Villa Abbondanzi Resort

Great spa and gym.

Breakfast wasn’t great.

We have stayed here before and the property was outstanding as expected.

Friendly staff, the best restaurant and the rooms where we stayed were outstanding.

The Villa is beautiful and so does the grounds. The room was very nice, and the balcony was beautiful. Communication with the hotel was excellent and all questions were answered on time. Checking in and out was easy. Breakfast buffet was good and fresh (except for service which I will write below).

The shower door itself didn't close well and water came out every time, the soap dispenser was located so high (I am 5'4, short but not that short) and it was uncomfortable). At the breakfast, the guy running the room wasn't the best. The first coffee came fine but asking for the second and you will get it cold. He did not informed us we can order eggs so first we though the buffet is all we can have. Service at breakfast didn't feel welcoming.

Excellent and friendly service, helped find restaurants locally and translated for us

The room including the furniture, closet and bathroom were so well thought out.

Nice location and spa facilities, restaurant on site and secure parking.

The woman at reception was very unhelpful, the reception was badly signed and difficult to find. The room was extremely small. The on site restaurant was fully booked. The breakfast was ok, lots of cakes which is typically Italian

Large resort with big pool, shaded seating areas and two restaurants. Friendly reception staff. Good location close to Faenza and Ravenna. Food in the Fennicottera Rosa Gourmet was remarkable for the food that wasn't on the menu rather than was ie the amuses bouche and after dinner treats. The crepe Suzette cooked at the table was special too.

Rooms were rather dated. Bathroom definitely needed upgrading and shower grouting needed a good clean. We were also woken at 1am by I think a wedding party. The restaurant was extremely formal and the courses were ok but not Michelin star - the extras made the meal complete.

The park, flamingos, cleanliness, safety

The pool starts too late. It would be great just to swim before breakfast.

the hotel and grounds were beautiful and very well maintained. delicious breakfast and wonderful pool area. staff very helpful

without a car it is not the easiest to get into faenza, you can walk however once out of the hotel you have to walk on roads for a short while

We were initially unhappy to find that they had not kept a twin room for us when we had written previously stating this was a requirement. The staff were amazing though and went out of their way to find a room that they could change from a double into two singles. Amazingly efficient and friendly. The villa is set in beautifuI gardens, which I enjoyed, whilst my husband headed for the spa. The restaurant is in the midst of the beautiful gardens, and I had read that it served Italian cuisine. Alas, and I have fallen foul of this before, it was a fish restaurant. My husband was in heaven but I really don't like fish. The extremely friendly and efficient staff said it was no problem and they would discuss with the chef what they could cook for me. Couldn't really ask for more. My husband was in heaven with his fish and I had an amazing cauliflower foam starter, followed by a pasta, and then chicken snitzel. They couldn't have been more helpful and friendly.

Clean rooms. Excelllent show and breakfast.

The desk was cluttered - magazines, tv etc - preventing use for work.

Beautiful villa with duplex room. Nice greenery and open field around it with flamingos on site. Amazing widow view!

Far from town center, no food during the day. Breakfast was good but limited selection. There room was very warm with the heater. I switched it off but still warm so I had to open the window which was cold outside and with risk of insects.

Wonderful on-site restaurants, a destination that we were already at! It was peaceful and scenic.

My only suggestion is that they get someone to scrub the tile grout in the shower with bleach as there was black mold in mine.

The amazing rooms as we stayed in a suite overlooking the big open garden and the morning and afternoon views.

Peaceful, clean, great location. Very good restaurant with fantastic service

Beautiful park with flamingos, cosy and warm room, nice furniture, excellent restaurant (must try!), spa zone with jacuzzi/Turkish sauna/sauna, great service

Excellent location, close enough to the railway station. Very quiet area with pleasant walks tight nearby. Both restaurants on the property are excellent and well worth a visit.

On the morning of my second day there I informed the front desk that I did not want any housekeeping services. Upon my return from exercise, obviously, housekeeping had entered anyway and replaced all the towels and neatened up the room. Waste of time and effort, and a bit of an invasion of privacy ...

The location is excellent. The breakfast was very good

We have been staying at this hotel twice a year (on our way to and from Greece) for many years. We have always appreciated the calm, the service, the excellent restaurant and the welcome. This year we were extremely disappointed and shall probably be looking for another hotel in the future. We had announced our arrival for 18.00. The room was entirely unheated. After setting the thermostat at 22C we waited half an hour but the room still remained unheated. I rang the reception (totally unsatisfactory welcome and attitude) and was informed that they were going to set the heating with a computer (?). We then started having a ventilator of hot air blasting into the room, and the thermostat showed 27C. It was impossible to regulate it. On the way to the restaurant I wanted to speak to the receptionist who was busy, and deliberately ignored me. On our return there was nobody there. We had a very uncomfortable night trying to turn down the heating - which was directly over my bed. The next day I complained to the receptionist who said she would speak to the director - and as we left we were given a bottle (or rather half) of wine. I wish that I had declined. An apology would have been more appreciated. Altogether a very disappointing stay.

beautiful villa, beautiful gardens, 2 fantastic restaurants. exceptional staff

pity outdoor pools are not heated but this was a small inconvenience

Expensive, but absolutely fantastic hotel / spa - one of the best places we've ever stayed, with incredible pool(s), spa, and flamingoes in the garden. Nice well-maintained bikes for free use. Excellent breakfast.