Aiyara Grand Hotel

Liked the breakfast and the staff were great

Large groups noisy, drunk, fighting at 4am infront my room, place is run down a bit honestly not the best

I was sad about the breakfast as I arrived 5 minutes before the breakfast closed and they had already packed everything away. I thought the breakfast was still another 30min, didn't realize the time.

The staff is very rude One front staff named Cynthi behaved very rudeUnprofessional Cleanliness below average bd bugs Stinky bathrooms Too much waiting for food orderFood not tastyOverall not good

The hotel staff is very rude and not cooperative from the very moment you check in. For every autobahn requests they charge additional fees and take security deposit for check in. During chekout they deduct the charges for silly reasons like spoon and slippers not being in place. Hotel should provide and inventory of items placed in room before checkin. Without providing inventory list they deduct fees from security deposit for misplaced items. During our stay they had kept only one pair of slippers and one spoon in our room however during checkout they informed us that one slipper and spoon is missing.

The breakfast spread is horrible and there are coakroaches all around the breakfast spread. Pls became full before booking this place. Waste of money. The room service also don't clean up properly and also toiletries are not replaced in time. The front office staff do t know how to speak politely and are very rude.

Breakfast is good value and delicious, rooms are spacious. Large pool, gym and plenty of outdoor seating

Superb

Wi-FI is not working properly.Sockets in the room are deplorable condition. No adapters for other types of sockets plugs

Rooms were clean. Breakfast was great. Room top swimming pool was awesome.

Reception staff was not welcoming. They kept us waiting for long.

Nice place with beautiful pool

Poor internet service, food was very sub par, hotel would not allow 180 baht room service to be charged to the room and paid when u get ur deposit back, demanded cash payment to the staff that brought the food up.

Clean rooms good staff

Had to change rooms possible bed bugs after being bitten towards the end of the holiday, not just my room I understand probably issues with laundry cleaning

lovely big room the bed was really big and comfortable. The staff were so helpful. The room was quiet .I liked the backed out curtains

the toiletries maybe a little higher standard. The TV was a little strange to operate. But wasn't bad ...

Value for money , location, clean and great staff

Little dated

decent size room. very clean. breakfast was ok. staff friendly especially young man on reception at breakfast wirh the biggest welcome.

far away from sites so needed to arrange transport for most things. internet very poor and was told too many users. asked about hop on/off bus and where i could catch it after seeing it pass hotel daily to be told it was an arranged trip only and had to be booked. for a large hotel was surprised no bar open on an evening to sit and chill. hotel seemed to be a stop over for indian tourist groups daily and reception area was always very busy and loud with vast groups waiting for coaches

Short stay while I sorted some personal stuff. Convenient and comfortable ... Staff were very helpful

they have nice beds only

cleanless there was dead spider under the sink and untill i g

The location was good for us.

Very old and in desperate need of a good deep clean & some basic maintenance. Very few sunbeds, mismatched and many without cushions. Often now towels at the pool Pool and bath towels very old and threadbare or falling apart. Twice rooms were cleaned, towels removed and not replaced until after 5pm - I don’t think they had enough linen. Shower drains blocked and only solution offered was to flush with water from the shower head. Reported cockroach’s in the bathroom 3 nights in a row, each tile requesting a proper clean and bug spray. Finally go them to leave spray in the room so I could kill roaches each night to shower / go to the toilet. Stupid policy requiring a THB deposit in cash (credit card pre/auth not accepted) so when you leave the country they return it and you have money in a currency you don’t need. Deposit only in case you steal one of their towels or break a rule, still cannot charge anything to the room.

Awfull

Package tour nightmare !!Noise noise noise 247Staff useless

Bra hotell, good breakfast

Traffic noise, many guests eating only with fingers. Somebody should learn them to be more quiet

Lovely lobby. Room clean. Friendly staff.

Not many sun beds at all. Breakfast was buffet style, good choice but cold.

Rooms very big, friendly staff. nice air-con in room,

Breakfast for westerners could be better.

Comfortable bed, close to bars and restaurants. Short walk to the beach. Breakfast was mixed but the omelettes were good. There are 3 pools on the roof tops of each of the 3 buildings. Not many beds and even less cushions. But full sun if you want it.

Rooms were in need of updating as the wallpaper in our room was peeling in corners over bed. The wardrobe door did not open fully as it caught on the door mechanism. The room was above the nearby road so very noisy at night and busy night and day.