Hotel Cartagena Dubai

junior suite with a magnificent view of the sea

It is an old hotel with partial renovation, but it is intended mainly for low-cost all-inclusives. I do not recommend it for those who want privacy and spaces to enjoy in a hotel. Check in took approximately one hour

Nothing! Is cheap! Beyond cheap!!! Reminds me of a cheap spring break spot where people pile in a room toMake it cheap! The food is ridiculous bad! We payed for the all inclusive and didn’t eat one bite of it! Worse than elementary school lunch line!Shower flooded, no soap, no shampoo!! Awful!!! Better option staying somewhere like the Hilton and paying for good food! I would never recommend this place to an enemy!

Everything!

My daughter and I stayed at the hotel for our last night in Cartagena. The ocean view from our room was breathtaking from the 22nd floor. Breakfast was delightful.

The location is good, the ac was great. The room it was clean and had nice ocean view.

The hotel let people come inside without even being announce to the room. Lack of security. The elevators are always busy. My room was going to be clean at 6 pm when we already came back from a tour. The shower stop and start looks like is the water pressure. Not much options at the buffet.

The View, Cold Air Conditioning

Shower wasn't very hot, no iron in the room, phone didn't work to call downstairs.

Room really big and comfortable, location really good

A/C very noisy, food really bad, we found roaches in the room.

the view was ok

staff was rude, there were many prostitutes coming in and out of the hotel with clients, not a place for families. The rooms were musty and smelled like mold. The food was very basic and bland, not what I expected for the stay there

The Personal Was Very Friendly And Helpful Service ?

They Don't Provide Bottle Water For The Guests In The Room.. Also In The Room They Don't Provide Restroom Amenities Like Hand CreamAnd Few TimesThey Forget To Leave Bath Towels Other Than That The Room Was Spacious NiceAlways Smell Clean With A Very Nice Ocean View

Yes, no one speaks English and I couldn't even buy popcorn because of it! To make matters worst, the room flooded from the rain... they didn't care. I told them I had problems walking and then put in a flooding room on tile... very unsafe. Scared to take a shower due to all the water that was already in the room. I will be reporting all of this. I have videos and pictures. Room #1802 was a nightmare. Someone on duty should know a little English. He knew enough to tell me NO discount! NO ONE CARES.

To have had a room that didn't FLOOD and hv some be able to let me purchase food when hungry.

It was very close to everything, taking an Uber was extremely easy and you were 10min away from almost any location. You could also go for a walk and find a lot of things aroundThe view is amazing and the staff is very kind! I really liked that you could do your money exchange directly at the hotel.The rooftop was amazing, it has an incredible view of Cartagena and has a bar if you want to chill there at night!

The AC was damaged or not sure, but it was not cooling the room, this was in all the hotel. At the restaurant it was so hot I was sweating while eating and was not pleasant at all.Despite the “all-inclusive” option, the drinks and food were kinda limited ( beverages like Coca-Cola or beers have to be purchased separately). I’d rather choose the breakfast only next time!

The place has a beautiful decoration, a beautiful structure, a very nice panoramic view, very friendly staff, a very well-kept dining room

I think you should take into account the maintenance area in the infrastructure, both inside the rooms and outside. , elevators, hallways, since I understand that to be a 4-star hotel. They should improve that area.

Just the building

Staff, amenities, food

The food was good, and really liked the bar on the rooftop.

Didn't like the service and kind of overpriced.

The unique shape of the building. it was easy to get a taxi back to the hotel. All taxi drivers knew the hotel. Mainly due to its shape. Ionly had to say the hotel name.

There was no chalk for the pool cues. so, I couldn’t play pool. They need more English speaking staff. The male supervisor can speak good English, but he is not always at the desk.

Location

Problems with cleanlinessTerrible service (needed to involve the manager to be able to have a beer at the pool and book it on your room without paying cash for every beer- staff didn’t want to do it or were hunting for cash; only plastic drinking glasses and cups, other occasion: the city had a breakdown of water supply (quite common in Cartagena) but the hotel does not seem to have a plan how to deal with it, the reception promised to bring a bucket with water but guess what? It never arrived even with asking several times because I had to catch a plane, the list is actually longer , just to get an a idea

Free parking, aircon easy to operate and worked well. No price list displayed by the pool, could do with more seating. Pool OK adequate. Lifts excellent never really had to wait for one.

The reception staff were not helpful, I have a flight booked for 1800 and asked couldb I keep the room till 3pm, this was denied even though the hotel is only about 20% occupied. If you are an international hotel with international clients you would expect flights to be at odd times so checking and check out times will vary. There was no grasp of either English or German at reception. Windows are filthy, very shabby state of repair the whole building. Breakfast un appetising. This hotel is a £40 per night hotel one star. Curtains do not open and close properly, door to bathroom has a mind of its own.

It is a great place to stay in Cartagena, it has an amazing roof top bar and view, and also has the crystal bridge which is a great experience, the room was clean and also has an amazing ocean view, breakfast is full of different options to choose from, staff is kind and helpful I will definitely coming back

Very nice place to stayThe room has an amazing ocean view so different than any other hotelFood is greatPersonnel is kind and helpful

Gentle room space.

Bed is too old and is loosen

The view

It was extremely hot in the lobby. The food was terrible. The service was very poor. The staff had a really bad attitude at all times. The pool was dirty and cold.