Hotel Casa La Factoria by Faranda Boutique, a member of Radisson Individuals

Food

Historic and besutiful

Staircase difficult to bed , lack of storage, no closets.

lovely hotel, best matrace for sleep, nice rooms

breakfast is average, C-

The architecture of this lovely corner of the old walled city of Cartagena is a delight. The management of light, the extremely delicate use of spaces , the incorporation of the ancient elements of the original structure as part of the whole, create a unique ambiance and definitely performs wonders in the mood of the guests. We found the place beautiful and charming!!! The staff did their part being attentive to our requests and the breakfast was delightful. The attention of the cook and the waitress , really warm and friendly. A must visit when in Cartagena!!

The location and aesthetics of the hotel were great. Beautiful decor. Breakfast was included and was very good. The best was the staff, kind, helpful, attentive to every detail, really charming people - they make the place.

Our room was the highest up and it was a bit of an uncomfortable hike, up and down for every need.

It's very central Short walking distance to shops, restaurants and sights

In general it was good but maybe lacks a bit of leadership with the staff.

Great boutique hotel and facilities. In the day we arrived the roof top pool was getting some sort of renovation done and couldn’t be used, however they let us use the pool of a sister hotel near by. That pool at the sister hotel dom luis was really nice. I particularly loved the location. While in the old city center, it was located just one block off away from the real busy streets. The staff was extremely friendly and helpful with restaurant recommendations, reservations, taxi cabs and such. The decoration was very tasteful- think elevated boho boutique hotel. I’d go back.

Employees were very polite and the place is awsome

The bedroom was for two but there were only one hobbie. Swiming pool was perfect, but we always had to check if there were towels avaible before getting into the water (we had to ask for towels twice).

The decoration on the restaurant is amazing and the staff is very friendly

For what you pay I would have expected a bit more. The room stinks because of humidity, quite badly. And the room had only one small window. Other than that it was quite nice

If you are looking for a perfect spot in Cartagena, this is it! We stayed at more places in the city and this was our most favorite. Very comfortable beds, super clean and delicious breakfast. But most of all - the staff. So amazing! Especially Kevin. This dude, guys… what a character. These guys make you feel like you are the most important person on the planet. We will be back.

The rooms are dark, yes. But we liked it as we celebrated my birthday, we were hangover and we wanted to hide in a cave :D

I loved almost everything.The location is great.The ladies that help out with the breakfast servings are very nice.

I hate the fact that the trend is to have open and transparent bathtubs, showers and toliets. It is very uncomfortable when you travel with a friend or family member.

Nice Turkish bath and the location is fantastic

Food service is not provided 24/7 but they are extremely good in working hours.

Location, staff and breakfast

No complaints, PERFECT!

Lovely breakfast, nice bar staff and wonderful massage service

No fitness center

Great location, friendly staff and cute property

The rooftop pool would use a little bit of a refresh and the breakfast buffet was not the best

Service, breakfast, design and interior

Rooms are a bit dark

The location is it’s the best

Sincerely I don’t like the rooms have the bathrooms with privacy The breakfast menu is deplorable. It looks poorly.

The staff is very good, the location is convenient and clean.

We really liked the room, the pool was nice, the staff was very nice and accommodating.

The hotel is not very accesible, there's a few rooms on the ground floor but for what I could see some of them were being remodeled so I am not sure how many rooms were left for people with disabilities. To get to out room we had to go up three sets of stairs, not a problem for us but something to keep in mind when others book there. The breakfast was fine but we ate outside, it was a bit too simple and boring for us.

A perfect boutique hotel in the heart of the historic city, we were conveniently located to many wedding activities.