U Rivergate Resort & Spa, Karjat

The Property is huge, the staff is very good and attentive. Indian Cuisines are good

The International cuisines need to improve.

The property is huge.

Service like internet. Road for last 2 km is not good.

Lovely Lush green gardens. Polite staff, delicious food. Overall the stay was awesome.

The dental kit was missing. Body wash and shampoo, conditioner etc was almost over from the bottle. They failed to provide it.

Breakfast menu was elaborate. A lot of options for both vegetarian as well as non-vegetarian guests. Taste of everything I tried was on point. No complaints.

Been to this property earlier way back in 2018 - still it’s been maintained well. Some place it requires touch up but when it’s surrounded by nature expect some misses

I didn’t find anything that I didn’t like about the property

Stay was excellent food and activities are expensive

Food and activities are expensive , room service is not quick

Property is huge, lush & green. Adventure activities, pool, garden , F&B is fantastic!

Other guests misbehaving with animals (cats)

Location, food, cleanliness, property management

No dedicated person for adventure activities. One person manages both kayaking and adventure activities. Waited for 45 minutes but no one came to facilitate the activities

Lovely large space

Lighting was not on and we struggled to walk in the dark

Spa was good and dinner food was good.

Cleanliness overall was ok. It could be considered as a 3* but not 4*. Gyms equipments not cleaned for months and equipments not working properly, gym ac not working , pathways to hotel rooms needs more cleanliness . Overall I would say not value for money for the amount being charged . I can rate it 3* and charges are equivalent to 4/5*

Clean rooms, friendly staff, good location. Food was nice. WiFi worked well. Room prices were very affordable compared to nearby resorts.

Ambience, greenery, room

Slow service

The rooms, customer service& the faclities

Food was very average .I had been to rivergate a few yrs back before it was taken over , food then was excellent , I revisited for food but this time was very disappointed with the quality

Green cover and river front. Huge property to walk around. Peaceful. Very helpful staff.

Dining options. But they have decent buffet deal.

The only disappointment came in here as there was no breakfast displayed owing to low occupancy. We are one of those who love love the self served hotel breakfast set up. Taste was ok. We liked the dinner much more than the breakfast. Definitely scope for improvement.

The only disappointment came in here as there was no breakfast displayed owing to low occupancy. We are one of those who love love the self served hotel breakfast set up. Taste was ok. We liked the dinner much more than the breakfast. Definitely scope for improvement. Also the weekend prices can be slashed more.

Very nice, peaceful property. You feel truly with the nature. Food is also good. The property is alongside a river so there are activities like River Rafting etc depending on weather.

Could have better other facilities like Spa, good play area and indoor games.

The property is beautiful and located in a peaceful environment amidst greenery and nature, it's open with lots of activties. The rooms are big and clean and the superior king room has a huge balcony which is a plus, it has a Greek vibe to it and the buggy system makes it very convinient

On Instagram and social media they have promoted the place based on the fact that it's close and accessible to the river and that's where the high tea happens, there was no high tea for the guests who had come to stay that day and we were told we will be informed but that didn't happen. My husband had ordered something off the menu which they agreed to get namely grilled chicken and mashed potatoes which usually comes with a gravy even after repeated kind request that it always comes with a gravy the chef or waiters didn't care enough to address to our polite request and come up with something if they didn't have it already. I felt it was not good hospitality.

Overall a good location. Nice greenery. Great room. Comfortable stay. Lots of activities for my toddler. Great food. Got special good for my toddler after requesting the chef.

The guy at the restaurant with some sense of high headedness, who just refuses to show any hospitality. Rest of the staff at the restaurant is amazing though.

Beautiful property , well maintained , pollution free stay, lot of open spaces and greenery, pet friendly so our dog liked it, lot of activities within the property , very hospitable staff, very good staff behaviour , good quality food, very good breakfast

Wifi signal within the property is very poor especially within the rooms which needs to be improved upon. Mobile network within the property is also very bad (Vodafone , Airtel). Hotel management can speak with the telecom companies in this regard. In room dining menu needs to increase variety . The restaurant should allow pets.

ambience , river front and the lawn

all good