The Grand Legacy Resort & Spa (Pure Vegetarian)

Best hotel in mahableswar, with good mountain view and food

Very polite and cooperative staff. Good quality was excellent. Their restaurant is open from 8am to 10pm and we were there for tea and snacks at various times and even close to dinner time but the staff did serve us well.

They did not have a lift to restaurant and senior citizens have to walk around 20 steps which is little exhaustive. Especially in rainy season the floor can be slippery though the hotel has made all the arrangements to not slip on the floor. But you never know when the moment occurs. Some rooms, especially for double occupancies have no sunlight.

Food, Premises and Room

Furniture in the room not well maintained

Location and vast property . Games for family .

Room size was smaller than expected. Breakfast spread was too less for a big hotel like that. No swimming pool

The location, food and amenities

Wi-Fi network poor

The best part of the property is the staff and the food. Staff is very courteous. Starting from the activity guy Deepak to the singer Ashish (not sure if I wrote correct name), everyone is very good.

Was little surprised to see stat charges for a 8 year old kid which is quite unusual in the industry. Secondly there were many flies and small insects in room and bathroom. Pls look into that.

The reception staff and the whole area of ​​the resort was very nice

The in room dining experience was very bad in which after ordering the food you asked for an additional order to the actual waiter. So we said we can't give it and followed the wrong way of speaking

We stayed at this hotel for the first time.This is a pure vegetarian hotel so it attracted us to stay. Hotel is on Mahabaleshwar – Panchgini road towards veena lake. Hotel road from main road is steep up so difficult to walk up hill with luggage.As soon as you enter the gate, huge structure welcomes you. Reception is on few steps up. Whole thing looks very beautiful and, in the night, they do good lighting.Hotel lady was following up with us 2 days before for any requirement and also in touch with us on the day of arrival if we need any help on the way or location. This is a good gesture form hotel.Our check-in was very smooth and room was also ready. We stayed in Grand room. Room was quite spacious and up to 2 extra beds can be accommodated easily. There is no view as rooms are in the building (they have lift). They have some other rooms also where you get valley, garden etc view. We have not tried it. Room was having all the required facility with tea-coffee kettle. Bed is quite large. Bathroom was spacious but there was no curtain so whole bathroom get wet while bathing.They have a pool may be around 18 inches to 24 inch deep. Games room, where they keep competition also. In the evening, they keep some activities to keep you busy like, games, magic show, karaoke etc. They have a beautiful spa. Try that.They have huge dining hall. Food is very good. They have lot of varieties in the breakfast and due to health issue, if you have any particular requirement, they are ready to help. In the evening at dinner time, they have buffet and there is live singing also. Singer on karaoke sing beautiful songs. We were used to sit till end after dinner also. We appreciate chef for preparing these tasty dishes. They serve Jain food also.There service is also quite prompt. All were ready to help on request.Outside the dining room there is lot of spaces to seat and chit-chat till late in the evening. Big groups can enjoy there.Overall we enjoyed the stay.

The staff were really helpful and friendly, the rooms were spacious.

Dinner is only served till 10pm though they made an exception for me on a couple of occasions when I turned up late.

The staff was polite, courteous, and attentive. Food is palatable, tasty but strictly vegetarian. Location is good overlooking the valley. Overall, a decent stay for the price.

Flipside was the cleanliness. There were a lot of stains on the beds, chairs, sheets. The hotel needs some serious renovation . Although we were informed prior regarding the leak in the bathrooms, it may need some urgent work anytime.

It was a good room

No hot water..access to the property had slippery steps because of the rain

Hotel was really good to stay, due to the ambiance and view . Very good facilities.Staff are really helpful and approachable .

With the price spent , expecting more veraites of food on the buffet menu. This can be improved.

Breakfast was good. The food served in room was tasty.

The passenger lift was too smelly and cramped. It could accommodate max 4 persons who could feel each others breath. The bathroom fittings were rusty. There was no refrigerator in the room. The staff was not polite at all. The person who handed over the room keys was very rude. The kids were waiting outside the room to use washroom and he was nowhere to be found. The front desk took too long to complete the formalities. Basically the staff was not cordial at all and they were not hospitable at all.

location was good.

from the gallery sheds of other room blocks the view. in food the lunch was too expensive n very few options. like only one starter was there. soya oil or coconut oil is being used to prepare curries.

TGL is such an awesome place for a grand holiday.Staff is very attentive and has an active interest in all your requirements (special mention to Vinod & Sakshi at the Elements restaurant plus all their F&B staff, Sabita at the front office assisted us with candle light dinner).There are fun activities designed for all age groups; Deepak Jadhav did a great job managing these activities (housie, origami, DJ, etc).Overall highly recommended place.

Was gud location was the only point i made the booking

Clenliness wifi not working even after complaints no one even bothered to ask .A simple hair comb not available with such a huge brand . Typical marwi gujrati food which i daily have at home daiy

Room Size, Breakfast and Dinner menu ( lot of tasty veg items in the menu), Location, events

Swimming pool is not having temperature control;

No complain on food as it was only veg and majority of the guest seems to be either Jain or vegetarian.

Overall room services, cleanliness of the room not at all upto the mark.

The overall resort was good but the tent rooms were not clean, poor interiors inside the tent, washroom was also stinking. The normal rooms were very good though

the tent rooms were not clean, poor interiors inside the tent, washroom was also stinking.

Location, view, staff, and cleanliness

Wifi connection, Given only two wifi passwords so cannot connect with all the devices.