3 Star Hotel

Hotel Dorado Plaza Bocagrande

Bocagrande, Av. San Martin No. 4-41, Cartagena De Indias, Colombia View Map

Hotel Dorado Plaza Bocagrande1/51
Hotel Dorado Plaza Bocagrande photo 2
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Hotel Dorado Plaza Bocagrande

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About

Hotel Dorado Plaza Bocagrande - All Inclusive All Inclusive features a privileged location in Bocagrande, a 20-minute drive from Rafael Nunez Airport. It offers guests all-inclusive and breakfast-only options. The property has 2 restaurants, Restaurante Italiano and Cacique. Rooms have double or single beds and central air conditioning adjustable from the room. They also include a bathroom with shower. National calls are available at no cost. Some of the rooms feature free WiFi access. Guests can enjoy our facilities such as swimming pool, sun terrace and entertainment geared towards children and adults. It is located 10 minutes' drive from the historic center of Cartagena.

26 Reviews

4.6Fair
Cleanliness
7.1
Staff
7.7
Location
8.7

What Guests Say

  • “The best feature is its location… perfect access to beach front…”
  • “Employees were rude, they didn’t allow me to bring a hat on the pool even I told them I had a medical condition and one of their team…”
Show 26 Verified Reviews

Top Amenities

  • Swimming Pool
  • Restaurant
  • Free Internet Access
  • Fitness Center
  • Accessible Rooms / Facilities
  • Beachfront
  • Non-Smoking Rooms
Show All Amenities

Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

Standard Double Room1/2

Standard Double Room

463 sqft • 1 Double, 2 Double

  • Accessible by lift
  • Air conditioning
  • Bath or Shower
  • Cleaning products
Superior Double or Twin Room1/1

Superior Double or Twin Room

485 sqft • 1 Double, 1 Single

  • Accessible by lift
  • Air conditioning
  • Bath or Shower
  • Cleaning products
Superior Twin Room1/1

Superior Twin Room

485 sqft • 2 Double

  • Accessible by lift
  • Air conditioning
  • Bath or Shower
  • Cleaning products
Double Room with Sea View1/4

Double Room with Sea View

517 sqft • 2 Queen

  • Accessible by lift
  • Air conditioning
  • Bath or Shower
  • Cleaning products
Deluxe King Room1/2

Deluxe King Room

517 sqft • 1 King

  • Accessible by lift
  • Air conditioning
  • Bath or Shower
  • Cleaning products
Junior Suite1/2

Junior Suite

506 sqft • 1 King

  • Accessible by lift
  • Air conditioning
  • Balcony
  • Bath or Shower

Room Details and Photos

Room Amenities

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    What Guests Loved

    4.6
    Fair

    Based on 26 reviews

    Location

    8.7

    Cleanliness

    7.1

    Staff

    7.7

    Overall Quality

    6.1

    Pros +

    • Th e bar upstairs
    • The best feature is its location… perfect access to beach front…
    • Employees were rude, they didn’t allow me to bring a hat on the pool even I told them I had a medical condition and one of their team already approve it, they started to fight with me.

    Cons -

    • The reservation bas service the food terrible. The 24 hr bar had nothing. No drinks in the pool. All.meals horrible. Bathroom was.so small.the door hardly opened and hit toilet
    • Well, many things happened: 1. Upon arrival, they were not prepared for receiving a large group of guest, it was like if they intended to make us wait almost 2 hours on the counter, just to be late for the attractions on the first day. 2. They didn’t explained correctly how to get the beach towels or how to use the laundry services, extra time lost.3. The hot water was not always available, and once we got it, it was shut off before finishing the shower.4. It’s more a 3 star hotel, than the 4 star hotel you put in the Booking app.
    • The light was out, the food was the same every day
    Business Traveler (6)Solo Traveler (10)Traveling as Couple (44)Family with Young Children (72)Group Traveler (17)Total (146)
    2KimberlyPosted on: 10-7-2025

    Th e bar upstairs

    The reservation bas service the food terrible. The 24 hr bar had nothing. No drinks in the pool. All.meals horrible. Bathroom was.so small.the door hardly opened and hit toilet

    6Ileana D.Posted on: 8-11-2025

    The best feature is its location… perfect access to beach front…

    Well, many things happened: 1. Upon arrival, they were not prepared for receiving a large group of guest, it was like if they intended to make us wait almost 2 hours on the counter, just to be late for the attractions on the first day. 2. They didn’t explained correctly how to get the beach towels or how to use the laundry services, extra time lost.3. The hot water was not always available, and once we got it, it was shut off before finishing the shower.4. It’s more a 3 star hotel, than the 4 star hotel you put in the Booking app.

    1MirellaPosted on: 6-12-2025

    Employees were rude, they didn’t allow me to bring a hat on the pool even I told them I had a medical condition and one of their team already approve it, they started to fight with me.

    The light was out, the food was the same every day

    3LarsPosted on: 12-30-2024

    Friendly staff, location right by the beach (if that’s your topmost priority)

    The hotel is quite jaded and in urgent need of a complete renovation. Few and small communal spaces. The food options were uninspiring and seating was limited. Noise level in the main dining area unbearable during peak hours. The air conditioning in the rooms can only be set at “Super cool” or “Off”. Bath rooms are tiny and the amenities very basic and limited. No rooms with balconies. Elevator capacity low, so waiting times typically frustrating. Loud music from the “club area” started at around 5 pm and went on until midnight, so if you’re sound sensitive, be sure to get a room well away from that. Only one, quite small pool that was overcrowded with kids playing . The pool beds were few so don’t expect to get one. No gym. Location right by the beach in a very touristy area with restaurants and shops but nothing much else to see or do. The hotel boasts a 3-star rating but in reality doesn’t deserve more than 1-2 stars.

    10NicolasPosted on: 9-25-2024

    La vista al mar y la atencion de su staff

    No habia nevera en la habitación

    3Alejandra S.Posted on: 9-23-2024

    Location was right across the street from the beach

    Room flooded due to window not being sealed properly. Key cards consistently didn’t work. Breakfast selection was okay. Front desk staff were not helpful

    5KimPosted on: 4-3-2024

    Friendly helpful staff and felt safe

    Windows very dirty couldn’t see the sea view also loud fan in room noisy but not much air to cool the room at all

    1Jeison A.Posted on: 8-21-2023

    Terrible

    Room, cleaning services, food, utilities, Tv,smell

    3AlejandroPosted on: 2-12-2023

    clean place, great location

    rude staff, way too spensive for what they offer

    3VictorPosted on: 9-13-2022

    All inclusive food and drinks

    Check in took 45 minutes even with all documentation in order.

    1DanielPosted on: 7-31-2022

    disgusting room. i booked the plaza within an hour of seeing my room

    filthy

    1FranciscoPosted on: 1-10-2022

    Stay away of this hotel. Worst experience ever

    Do not even think about staying in this hotel. Booking.com should not allow this type of properties to be on their website. Room photos are fake or at least are not up to date.This has been the worst experience of my life. I can't say enough bad things about this hotel:- Rooms are outdated- Bathrooms are very small- No iron and hair dryer did not work- AC does not have a remote- Wifi sucks- Food is terrible, at least breakfast- Blinds with no blackout (be ready to wake up at 7AM)- A lot of problems with the elevatorsSummary, stay away of this hotel

    4LinaPosted on: 6-22-2021

    Really good breakfast.

    The facilites were a bit older than expected, the elevator was dirty and did not Work all the time. Second day I had to beg for them to clean up the room and give me clean towels (8pm).

    9Jaime S.Posted on: 1-28-2025

    Ocean Views Obstructed By Dirty Glass

    1SaifulPosted on: 12-7-2024

    Bad

    10ValentinaPosted on: 3-21-2022

    Exceptional

    6N&yPosted on: 2-10-2022

    Pleasant

    Amenities & Policies

    Amenities

    Swimming & Soaking

    • Beachfront
    • Swimming Pool
    • Fence around pool
    • Kids' pool
    • Outdoor pool

    Fitness & Spa

    • Fitness Center

    Food & Drinks

    • Restaurant

    Media & Technology

    • Free Internet Access

    Health & Safety

    • Health Services
    • Daily disinfection
    • Professional cleaning services

    Accessibility

    • Handicapped Rooms/Facilities
    • Facilities for disabled guests available

    Kid Friendly

    • Family Friendly

    General

    • No Smoking Rooms/Facilities
    • Aerobics
    • Themed dinner nights

    Guest policies

    Check-inAfter 3:00 PM
    Check-outBefore 12:00 PM
    InternetFree Wi-Fi is available.
    Children & Extra BedsChildren of all ages are welcome.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Please note, Colombian residents abroad and foreign guests are tax-exempt of 19% VAT when buying a tourist package (accommodations plus service). Please note only guests with a Visa TP - 11 or Permiso - 5 / PTP - 5 tourist visa are exempt from paying value added tax (IVA) during their stay. They should only pay the 8% consumption tax. Please note there is an extra tax fee for COP 6240 per person per night.

    Location

    Hotel Dorado Plaza Bocagrande

    Bocagrande, Av. San Martin No. 4-41, Cartagena De Indias

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