Hotel Virrey Cartagena

Breakfast was so good. The personal very attentive.

The sink in the bathroom had a leak.

Breakfast was very good drinks the Mojito was very good.

Walking distance to certain things was a bit of a distance, but not bad.

Friendly staff, breakfast included, comfortabel bed

The shower was broken, almost impossible to shower. General maintenance in the room was not great and needs more attention.

Location, staff, room, breakfast

Swimming pool too small, bed was made with two singles that tended to split during the night

Big room and comfy bed, close to the beach

Bathroom could be better. A bit noisy as it is not a tall building

Room was spacious, had a ceiling fan that kept the room nice and cool. Windows were large and could be opened. There was a fridge. Wifi was good.Location was great. Starbucks is right across the street. There are tons of restaurants within a 10 mins walk radius.

There was no hot water. It would've been nice if there was mosquito repellent in the room. There is a lot of vegetation on the first floor and the swimming pool, which was a body of still water, so I got bitten pretty badly.

Good location for a good price

The view and it’s not accessible for persons with disabilities

The room smelt of mildew ( we even changed room, still the same). The fan only worked on high speed, so you couldn't leave it on.The air-conditioning was extremely loud.The bathroom is in a desperate need for a makeover.The pool was cloudy, we didn't swim in it.At breakfast, they tilted the coffee urn to give us the dregs. There was hot chocolate all over the bench, no rush to clean it.Sorry in the wrong spot.

All of the above.We only stayed for a few nights as it was so terrible.Found a new place to stay.The only positive is that they gave us a portion of our money back.

Location

Old building, poor maintenance and cheap decorations.

The price

The breakfast was not nice and there was a hair in it. So we did not finish it

The staff was very helpful and allowed us a late check out (free of charge, however a later staff member wanted to charge us but when reminded, the extra cost was waived).The hotel is in a great local spot, traffic to the walled town center Getsemani was crazy busy, it must have been because of Easter Holidays that just started. We stayed also in Getsemani, depending if you want a beach holiday, I can recommend that hotel, if you want to have the "real" life then find something in Getsemani.

The breakfast was a joke, while several staff members were there working, the available food was almost nothing. See the photo I did from their "great" fruit and the cold juice. Both completely empty, coffeepot was also empty for a longer time. They did not seem to keep anything available until you ask for it.

Very clean and excellent location

The a/c wasn’t working

Had to change the room . The. The next room the shower was broken and couldn't take shower . I had to wait till next day

I didn't like old hotel. The pool very small and too much chlorine. The breakfast terrible with bad service and no choices. The safe didn't work. Shower broken . Window find it open by itself facing the street.

location, security, stuff

very basic room furnished, there was not even a chair

The rooms and breakfast

Swimmming pool

Good

The pool is small, some of the guests don’t respect the rules and go to the pool after it closed. Couldn’t get my eggs prepared correctly, every day was the same story, trying to explain them how to cook Sunny side down.

Location

Breakfast is only soup and fruit. The room didn’t have windows so it was always dark unless you kept the light on.

Everything was clean, comfortable and the staff is very nice

The water pressure was very poor, there was barely any cold water stream

The hotel building is lovely, full of character.

Our room felt claustrophobic as the blinds were constantly drawn to prevent other guests seeing into the room as they walked by the windows. The WiFi wasn't working correctly for 3 -4 of our 9 days there. The pool, which was a reason we booked the hotel, was closed for the last 3 days of our stay, necessitating us having to pay additional fees for sunbeds & umbrellas at the beach.

Convenient location, staff helpful

Breakfast was bad, not very clean room/bathroom