1/29About
Experience an abundance of unparalleled facilities and features at Mercure Jayapura. Maintain seamless communication using the complimentary Wi-Fi at hotel.Effortlessly arrange transportation to and from the airport using the hotel's airport transfer services.Discovering Irian Jaya / Papua becomes even more accessible through the taxi, car hire and shuttle amenities provided at the hotel.For visitors traveling by automobile, complimentary parking is available. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes.For extended visits or whenever required, the laundry service ensures your preferred travel garments remain fresh and accessible. Craving relaxation? Make the most of your stay at the Mercure Jayapura with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal. For visitors wishing to smoke, designated smoking zones can be found.At Mercure Jayapura, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service and air conditioning for your convenience. Certain rooms offer in-room amusement features such as the television for your enjoyment.In select rooms at the hotel, mini bar is available for those moments when it seems necessary. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and bathrobes for your convenience. Begin your day with a scrumptious on-site breakfast available each morning at Mercure Jayapura. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel.At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes.At Mercure Jayapura, they are committed to catering to your unique requirements. They offer a variety of meal choices, encompassing halal alternatives for those with special dietary preferences. Enjoy an entertaining evening with your fellow travelers at the hotel's bar.At the hotel, discerning guests can also enjoy on-site culinary facilities like BBQ facilities tailored to their preferences. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience.Discover the fitness amenities at hotel to maintain your health and strength during your getaway.
54 Reviews
- Cleanliness
- 8.9
- Staff
- 9.1
- Location
- 9.3
What Guests Say
- “How the staff assisted us.The hotel management could take them through basic English training so they can assist more.”
- “Very nice hotel, modern and clean. The king room was very nice, spacious and well appointed. The staff was exceptional, and eager to…”
Top Amenities
- Restaurant
- Free Internet Access
- Free Parking
- Fitness Center
- Accessible Rooms / Facilities
- Airport Shuttle
- Kitchen/Kitchenette
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Deluxe King Room
- Accessible by lift
- Body soap
- Conditioner
- Entire unit wheelchair accessible
1/3Superior Double Room
- Accessible by lift
- Body soap
- City view
- Conditioner
1/4Deluxe Room Twin Beds
- Accessible by lift
- Body soap
- Conditioner
- Entire unit wheelchair accessible
1/3Standard Room with 1 double bed
- Air conditioning
- Bath or Shower
- Closet
- Complimentary drinking water
1/4Superior Twin Room
- Accessible by lift
- Body soap
- City view
- Conditioner
1/3Premier with 1 Double Bed
- Air conditioning
- Bath or Shower
- Bathrobe(s)
- Closet
1/4Standard Room with 2 Single Beds
- Accessible by lift
- Body soap
- Conditioner
- Entire unit wheelchair accessible
1/4Executive Suite with 1 kingsize bed and sofa
- Air conditioning
- Bath or Shower
- Bathrobe(s)
- City view
1/4Standard Double Room
- Accessible by lift
- Body soap
- Conditioner
- Entire unit wheelchair accessible
1/4Premier Double Room
- Accessible by lift
- Bathrobe(s)
- Body soap
- Coffee/tea machine
1/4Executive King Suite with Sofa
- Accessible by lift
- Bathrobe(s)
- Body soap
- Children's high chair
1/4Executive Suite with One Double Bed
1/3Deluxe Room With 1 Double Bed
- Air conditioning
- Bath or Shower
- Closet
- Complimentary drinking water
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What Guests Loved
Based on 54 reviews
Pros +
- How the staff assisted us.The hotel management could take them through basic English training so they can assist more.
- Very nice hotel, modern and clean. The king room was very nice, spacious and well appointed. The staff was exceptional, and eager to accommodate. Everyone was very friendly.
- The room was good and bathroom likewise - just what I would expect from the Mercure brand. Front desk staff very helpful, though over attentive “service” by other lobby staff became quickly irritating. Very good location for good restaurants and especially good coffee shop near the mosque.
Cons -
- Same breakfast menu every day. And only 1 or two fruit drinks. Indonesia is rich when it comes to fruits
- The chairs in my room were stained and worn out.
- For a Mercure the local management standards were poor: TV signal not clear (antenna problem) and only one small and poor quality towel provided. When I complained the staff resolved the issues (though TV image still poor) but these things are basic if the housekeeping routine is properly checked. Also they had run out of many local dishes at breakfast more than half an hour before service ended. Again clearly no local management discipline checking and refilling.
How the staff assisted us.The hotel management could take them through basic English training so they can assist more.
Same breakfast menu every day. And only 1 or two fruit drinks. Indonesia is rich when it comes to fruits
Very nice hotel, modern and clean. The king room was very nice, spacious and well appointed. The staff was exceptional, and eager to accommodate. Everyone was very friendly.
The chairs in my room were stained and worn out.
The room was good and bathroom likewise - just what I would expect from the Mercure brand. Front desk staff very helpful, though over attentive “service” by other lobby staff became quickly irritating. Very good location for good restaurants and especially good coffee shop near the mosque.
For a Mercure the local management standards were poor: TV signal not clear (antenna problem) and only one small and poor quality towel provided. When I complained the staff resolved the issues (though TV image still poor) but these things are basic if the housekeeping routine is properly checked. Also they had run out of many local dishes at breakfast more than half an hour before service ended. Again clearly no local management discipline checking and refilling.
Very friendly and helpful staff, excellent breakfast.
No windows in the basic room option.
Breakfast was awesome with wide range of options.Great location in city center.
The mini fridge wasn’t working.
The second night of my stay, they did fogging at 10.30 pm, that caused me trouble to breath because the fumes got into my room. The staff did nothing when being informed that i was in the trouble because of the fogging.The staffs are not properly trained to handle the emergency.I should ask them to take me to the hospital.Other than that, the hotel is great.
Good clean hotel in a central location. Breakfast was very good and the staff was helpful.
We had booked our transfer from the airport to the hotel, but the taxi never arrived. However, this might be due to the delay of our arrival due to the weather conditions.
Easy to reach. Central location
Restaurant prices were a little high, but good was good.
Very good
could not open window and bit old bathroom.brekfast was soo poor and bread was min 2days old ?
The location
My booking is breakfast included but was told at the hotel that my booking is breakfast excluded and i have to pay extra for the breakfast. My room totally can't access to the wifi with the notification "network access denied". The IT personnel was also unable to solve the problem and i was force to always sit at the lobby for the internet.
The room was of an excellent quality, clean, and neat. Just a perfect setting.The staff was knowledgeable and reliable. Promises made for held. I asked for a taxi at 5:30 in the morning, and it was there right on time. I am very pleased with the professional attitude of the house
Always friendly staff willing to help
The towels were very thin and old unlike previous visits..
Breakfast is superb. Good and lively atmosphere . Wonderful staff .
A swimming pool
Friendly staff and affordable rates
Language barrier
Quality hotel with all the trimmings you would expect at this level. Reception was quick and professional. The room was modern and spacious. In particular I liked the furniture, just comfortable and not for show.Breakfast was simply amazing, you wouldn't get a buffet lunch as good, such was the variety.
Wifi wasn't up to standard.About 40 minutes from the airport, not suitable as a one night stopover.Jayapura is not a particularly nice place unless you have business there.Couldn't fault the hotel otherwise
The friendly staff and the breakfast.. and most conveniently was the location. The hotel is situated right opposite the night markets.
Didn’t like that the towels were old and need replacement. I didn’t enjoy the massage coz the therapist kept talking throughout the whole session and burping every now and then. Very distrusting… I was not aware that the massage is done by room service abs got the shock of my life.
The breakfast delicious and the location near area central businness.
Sometimes I see the linen dirty
Comfortable Bed and location
No windows
I like the hospitality and the reception.
Nothing, I like everything
Buffet breakfast was exceptional
Amenities & Policies
Amenities
Fitness & Spa
- Fitness Center
Food & Drinks
- Kitchen/Kitchenette
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Free Parking
- Airport Shuttle
Health & Safety
- Health Services
- Daily disinfection
- Hygiene certification
Accessibility
- Handicapped Rooms/Facilities
- Facilities for disabled guests available
Kid Friendly
- Family Friendly
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 2:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | Children of all ages are welcome. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information. br/ The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.
Location
Jl Ahmad Yani Gurabesi No 12, Jayapura
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