The Orchard Retreat & Spa

View, cleanliness, staff.

No services were included in the cost. We were asked for additional charges for basic facilities like sauna, etc., after paying high room tariffs. Location was a bit far from the city centre.

The property is a hidden gem. It is one of a kind property and if you’re a nature lover, and you like a peaceful place surrounded by beautiful flowers, fruit trees (apple, walnut, and pear), and beautifully maintained garden, it is a must visit place. The view from one of their restaurants is beyond stunning.The staff is amazingly well mannered, kind, polite, and soft-spoken. Some of them deserves mention, Rahil and Parvez at the restaurant and Tanveer, their vehicle driver. It is hard to find such well mannered people. They took very good care of us and made sure we truly enjoyed our stay.

However, just a few improvement points please make sure the room is clean to perfection before check-in and please make sure there are no spiders in the room and in the washroom. Also please make sure all appliances are working. At the restaurant please make sure the plates are warm and spotless. Additionally, it would be great to have more options for vegetarian food and snacks. These improvements will push you towards perfection.

The property is very comfortable, well-equipped. All the staff are very kind and helpful. Special mention to Danish, Javed, Jaffar and his team for helping with our ad-hoc requests for things as a family.

The hospitality of the entire staff. The property in itself and the cleanliness.

Not very impressed with this property or the location.

Old and poorly maintained rooms. Not well located. Overpriced for what they offer.

Beautiful resort property with all amenities like swimming pool, very rich and beautiful garden, amazing views, kids playing zone, nicely maintained with lovely flora & fauna, walking & cycling track, nice to stay for long days, good food taste

Bit dislocated and difficult to reach if you are in main city of Srinagar

The staff, including Deepak from spa , Jaffer from room service were helpful. The property with its orchard , park, spa and lounge is excellent and very well kept. The washroom was spacious .

The above head shower tap was loose, the taps a bit old. There should be a safe in room. The keys should be magnetic cards and not old metal ones .

Loved the layout and the activities for kids, meals were well cooked. Nice scenic views

Our stay at Orchard Retreat and Spa, in serene apple garden, was truly a blessing. Heartfelt thanks to the management, particularly the pleasing senior managers Oais and Abrar, for going above and beyond to make us feel special. The scenic views, well-equipped rooms, and prompt room service added to the overall pleasure of our stay.Special thanks to Tanveer our dedicated chauffeur for the entire 9-day exploration of Kashmir. He was with us for the whole 9-day trip, helping with various activities and taking us to different parts of Kashmir - Gulmarg, Pahalgam, Sonemarg.Special mention to Rabia at the front desk, whose magnificent smile and helpful voice added a personal touch to every request. The kitchen team, led by the talented head chef Raieez and supported by seniors Javed and Akhter, along with the camaraderie of Rafik, Latif, Parvez, Jefer Tahir, and Dhanish, crafted delightful meals. Their dedication extended to ensuring the children received exactly what they desired. The housekeeping team also played a vital role in maintaining the rooms beautifully.Kashmir, often termed paradise on earth, lived up to its reputation, and the local Kashmiris demonstrated the pinnacle of hospitality. The community helpers deserve a big salute for making the world a better place by helping guests.In conclusion, our stay was nothing short of amazing. The beauty of Kashmir and the warmth of its people left a lasting impact. We express our heartfelt thanks and sincere gratitude for an experience that we will carry with us for the rest of our lives. In the enchanting words of Kashmiris, "Gar firdaus bar-rue zamin ast, hami asto, hamin asto, hamin ast" (If there is a paradise on earth, it is here, it is here, it is here)

My stay at Orchard with my parents was like, the best thing ever! The rooms were sooo comfy, and the view outside was like, WOW! They had everything – games, books, a cool pool, and spa. And guess what? The 'Kahwa' drink they gave us was so yummy, I can't stop thinking about it!But you know what made Orchard super cool? The staff! made the yummiest food ever, especially the Kashmiri Pulav – it was like a party in my tummy!I don't usually write a review comment, but Kashmir was too pretty, and the people were so nice! Orchard is my new fav place, and I totally tell everyone to go there!And, Tanveer uncle, our cab driver, was like a superhero! He took us everywhere for 9 whole days – Gulmarg, Pahalgam, Sonemarg – it was like a dream!I'm a 12-year-old girl, and this trip was the absolute BEST! ?✨

Location and bathrooms

The rooms are dated ! It requires renovation . The same with the soft furniture

Neat and clean and spacious. Nicely maintained

Not much activities or operational

I like the property.

The cottage is very old structured building.There is no system of heated the pool water despite of chilling cold weather

No hill view at all From rooms except for dining upstairs but loved the Apple orchards

Food was very bad and need to improve it

Property is very good and food is good.

Reception and house keeping not good.

Great staff, good service, amazing food, stunning garden and lovely cottages.

Not much just the doors needed oiling, creaked a lot.

Well built, Facilities, Staff support

Dinner was over priced, property is out of city and nothing available for dinner near by. Food in Restaurant was over priced.

beautiful location amongst apple & pear & peach trees. clean air and well maintained gardens.

relatively high price.rooms weren’t ready.very limited breakfast menu.visible poor training to f&b staff - milk served in cup. tea cup without saucer. found a cockroach in the bathroom .

great orchard garden. lovely bunglows. super food

The property is in a beautiful location. The staff is friendly and very helpful. The rooms are nice and cosy. Overall it's a good self contained property nested amongst the Himalayas. And the spa is really good.

Overpriced. Breakfast could have been much better. Definitely not a 5* property. You just pay for the view. Also, note that this property is nearly an hour and a half from Srinagar airport.