Jivanta Hotel Mahabaleshwar

Staff was very bad while check in , the man in the blazer was to rude

Blazer man beahavior, nd according to price it’s not even good

Staff was really good and also good hospitality.property was good n clean. Nice experience.

Clean and good service.

They had few lot of steps which was annoying.

Food was tasty.Staff was helpfull

Pool needs to be cleant often

Price- it's a value for money deal.

The rooms were small. No hot water in the evening. Parking is not available with the hotel. The restaurant was not up to the mark. The location is far from the city center so it's recommended only if you have a vehicle.

The hotel is in the center point of Mahabaleshwar where you can approach attractions at a reasonable distance. Hotel located in an isolated area with ample parking area.

Electricity was getting disconnected everyday. Without a guest's complaint staff were not aware of the electricity problem. No alternative options for all varieties of meals. Even if you take a full board meal still you will get limited qty of food. I think it is applicable for non standard/branded hotels in Mahableshwar.

The play zone should be clean and the indoor games should be in working conditions

Food in costly

Room was good and big enough to accommodate family of 4Breakfast was testy and live counter was awesome

On last day faced issues with water supply. There was no water supply to shower and toilet in 4th floor rooms. Hotel staff should take proper and prompt action to avoid such situations. Swimming pool was too small. Proper car parking not available

Room was big, though not justified for the 8k price

Lift had issues continuously, I was staying at 4th floor with aged person along with me

Taste was really good but sometimes service was a bit slow

Wifi was not upto speed at times. There were frequent power cuts during the stay although power was back again in few mins.

We liked the courtesy & hospitality of staff especially in dining room.Mr Munna Mr Soumen went out of the way to help us .

More options for breakfast buffet .juices, bakery items & titbits like seeds ,dry fruits should be there. In fresh fruits we missed banana,apple etc.

Very nice rooms, comfortable stay, food was awesome, breakfast was unlimited with,varieties, wifi is accessible for only one person. Location was good near mapro garden

Swimming pool is very small, kids play area was very limited.

Only location.

Breakfast is of very bad quality. I felt they are not doing justice for such an expensive price. Felt many of the items as stale. Also, they have only 2 half litres water a complimentary. They are charging 42 for Bisleri of 20 MRP.

Very helpful staff... The food was amazing and the overall experience was very good.

Check in timing.

Staff was very good and they also helped fix my breakdown car and helped us reach Mumbai safely

Toilet should have better maintained

Cleanliness and courteous staff

Limited breakfast options.Music played at the reception late nightCar parking is on the road.No security person at the gate. Guests will have to help themselves in by opening the gate if they return post 10pm

Cleanliness was there.

Room price was too high, Water wasn't available including hot water, Swimming pool was too small

Remote area location.No conveyence. No good food, no nearby restaurant, not at all suitable to stay.

Restaurant facility very poor, not good to stay due to food and conveyence issue. Situated in remote a village area

The location of the property is good.

The Hotel is like a Dharamshala. There’s no hospitality, no service.

Honestly, if you had to ask me, NOTHING our expectations were shattered after looking at the property and reviews online. It was a complete disaster, what we saw online and what we got were completely different it was more like a Premium Lodge with bungalows being constructed all over.

It's a long List.We stayed for 4 Nights1) Room Size: If you like being in a jail cell it was 100 Sq.Feet Room and that was a Super Deluxe which we paid for.2) Cleanliness Inside the room: The room was not well cleaned there was dirt on the floor when we entered and a packet of Vimal Paan Masala also was found and had to throw the same away.3) Facilities in the Room: No Toiletries in the washroom, Broken Handwash Bottles, Unresponsive Tata Sky,4) Restaurant Facilities: If you were lucky on a particular day you would get something to eat from their menu of 200 items. Most of the items were not available hence we were forced to eat out or compromise on the food. When we asked the restaurant manager we were told the chef is not available.5) In-room Dining: We ordered some Papad and French Fries. The french fried were soaked in oil and soggy and when asked the manager said it was made and kept in the oven hence we got it. The Papad was wrapped in a silver foil and when questioned they were stunned to know the Papad should come in a plate. When we arrived at around 6 pm in the evening we asked them if we could get some Idli and Dosa for the kid they refused to say it is not available at this time.6) Breakfast - We had paid for a breakfast package with our stay. On the 2nd day when we went for breakfast, there was no buffet serviced and when questioned we were told that only when there are more guests then we will have the buffet even though there were another two families for breakfast. There were only 4 things for breakfast. Idli Sambar size of a meatball, plain dosa,poha, and puri bhaji.7) Room Passage: The passage was cleaned for 2 days a few of the leftovers from the food we ordered and kept outside were lying in the corner.Then we saw agarbatti burning outside one of the rooms in the plant pot.The lift was completely haunted it would go and stop on its desired floor as if it had a mind of its own and then would not respond to the command.