Ramada Plaza by Wyndham Mardin

Breakfast and pool

Yeah, they charged me another person. We have one child under the 10 age , I have a reservation for three room It’s not the first time they do them they always do that. They keep charging us with our looking reservation people.

The room was very clean and comfortable, and the staff were warm and genuinely helpful. The spa was great and definitely one of the highlights of the stay.On the downside, the restaurant was quite weak and none of the staff could speak a word of English, which made communication difficult. We had booked this hotel mainly for the pool, but unfortunately the outdoor pool didn’t get any sun during our stay because of the hotel’s positioning. On top of that, the atmosphere around the pool was uncomfortable — rows of gentlemen sitting at tables drinking tea and smoking right beside the pool made it far from a relaxing experience.As for the advertised “mountain view,” it was more like a small hill with newly planted trees, definitely not what we expected from the description on Booking.Overall, while the rooms and spa were very good, the pool and restaurant experience were disappointing, and the hotel didn’t quite deliver what was advertised.

Great views, great breakfast, and great staff.

Multiple languages spoken, the breakfast was perfect, luxury.

Slow in providing services, not very clean as a massive insect seen after midnight left us in a horror. Our room is not cleaned every day. we had to call and request towels and toilet tissue

Quiet and beautiful location, the hotel was very clean, the facilities were great, and the staff had an excellent reputation.

Beautiful Experience In Greeting. And In Going.Clean Rooms, Good Amenities. Perfect For A Stay And Would Definitely Go Back To Again If I Visit Mardin.Goods ?: Greeting, Ramadan Sahur ( Premeal ), Cleanliness, Room Size, Location, Beds Comfy, Car Parking Lot Area, Bathroom, Elevator Speed, Corridor Smell, Lightnings, Staff.Bads ?: (TBH Nothing Bad But Some Disappointments ): Closed Swimming Pool Renovation (Unhighlited On Booking.com), The Cleanliness Of The Window Area, The Soundproof Of The Room. ( Goods Much More Than Bads )I Would Like To Visit Again Like It's Old Shape.

Thoroughly impressed with Ramada Mardin during our final leg of our journey through southeast TurkiyeThe reception team was warm and welcoming, making every effort to communicate in English.The rooms were extremely comfortable and spotlessly clean, with the added luxury of a choice of pillows. The bathrooms were very clean.Breakfast was of high quality, and a staff member, Murat, was particularly hospitable, ensuring every guest felt well cared for.The gym was fully equippedOld Mardin area is 12 minutes driveMardian mall is 5 minutes drive with plenty of restaurants in the mallThoroughly enjoyed our stay

Fair size pools, both indoor and outdoor.Free parking

Breakfast very disappointing, on a 3 stars level.Pool and gym opening only at 10 am, very late.Very small tv compared to the room.Annoying mini bar check in the afternoon while I rest.Very few people speak English, and on a basic level.

was clean good and very good breakfast andlocation there is taxi and bus near hotel and the respection were very good helpful and Eris Kilar was nice hepful

The hotel is located in the new city of Mardin about 2.5Km from the old city. Rooms are clean and spacious. Beds are comfortable. WI-FI was good all the time. Friendly Staff. Breakfast was good with many options while it could have been better if the main dishes were not repeatable. The waiters in the Dining Room were very friendly, attentive and of good service to the guests.

The only comment is that the people at the Reception cannot communicate well in English, most probably that their guests are locals !

Beautiful hotel with big rooms, comfortable beds and great facilities. Staff are friendly and helpful. Breakfast choices were plentiful

Great 5 star hotel close to Mardin's old town. Exceptional service, very clean room, wonderful facilities including pool, gym & spa, outstanding breakfast. Attentive, helpful and friendly staff. Would definitely visit again.

Nothing. It is great hotel

فندق راقي ومريح ونظيف واستاف ودود وخدوم

Fantastic all around experiance. The pool with the garden was priceless experiance. The green oasis. Breakfast 7 stars!Fantastic value for money, 100e for two. Best deal ever!

Zero negative impressions!

The was one of the nicest hotels I have stayed in, very comfortable the staff where amazing Bed was comfortable and nice big bath tub

Clean and comfortable, Starbucks in the property has a nice ambient.

Very clean, easy to access compared to Mardin's other hotels in the citadel.Staff are nice & welcoming.

The hotel staff were polite and helpful.The hotel garden is very romantically decorated.The hotel is clean, tidy, as you would expect from a global brand.

The hotel's surroundings are still under construction. The hotel is far from both the modern and historic city centre.

room was fine

swimming pool was glistening in the sun, but not to be used because not opened for swimming.

The pool was nice and well kept, and the staff was very friendly and helpful, especially Ersin.

The AC in the room did not work and the room was very dry and very hot and the staff were unable to fix it or find a suitable alternative. The only alternative offered would have had two people sleeping on the floor.