Urban Island Hotel Jeju

I loved the tub, I’m a 6’1 American, and it was more than large enough to be comfortable for me. It’s also a short bus ride from here to the airport.

They are very strict about the 4pm check in time, and will it allow you to check in before that. There is an area under camera surveillance where you can leave your luggage before checking in, but there is nobody to watch it in person or tell you to drop it there, just a sign. The room was mostly clean, but needed a sweeping and there was someone else’s toothpaste tube left behind the sink.

One night stay due to a late flight into Jeju city. Self-check in and check-out.

Not the cleanest hotel.

The hotel room was adequate for a one night stay before the airport. Price was reasonable. There are some restaurants that are nearby in walking distance.

The room was basic but adequate for the price.

Good location only

On 2nd day no house keeping,after feedback then improved,however the 2 rooms not done at all,all towels just fold back for reused,very disappointed with such room service as well as provide hand towel instead of bath towel. Room facilities in korean language not understand to operates

The receptionists are friendly and very helpful, the rooms are clean, the lobby is spacious enough for waiting, and the location is extremely strategic making it very convenient to get around using public transportation.

Breakfast is provided upon request but is only available starting at 8 AM. It would be better if it started at 6:30 AM, allowing guests to have breakfast before heading out for city sightseeing or a one-day trip outside the city.The bathroom does not have a curtain, so shower water spills onto the floor

Very clean and comfortable room. I had a balcony as well on the 11th floor. Location is amazing and opposite to bus stop 600.

No breakfast on sunday

Highly recommended. Close to the airport. The room was fabulous and clean .Very close to lotte Hotel with a pickup point to days tour ( 10 minutes walking ) .

Proximity to airport and downtown

Bathroom window was open, difficult to close and was unsure how to close it. It says 24/7 front desk but it’s unmanned most of the time and I had to point out to bewildered guests that’s it’s digital check-in. If there are problems with the check-in kiosk just like what happened to mine (because it was through booking.com), you had to wait for staff to arrive after you figure out how to call them. That’s hard when your guests are international and can’t call.

7/11 was right outside the hotel. Microwave was at the shop and next to the reception. Room was quite big. For the price it was really good option. And from airport it was around 10 min with taxi for only 4000 won/ 3,3Eur.

Nice location

No bath towel, no rug so the toilet is wet after shower.

Overall stay. Everything you need is nearby. Room is very spacious as well. All the staff are very friendly and quick to assist your need.

The only thing was there's no shower curtain so expect to have a mess in the bathroom and the bathtub leaks.

Very nice and clean rooms. The Hotel is located at a good spot close to many restaurants and shops, plus has a bus stop nearby. The staff is friendly and helpful. A great place to stay, particularly at the offered prices.

Close to the airport.Staff was friendly, but could almost no english.

Terrace was nothing special even though we picked the room for that reason.

It’s indeed 5-min drive from/to the airport; near the 600 airport bus stop (Jeju Sun Hotel) and a walking distance to Stop 22 of Jeju City Tour bus. A few blocks from the shopping street and nearby restaurants and cafes.

A complimentary coffee and teas woudl be great but definitely not an issue

Location is good and near to many eateries and convenient shops.Parking is free at the hotel and the staffs help to shift the cars.Rooms are big and spacious. Shower is strong and well-stocked with shampoo , hair conditioner and shower gel.Great boutique hotel.

All good.

I am very pleased with the stay, very nice and helpful staff, clean and cozy the room, convenient location, bus bus to the airport. Next time, also use a room reservation at this hotel

Good and nice design of the facilities and the room. Close to airport, at the walking distance. Was convenient to reach after late night arrival.

Little bit warned out. Could be a bit cleaner. Room was provided with electric water boiler but thats it. No spoon, no coffee no tea.

The room was nice and decent for the price. The staff was exceptional. Beds were comfortable and warm. Bathroom was very clean. While on the trip, I fractured my foot and the staff helped send me to the local emergency room safety and quickly.

We booked the room with a terrace, however the terrace door was broken so we couldn’t use that space. Not a make or break.

Comfy bed, staff are pleasant and friendly

Room was unclean - dead bug, stained walls and a sink that didn’t drain properly so left a scum ring (this was not cleaned at any time).Amenities were provided first day and never again. Would not stay again.

It can be hard to get parking in the city but they provided free valet services! They would park your car and also bring it to you when you’d need it to go out.They provided clean towels daily and made sure to refill the fridge with water bottles, too.