Park Hyatt Dhaka

The hotel was fine. Staff were very helpful. Location wasn't too bad.

Too expensive for what it is. Should be cheaper. The toilet had an issue, but staff fixed it for me. Duvet cover for the bed was a bit strange. It didn't cover the whole duvet.

Horrible, not at all like in pictures.

1. The cleaners don't clean unless you tip them.2. The men there keep staring at you. 3. The food is ridiculously oily. 4. They were doing CONSTRUCTION WORK all through the stay. There was no notification while booking that there will be construction ongoing.

Location and housekeeping was very nice.

Food preparation and receipe was not appropiately managed. Same vegetable ordered three days and everytime it was diffirent. Mattresses needs to be little harder. It was spring made and difficult to sleep for cervical persons.

The location was good and the property is good or decent. Rooms are spacious and comfortable.

Bathrooms were not having any freshener so odour was bad. Also I found many baby cockroaches ? moving around in Almirah n Bed. In breakfast its good to add done fruit salad, sausages or cheerapulao

Location

Reception stinks, no housekeeping service in two days of my stay, no towel was provided, no contact information of reception or house keeping was provided, room and toilet were not clean.

Good

I booked a room with city view and a balcony. But they didn't provide balcony.

This is a nice hotel, well positioned, clean and comfortable. The bed and pillows were the most comfortable we have experienced in months of travelling in Asia, not so hard! The room was a good size and had a balcony. The buffet breakfast was good and Mr Kibriya was extremely attentive, pleasant, and hard working in the restaurant.

We would've rated this hotel higher but the check in process was awful. Most travellers want to get to their room as quickly as possible, especially if they are tired from travelling. The front desk here dragged the process out, telling me twice to sit down in the lobby area, even though they had no other guests to serve at the counter, rather than getting on with our check in process. Really annoying! The front of house staff lacked charm and warmth and we felt we were shown little respect as customers of their business.They then told me the Booking.com rate I had been quoted, and booked, was too low!! and attempted to charge me a higher rate. I had to show them my booking to prove the quoted rate. Then a phone call was made, not sure to whom, and finally our Booking.com quoted rate was honoured.I have booked well over 100 hotels through Booking.com in the past, this is the first time I have encountered such nonsense. I note that only 2 people have ever reviewed this hotel on Booking.com, so I assume they are new to the system, but they should know what their rates are on Booking.com, and that they may not reflect their standard walk up rates.If you book this hotel through Booking.com, or any other intermediary platform, check and make sure you are getting the rate quoted on your booking page at check in.A bad experience and not a nice way to begin our stay.Other than that, a good hotel.

They are very much friendly, though its a new hotel bt there overall facilities are top notch.Very Comfortable & safe.Location was perfect.& they allow us to use a room after we check out.So we can feed our baby girl & had our lunch too.& The compilmentary buffet breakfast was also good.

The room service for the first day was quite slow bt the last day they were good.

The customer care of the staff and friendly service were excellent! Comfortability of the room was very good. I like the spacious bathroom with good hot water.

The breakfast menu needs at least some variation. It was the same every day over the one week I stayed.

Staff were friendly

Room service often took very long to come to room when we asked for items.

Very helpful staffs.

Fittings, inner decoration and room furniture should be improved.

We thought its original Park Hyat Group, But its not

But its ok, not very bad.Worth for this money

Good

Exceptional

Bad

Very poor

Pleasant

Pleasant

Exceptional