InterContinental Nha Trang By IHG

Location, appearance, cleanliness, staff

Room design isn¿t practical. Multiple doors have to be closed for privacy which caused inconvenience.

Serving for guests was great. Convienient location

Room was really good!!

Price is slightly expensive. It's better to be cheapper!

The location was excellent and the cleaning was really well done on a daily basis.

The staff was kind, however, the level of English for some of them was limited, which occasionally led to confusion.At breakfast it was always hard to choose something for the kids, since most of the specialities weren't international, mostly asian food was served.The balcony door wasn't well insulated, so we could hear the wind at night.

Room was wonderful, clean and comfortable with great views of the beach. Hotel was located in walking distance to night markets and beach. Staff were friendly and displayed amazing customer service. Everyone greeted you when they saw you and made you feel welcomed.

Our room was very spacious and with an ocean view. Great location and very clean.

Our recent stay at the InterContinental Nha Trang was nothing short of outstanding—truly a benchmark for what a hotel experience should be. From the moment we arrived, every detail reflected excellence and genuine care for guests.The room we stayed in was spacious, beautifully designed, and offered a stunning sea view that made every morning and evening feel like a dream. It was the perfect blend of comfort and luxury.The location is unbeatable—just steps from the beach, with only a road to cross before your toes touch the sand. The hotel’s restaurant impressed us with its quality and variety, and the breakfast was absolutely superb—fresh, abundant, and delicious.We loved spending time at the pool area and bar, which offered a relaxing atmosphere and great service. The gym facilities were top-notch, and the sauna and steam bath were a perfect way to unwind (we didn’t try the spa this time, but it’s on our list for the next visit!).What truly made our stay unforgettable was the warmth and attentiveness of the staff. Everyone we encountered was kind, professional, and genuinely caring. A special thank you for the thoughtful anniversary cake waiting in our room—it meant so much to us!And saving the best for last: the InterContinental Club Lounge. The facilities were elegant and comfortable, but it was the team that made it extraordinary. A heartfelt thank you to Nguyen and her amazing team—Han, Nga, Nhung, Trinh, Ohu, Phuoc, and Giang. You all went above and beyond to make our stay special. THANK YOU!We will absolutely be back and are already recommending the InterContinental Nha Trang to our friends and family. This was hospitality at its finest.

We are returning guests. Hotel is fantastic, location is great and breakfast is really good and diverse. Room are clean and well maintained, and the beds are super comfy. Staff is very professional, kind and helpful, and the ladies from the kids club were wonderful with our son. They really made him entertained and happy, a special thanks to Tiep for her kindness and dedication, truly a gem !

We took this time half board and were not satisfied with the choice and diversity, it is likely next time we won't choose this option : we stayed for 6 days and we found the choice limited for long stay (same menu with 3-4 options).

Amazing breakfast. Attentive staff. Great location. Great beach service. Reasonable prices for food and drinks. Room was spacious and well maintained.

Very nice Hotel, great fitness gym, attentive staff

Noisy rooms and to the front (do not book ocean view…), pool is rather small

As per my last review in March I love the property and everything about Intercontinental and a lovely hotel. Good location and facilities and excellent varied breakfast to suit all tastes and diets. Very professional and friendly staff who went above and beyond to make Intercontinental a wonderful hotel experience and stay.

The hotel was beautiful and in good location and very quiet even though in the middle of city. Excellent breakfast and varied and rooms were lovely and cleaned everyday to a high standard.

Outstanding Customer service and look after us for our whole stay nothing was a issue so accomdating we will definately stay again. Central location Breakfast outstanding

Nothing we didn't like

Location is great, spacious room, friendly staff, good pool bar

Breakfast selection is amazing, everyday there was something different for us to try so we were looking forwards to heading to the breakfast. We stayed on the 11th floor, the room had a amazing 360 views of the ocean from the bedroom and from the bathroom. It was open but private at the same time, so even while taking a shower you feel like you are on the ocean yet you have 100% privacy. The hotel is smack in the middle of the most active street, everything is in walking distance, the famous Sailing Club, Greek Souvlaki etc. There is a 18th floor Club Lounge that is amazing for afternoon Tea with snacks, all the girls there are amazing, helpful and above and beyond. My wife liked there special tea, so we just asked what it is made up of and what do you next day they bought us a full pack of dry tea leaf's as a gift.

There is a 18th floor private club, not to complain however it is a small place and breakfast is not the best there, you are better off on the 1st floor. However, the tea time is amazing at the 18th floor, so that is a must go. The pool is not the best, its kind of small and not for swimming / exercise, you are better off heading to the beach across the road, or to the excellent gym on the same floor. We tried the SPA on 2nd floor, not the best, again you are better off walking 10 min to some amazing SPA places just behind AB Square.

Rooms and in fact entire hotel is spotless. Breakfast is simply amazing. Service is also exceptional.

The pool needs an update, tiles etc.

Great room, service, and amazing lounge (high-tea and dinner drinks/snacks are amazing)

Dinner as part of the half-board was so-so

The hotel is simply superb. Extremely well divided, very well located with a comfortable balcony and a real beachfront view in all of the rooms, cleanliness much above the highest expectations (two exchanges of towels and bathroom complements per day), the best bed and feather pillows somebody would expect, a superb breakfast both in the club lounge and the restaurant, a pristine swimming pool with a bar full of promotions for non-alcohol and alcoholic drinks, an outstanding beach with perfect temperature and excellent beach structure with prompt and complete service and security, and one of the most professional and genuinely pleasant staff we have ever experienced in a big city five-star international hotel.

For the first time in our lives, we have no improvement opportunities to list! After directly relating with three of the duty managers in completely different situations, we can affirm that the InterContinental Hotel is prepared to keep on the leadership in Nha Trang for many years ahead.

Room is nice and breakfast has a lot of variety and yummy.

TV manual says BBC Earth and Animal Planet are in English, but it is in Vietnamese. Called the front desk for help and got a reply that these two channels are in Vietnamese at the moment.

First of all, we thought it would be better to start our first trip with Nha Trang from InterContinental Nha Trang, which has a good location and evaluation. As expected, the hotel room was very spacious, the room condition was pleasant, and the ocean view was good.But the most impressive thing was the kindness and meticulousness of the hotel staff. We could already feel their kindness from the moment we got out of the taxi after arriving from the airport. In the hotel lobby and lounge, Cookbook cafe, buffet restaurant, swimming pool, all the staff are very friendly, and they carefully examine whether there is any inconvenience or need for the guests. Of course, a five-star luxury hotel should have such service, but there are many hotels that are unexpectedly not, and InterContinental Nha Trang shows the class that is worthy of a five-star luxury hotel. On our first visit to the hotel, the two nights in this hotel gave us great comfort and satisfaction in that respect, as we had to start our journey.Also, the hotel breakfast was excellent, especially with many separate menus, and everything we ordered was delicious. The buffet staff were also very skilled and friendly, so we had a comfortable and enjoyable meal.Before leaving for the next hotel after two nights, we had a few cups of coffee at the Cookbook cafe, and the view of Nha Trang beach through the window was especially memorable.Thank you and we will definitely visit InterContinental Nha Trang again on our next trip to Nha Trang :)

We didn't feel any discomfort during this visit :)