3.5 Star Hotel

Hotel Isla Capri

Avenida Santander Cra. 2 No. 44 - 158, Cartagena De Indias, Colombia View Map

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Hotel Isla Capri photo 2
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Hotel Isla Capri

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About

Set in the Marbella district in Cartagena de Indias, 2953 feet from Cartagena's Walls, Hotel Isla Capri features a restaurant, bar and free WiFi throughout the property. Guests can enjoy the on-site restaurant. Free private parking is available on site. Every room at this hotel is air conditioned and is fitted with a flat-screen TV. The rooms are equipped with a private bathroom fitted with a bath or shower. You will find a 24-hour front desk at the property. An American breakfast is included. San Felipe de Barajas Castle is 0.8 mi from Hotel Isla Capri, while Cartagena's Gold Museum is 1.1 mi from the property. Rafael Núñez International Airport is 1.9 mi away.

127 Reviews

7.5Good
Cleanliness
8.2
Staff
8.8
Location
8.7

What Guests Say

  • “Nothing at all. The entire Hotel was very dirty. Beds were dirty. Seemed they didn’t change the sheets after the last vacate the room”
  • “The breakfast and hotel staff were great.”
Show 50 Verified Reviews

Top Amenities

  • Swimming Pool
  • Restaurant
  • Free Internet Access
  • Free Parking
  • Beachfront
  • Non-Smoking Rooms
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Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

Deluxe Double Room with Sea View1/4

Deluxe Double Room with Sea View

194 sqft • 1 Double

  • Air conditioning
  • Bath or Shower
  • Closet
  • Conditioner
Family Room with Sea View1/4

Family Room with Sea View

227 sqft • 2 Single, 1 Double

  • Air conditioning
  • Bath or Shower
  • Closet
  • Conditioner
Twin Room1/4

Twin Room

162 sqft • 2 Single

  • Air conditioning
  • Bath or Shower
  • Closet
  • Conditioner
Double Room1/4

Double Room

194 sqft • 1 Double

  • Air conditioning
  • Bath or Shower
  • Closet
  • Conditioner
Triple Room1/4

Triple Room

162 sqft • 1 Single, 1 Double

  • Air conditioning
  • Bath or Shower
  • Closet
  • Conditioner
Double Room with Balcony and Sea View1/4

Double Room with Balcony and Sea View

302 sqft • 1 Double

  • Air conditioning
  • Balcony
  • Bath or Shower
  • Closet

Room Details and Photos

Room Amenities

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    What Guests Loved

    7.5
    Good

    Based on 127 reviews

    Location

    8.7

    Cleanliness

    8.2

    Staff

    8.8

    Overall Quality

    7.9

    Pros +

    • Nothing at all. The entire Hotel was very dirty. Beds were dirty. Seemed they didn’t change the sheets after the last vacate the room
    • The breakfast and hotel staff were great.
    • The hotel is across the street from the beach. Affordable hotel esp if you know you aren't going to be spending time in the hotel

    Cons -

    • The hotel walls had mold and It’s difficult to breathe.
    • The room had black mold at the base of the shower, behind the mirror, and around the air conditioning unit. The room's windows had black mold around them, even around the shower window. The wall around the window had a crack that let ants come in from the outside common area and the outside common area trashcan was located just below the window, (source of the ant problem).
    • Pictures are misleading. Hotel is small. Rooms are smaller. We had several rooms. One room had a false window. Moved the curtain and it was nothing but the wall. My room view was a dump lot and people sleeping outside.
    Business Traveler (59)Solo Traveler (92)Traveling as Couple (291)Family with Young Children (171)Senior Traveler (3)Group Traveler (69)Total (1,036)
    1AndreaPosted on: 1-19-2026

    Nothing at all. The entire Hotel was very dirty. Beds were dirty. Seemed they didn’t change the sheets after the last vacate the room

    The hotel walls had mold and It’s difficult to breathe.

    6RickPosted on: 7-14-2025

    The breakfast and hotel staff were great.

    The room had black mold at the base of the shower, behind the mirror, and around the air conditioning unit. The room's windows had black mold around them, even around the shower window. The wall around the window had a crack that let ants come in from the outside common area and the outside common area trashcan was located just below the window, (source of the ant problem).

    6BenniePosted on: 4-19-2025

    The hotel is across the street from the beach. Affordable hotel esp if you know you aren't going to be spending time in the hotel

    Pictures are misleading. Hotel is small. Rooms are smaller. We had several rooms. One room had a false window. Moved the curtain and it was nothing but the wall. My room view was a dump lot and people sleeping outside.

    6CarlosPosted on: 4-12-2025

    I do like it because of its location.

    Well, need some paint. I didn’t have tv service for 2 nights. Cable company to blame, but, there isn’t alternatives?

    6MichellePosted on: 3-15-2025

    The highlight of staying here was the staff. Every person was friendly and helpful. They went out of their way to help us, from loaning towels for our tour to finding me a wash tub so I could hand wash some laundry. The breakfast was excellent and the service even better. The location is excellent if you want to be close to the beach and it’s about a 15 min walk to the walled part of the city. The beds were comfortable and the AC worked great. The balconies were nice to sit on and look over the water. Great views!

    While the location was good for the view and beach access, the hotel is on a very busy road with loud traffic all day and night. The washroom was raised so you had to be careful stepping out. The sink taps didn’t work that great. The water was consistently lukewarm in the sink and shower. The drain couldn’t drain fast enough though so the shower would easily overflow. We had to turn the water off to soap up and then turn it on again to rinse off. The facilities hold a lot of promise but need some renovations and repairs.

    6TatianaPosted on: 3-14-2025

    Great staff, nice breakfast. Good value for the price.

    The hotel needs a lot of repairs done inside the rooms and in the lobby/pool area.

    7FrankPosted on: 3-12-2025

    Location, food, and friendly staff.

    No hot water, it was lukewarm, no elevators which may create difficulties for those with physical disabilities.

    8JoannaPosted on: 3-11-2025

    Good location, pretty close to main bits. Nice breakfast. Good view from balcony and friendly staff.

    The pool was really small, the cleaning service was coming late about 5pm which isn’t great and meant it wasnt cleaned couple days as we were tend to go out in morning and come back to rest and get ready at 4pm. The rooms had some mould and cracks.

    6KatherinePosted on: 3-4-2025

    The staff is very nice

    There is mold all over the place in the rooms and hallways, things are not clean.

    5MackenziePosted on: 2-3-2025

    The location is great because the beach is in front of the hotelRoom has been cleaning goodStaff is very accommodate Price is accurate

    The hot water is not working in the shower, The roof was sinking in the bathroom during the rainNot a little fridge in the roomThe staff will serve the customer better if they know some English

    1RaschellPosted on: 2-2-2025

    It was close to the beach however you have run across a very 4 lane highway to get to it and the traffic moves very fast .Breakfast was decent

    Where do we begin ! No HOT Water the entire stay Black mold in bathroom and bathroom Dirty floor Spider nests on corners on walls and under beds .Maintenance on pool everyday loud. Could not sit by pool .

    7KarimPosted on: 12-24-2024

    Staff, location

    Room had no fridge, roof top which would have a nice view of the water was locked

    9GenebaldoPosted on: 12-6-2024

    the hotel is pretty close to the beach, you only need to cross the road, there is a swimming pool available at the property

    the beds are not confortable, there is no hot water on the shower, as the weather was very warm, it was not a big issue. there is not frigobar available

    10MárquezPosted on: 11-2-2024

    The view of the beach and the personal staff and the breakfast included

    Las cucarachas

    9AngeloPosted on: 11-1-2024

    Everything was excellent, right across from the beach, free breakfast, Wi-Fi and clean room.

    All things were excellent but I would suggest doing something about the flies in the dining room.

    9D'ArcyPosted on: 9-22-2024

    The staff are super nice and helpful. All of them. THE beach across the street is ok.All the turgoiuse beaches are an hour away.Close to everything tourist like to see.The staff will help with transport and where to buy supplies without paying too much. I like the lady selling tours at the desk she is nice.

    Beds are kinda stiff but I had enough pillows to make another bed lol.

    10MyrianPosted on: 8-31-2024

    Excellent attention good breakfast

    That I have to paid the hotel again when I paid to Priceline before

    8MarthaPosted on: 6-5-2024

    Price. Friendly staff, breakfast. Pool, minibar

    Room needed light and functioning fan in bathroom. I wasn't aware one had to walk across main road to beach.

    8MARIONPosted on: 5-4-2024

    Very friendly staff, overall great value for money. Historic center within 10 minutes walk.

    Had to cross a busy street to get to the beach

    4PaulPosted on: 5-3-2024

    The room I stayed in was rundown with stains on the wallThere was no hot water during my 4-day stayThey were doing renovation when I stayed with painting equipment outside my room It can be quite noisy at nightThere is no elevator, so you need to carry your bags up the stairs or tip one of the staff to do it for youThe American breakfast was terrible. It consisted of some fruit, scrambled eggs and untoasted bread that tasted old

    I would only stay here again if there were no other hotels available in Cartagena

    Amenities & Policies

    Amenities

    Swimming & Soaking

    • Beachfront
    • Swimming Pool
    • Kids' pool
    • Outdoor pool

    Food & Drinks

    • Restaurant

    Media & Technology

    • Free Internet Access

    Transportation

    • Free Parking

    Health & Safety

    • Health Services
    • Daily disinfection

    Kid Friendly

    • Family Friendly

    General

    • No Smoking Rooms/Facilities

    Guest policies

    Check-inAfter 3:00 PM
    Check-outBefore 12:00 PM
    InternetFree Wi-Fi is available.
    ParkingFree parking is available.
    Children & Extra BedsChildren of all ages are welcome.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Please note that children of 3 years of age or younger stay for free. They must pay only for the services requested. Please note 19% IVA will be charged to Colombian residents. Please note that Hotel Isla Capri offers an airport shuttle service. Please notify your time of arrival. Please note that the pool hours are from 09:00 to 21:00. The restaurant service hours are from 7:00 until 10:00 and from 12:00 to 20:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    Location

    Hotel Isla Capri

    Avenida Santander Cra. 2 No. 44 - 158, Cartagena De Indias

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