want call in RELAX could at least this 1 place make +16 years old. Really not worth this money, plus people who been there by travel agency paid like HALF of price from booking. Really sad to see how this hotel changed to the worst.

Clean and friendly

Location is poor. When on an all inclusive holiday, a break in the evening to somewhere else is always required. Nena is a €50 taxi ride away from any nightlife

Not much, the pool was a good size and location to beach was great,

This is not a 5* property at all, no way near.The rooms are ok but dirty towels folded back into the bathroom, shower gel/shampoo never gets topped up.Food here is awful, all inclusive and the same stuff every night just slightly different, not 1 kebab in 12 nights!!!! If you do not turn up for dinner at 7 you won’t be getting anything half decent to eat. Drinks are awful too the cheapest red and white wine that taste awful. Entertainment at the pool is for over 18, so nothing for 14+, we paid a lot of money and we are not happy at all. Slides were ok but kids were getting marks on skin from using them so they didn’t go every day.

Staff very friendly,great atmosphere.

Poor coverage of surveillance camera, around the swimming pool in particular. its an add value that guests may feel secured somehow,in case of anything camera can be used.Safety box at the room is not free in addition hotel not responsible if any loss, this is just strange for 5*hotel.

All was amazing

The people working at the reception was very very bad Specially night shift, was very rude, angry, not helpful.I don’t know how 5 stars hotel with that reception.Internet also was very bad

Hotel manager was shocked when he learnt that we reserved through Booking.com

Meals can be improved

Everything was amazing

Passable

Passable

Very good

Superb

Good

Very good

Superb