Palau Central Hotel

The staff was wonderful; very helpful, friendly and kind. The room was clean and nice. The amenities were plentiful. I had a great stay! The location is wonderful. Did I mention the staff was amazing??

It didn’t affect my stay, but the outside does not look nice.

Close walking distance to the main places (Restaurants, stores and Friday Night Market) in downtown. Nicely remodeled property n yummy breakfast that was different for the 4 nights we stayed.Special thanks to the ladies at front desk: Yssa, Joy, Eleen, Marielle and Genny; they went above and beyond with their smiles and hospitality very helpful with tips on stores n restaurants nearby. They were all very patient with all the guests all around .. so pleasant to see and speak with them.kudos to the hard working cleaning staff too... whom we didn't see much but noticed they did a great job.Hotel offered pick up and drop off from/to airport and car rentals at very reasonable pricing.

everything was excellent.

Everything! It felt like a home away from home. Very clean, very friendly and kind staff - they even helped me book a tour very last minute, great breakfast, everything is provided - toothpaste, slippers, showergel, water machine per floor, coffee/tea and beach towels. Great view and nice balcony

Wifi was alittle slow but better then I expected. The fridge in my room was filled with mold but I didn’t use it so it was fine

Staff was very accommodating and helpful. They had water bottle filling stations and the amenities in the room made were quite nice. Location is excellent as you are just across one of the main supermarkets. They also have some souvenirs at the lobby if you're in need.

The bathroom's shower and the breakfast weren't my favourite but they worked and were sufficient.

I love this hotel especially that it's in the heart of Koror next to the Surangel shopping center, the Best Coffee at Rur Cafe below, The Penthouse for local/Filipino food and a nail and barber shop in one. A massage below, Bobba tea café, and a Car rental across the street. They also have a massage center next door. I enjoyed the free breakfast and customer service!

I didn't like the parking space. If you rent a vehicle, you can't park in the front. You may park just to unload your suitcases, but you must move your vehicle to the back of the building and climb a steep flight of stairs. Thankful you can ask staff to help you carry your luggage as your rooms are either on the 2nd or 3rd floor. There are no elevators!

The staff are always superfriendly and attentive.

The wifi in the evening gets pretty slow and for me needing to attend video calls was practically impossible. During the day it was OK. This was my second visit in two years. I have to say the exterior of the hotel looked more neglected. Inside and in the rooms everything is perfect, clean, modern. I just wished it wouldn't look so run-down from the outside. A bit of paint would be nice.

The staff were very friendly and helpful. The rooms were clean. Nice central location in town, close to several restaurants and shopping. They have a place to store your luggage if you arrive early/leave late.

I stayed here two separate times. the first time the bed was okay, the second stay the bed was a little to firm for me. There are no rooms on the ground floor, so you have to climb at least one flight of stairs to get to your room. They did carry offer to carry up our suitcases, which was nice, but if you have difficulty with climbing stairs do request a room on the second floor.

Nice hotel with spacious rooms and friendly staff. Good location near many restaurants and shops.Quiet at night and comfortable beds. Free parking in the back.Breakfast was simple but hot and nutritious. Coffee is available all day.

More breakfast options would be good.

Charming budget hotel with amazing staff who made the effort to remember my name. Breakfast was simple but hot and nourishing; free flowing black filter coffee all day. Staff organise tours for you, and provide free beach towels. Free parking at the back.

Wifi is very weak, but there is strong free wifi available at nearby Coffee Berry Cafe and at the Super Center in Airai. Alternatively, 4G/LTE SIM cards are available for $10 from the nearby Globus store.

Poor value

BreakfastCockroaches Balcony overlooks parking lotNo ambiance Poor value

It's a good hotel for Palau. Reasonable breakfast provided, though it would be great to have espresso rather than just filter coffee. Staff very friendly and professional. Everything in Palau being in US$ makes it a bit pricey at the moment.

Staff were amazing, very friendly and helpful. Hotel nicely decorated. Location great near restaurants and shops.

Balcony, but no chairs on it, not much point in balcony without seating. Breakfast mediocre. Beds and pillows a little hard for our taste.

Staff was nice. Downstairs area is nice. Location is good, walkable. Rooms were clean and bathroom was nice and well stocked.

The air conditioning in the room was a joke. Just laid there sweating the whole time. It could never cool the room down. The wifi did not work either. You could log on for a minute, then it dropped. Couldn't accomplish anything on the wifi.No elevator which is not a big deal but needed more help with getting luggage up and down 3 flights of stairs.

Doesn't look like much from the front exterior view but neither do many Koror properties. But my room appeared to be renovated and was spotless and comfortable The staff was fantastic. Parking was available on site. Easy drive to/from airport. I won't put it in the 'don't like' category, but the earlier you start breakfast the better. I arrived at breakfast fairly late and there was not much left as there is not replenishment. On the other hand, I am not one who likes to see food wasted. And another thing not for the don't like category - there is not an elevator - so not great for limited mobility - just FYI. And finally, and I'm thinking it is a island issue - not a property issue, but Internet is spotty (as it was at the coffee shop next door and a restaurant where I had dinner).

I loved everything! customer service was excellent, the room was clean & well prepared, delicious food, friendly environment, everything was great.

Nothing, loved everything & everyone.

Great locationBreakfast was goodVery helpful staff

All was great

Simple, clean rooms. Staff are very friendly and helpful!

Beautiful decor and eye to detail. Missed the breakfast but the all day coffee/tea bar made up for it.

Slightly expensive but seems to be on par with other hotels around.

The location is nice, in the center, close to shops and restaurants. The staff is very helpful and friendly.

The breakfast is awful, almost inedible.The hotel, especially the rooms, clearly seen better times.

Really friendly staff, convenient location, and comfortable rooms.