3 Star Hotel
Hotel Dorado Plaza Bocagrande
Bocagrande, Av. San Martin No. 4-41, Cartagena De Indias, Colombia View Map
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About
Hotel Dorado Plaza Bocagrande - All Inclusive All Inclusive features a privileged location in Bocagrande, a 20-minute drive from Rafael Nunez Airport. It offers guests all-inclusive and breakfast-only options. The property has 2 restaurants, Restaurante Italiano and Cacique. Rooms have double or single beds and central air conditioning adjustable from the room. They also include a bathroom with shower. National calls are available at no cost. Some of the rooms feature free WiFi access. Guests can enjoy our facilities such as swimming pool, sun terrace and entertainment geared towards children and adults. It is located 10 minutes' drive from the historic center of Cartagena.
26 Reviews
- Cleanliness
- 7.1
- Staff
- 7.7
- Location
- 8.7
What Guests Say
- “The best feature is its location… perfect access to beach front…”
- “Employees were rude, they didn’t allow me to bring a hat on the pool even I told them I had a medical condition and one of their team…”
Top Amenities
- Swimming Pool
- Restaurant
- Free Internet Access
- Fitness Center
- Accessible Rooms / Facilities
- Beachfront
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/2Standard Double Room
- Accessible by lift
- Air conditioning
- Bath or Shower
- Cleaning products
1/1Superior Double or Twin Room
- Accessible by lift
- Air conditioning
- Bath or Shower
- Cleaning products
1/1Superior Twin Room
- Accessible by lift
- Air conditioning
- Bath or Shower
- Cleaning products
1/4Double Room with Sea View
- Accessible by lift
- Air conditioning
- Bath or Shower
- Cleaning products
1/2Deluxe King Room
- Accessible by lift
- Air conditioning
- Bath or Shower
- Cleaning products
1/2Junior Suite
- Accessible by lift
- Air conditioning
- Balcony
- Bath or Shower
1/3Deluxe Double Room
- Accessible by lift
- Air conditioning
- Bath or Shower
- Cleaning products
1/2Superior Double Room
- Accessible by lift
- Air conditioning
- Bath or Shower
- Cleaning products
1/1Standard Triple Room
- Accessible by lift
- Air conditioning
- Bath or Shower
- Cleaning products
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What Guests Loved
Based on 26 reviews
Pros +
- Th e bar upstairs
- The best feature is its location… perfect access to beach front…
- Employees were rude, they didn’t allow me to bring a hat on the pool even I told them I had a medical condition and one of their team already approve it, they started to fight with me.
Cons -
- The reservation bas service the food terrible. The 24 hr bar had nothing. No drinks in the pool. All.meals horrible. Bathroom was.so small.the door hardly opened and hit toilet
- Well, many things happened: 1. Upon arrival, they were not prepared for receiving a large group of guest, it was like if they intended to make us wait almost 2 hours on the counter, just to be late for the attractions on the first day. 2. They didn’t explained correctly how to get the beach towels or how to use the laundry services, extra time lost.3. The hot water was not always available, and once we got it, it was shut off before finishing the shower.4. It’s more a 3 star hotel, than the 4 star hotel you put in the Booking app.
- The light was out, the food was the same every day
Th e bar upstairs
The reservation bas service the food terrible. The 24 hr bar had nothing. No drinks in the pool. All.meals horrible. Bathroom was.so small.the door hardly opened and hit toilet
The best feature is its location… perfect access to beach front…
Well, many things happened: 1. Upon arrival, they were not prepared for receiving a large group of guest, it was like if they intended to make us wait almost 2 hours on the counter, just to be late for the attractions on the first day. 2. They didn’t explained correctly how to get the beach towels or how to use the laundry services, extra time lost.3. The hot water was not always available, and once we got it, it was shut off before finishing the shower.4. It’s more a 3 star hotel, than the 4 star hotel you put in the Booking app.
Employees were rude, they didn’t allow me to bring a hat on the pool even I told them I had a medical condition and one of their team already approve it, they started to fight with me.
The light was out, the food was the same every day
Friendly staff, location right by the beach (if that’s your topmost priority)
The hotel is quite jaded and in urgent need of a complete renovation. Few and small communal spaces. The food options were uninspiring and seating was limited. Noise level in the main dining area unbearable during peak hours. The air conditioning in the rooms can only be set at “Super cool” or “Off”. Bath rooms are tiny and the amenities very basic and limited. No rooms with balconies. Elevator capacity low, so waiting times typically frustrating. Loud music from the “club area” started at around 5 pm and went on until midnight, so if you’re sound sensitive, be sure to get a room well away from that. Only one, quite small pool that was overcrowded with kids playing . The pool beds were few so don’t expect to get one. No gym. Location right by the beach in a very touristy area with restaurants and shops but nothing much else to see or do. The hotel boasts a 3-star rating but in reality doesn’t deserve more than 1-2 stars.
La vista al mar y la atencion de su staff
No habia nevera en la habitación
Location was right across the street from the beach
Room flooded due to window not being sealed properly. Key cards consistently didn’t work. Breakfast selection was okay. Front desk staff were not helpful
Friendly helpful staff and felt safe
Windows very dirty couldn’t see the sea view also loud fan in room noisy but not much air to cool the room at all
Terrible
Room, cleaning services, food, utilities, Tv,smell
clean place, great location
rude staff, way too spensive for what they offer
All inclusive food and drinks
Check in took 45 minutes even with all documentation in order.
disgusting room. i booked the plaza within an hour of seeing my room
filthy
Stay away of this hotel. Worst experience ever
Do not even think about staying in this hotel. Booking.com should not allow this type of properties to be on their website. Room photos are fake or at least are not up to date.This has been the worst experience of my life. I can't say enough bad things about this hotel:- Rooms are outdated- Bathrooms are very small- No iron and hair dryer did not work- AC does not have a remote- Wifi sucks- Food is terrible, at least breakfast- Blinds with no blackout (be ready to wake up at 7AM)- A lot of problems with the elevatorsSummary, stay away of this hotel
Really good breakfast.
The facilites were a bit older than expected, the elevator was dirty and did not Work all the time. Second day I had to beg for them to clean up the room and give me clean towels (8pm).
Ocean Views Obstructed By Dirty Glass
Bad
Exceptional
Pleasant
Amenities & Policies
Amenities
Swimming & Soaking
- Beachfront
- Swimming Pool
- Fence around pool
- Kids' pool
- Outdoor pool
Fitness & Spa
- Fitness Center
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Health & Safety
- Health Services
- Daily disinfection
- Professional cleaning services
Accessibility
- Handicapped Rooms/Facilities
- Facilities for disabled guests available
Kid Friendly
- Family Friendly
General
- No Smoking Rooms/Facilities
- Aerobics
- Themed dinner nights
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Children & Extra Beds | Children of all ages are welcome. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Please note, Colombian residents abroad and foreign guests are tax-exempt of 19% VAT when buying a tourist package (accommodations plus service). Please note only guests with a Visa TP - 11 or Permiso - 5 / PTP - 5 tourist visa are exempt from paying value added tax (IVA) during their stay. They should only pay the 8% consumption tax. Please note there is an extra tax fee for COP 6240 per person per night.
Location
Bocagrande, Av. San Martin No. 4-41, Cartagena De Indias
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