Saga Resort

Food and hygiene is terrible. Houseflies found in the food to which staff said that it can happen sometimes. very unhygienic and non hospitable staff.

Nice location, good facility and supportive staff.Feeling relaxed recommended.

Room tea kit not provided may be missed from their side.

However the Resort was very nice, room was better than expected.Resort has better view.

Room doesn't have network and wifi doesnt work properly.We stayed there without any connectivity or network.Resort is in outskirts - travelling in night should be avoided.

Staff n service good...I like rooms...Good service and amazing food,Property was clean and the staff was very warm....

I like rooms.Good service and amazing food ,locations near this resort so you can travel around in Mahabaleshwar

The breakfast was piping hot.. Loved the variety on the spread.. Property was clean and the staff was very warm

Staff n service

It was too small resort and bit far from mahabaleshwar. Cleaning is missing, room amenities and room interior.

Place is out of the city so calm, facility and service is good. Rooms are cozy, clean.

May be because of the season insects was there in room whole night.

I like rooms. Good service and amazing food ,locations near this resort so you can travel around in mahabaleshwar

Food is good

room facility is zero and staff is not cooperative

Not recommending if you want to enjoy the stay.

Rooms were not clean. We were served tea in broken dirty cup and they don't bother even clen immediately when it was leaked.Rooms and beds were not comfortableThe hotel is inside and difficult to get it easilyYou should be expert as driver to park car hereFood quality is below average and canteen ambiance is not pleasent.

Food was tasty, and place was peaceful. Breakfast would have been complimentary.

good experience.

Breakfast was GoodRoom service especially Vaibhav was in his feet and smilling to help

I visited this resort on the 7th May 2024 and found that1 the entry gate for car parking is so narrow and positioned it is so awkward that it's a task to turn and park and move to go.2 Swimming pool isbso dirty that water hasn't been cleaned from so many days pictures for your reference.3 Food is so pathetic that chapattis that were ordered were not fresh even my 2 pet's didn't eat.4 Food for the pets were overcharged and cold food was served to the pets when informed they made hot and sent. Charges for simple food were overcharged just for 2 pieces of chicken and 2 plates of staff rice.5 It's was special day for us as it was our wedding anniversary and we need to make it special. I Informed manager to provide table cloth to cover the table but they didn't bother. Glasses served were not cleaned and stains were there on the glass.I really was upset with way the management been running this resort. Even after paying one doesn't get the service what is required.6 This resort is pet friendly but I found the staff hit a puppy so badly that the part below the eye was swollen.

Staff was quiet courteous, room were clean, near to valley so can enjoy sounds of many birds .

Food was pathetic, they don't have good kitchen service and was spoiler for the trip , as for food I went outside .Also they are not giving tea or green tea bags in room as complimentary to prepare and drink ourselves,Also Parking is slight challenging and may be problem for beginners.

No options available

Room sizes are very small. Rooms are tacky with smell.

Nice service. Restorant is also good. Staff is helpful.

Passable

My stay was of 3 nights and throughout the stay there was no wifi connectivity.. there wifi was not at all working. Soo many power cuts also. No mobile network connectivity.Hotel location was also not satisfactory. U hv to be a well trained car driver to reach the hotel from the main road.Although rooms were good and staff was also friendly.

I like the cleanliness of room and resort

The location is really odd it is neither in mahabaleshwar nor in panchgani

Absolutely nice resort with peace full location. Amazing stay.Nice service n supporting staff. Family friendly environment.

Swimming Pool and helping staff

Room Cleanliness ,Power back up system limited