Kutabex Beachfront Hotel

The staff were very friendly. They accommodated my needs when I asked for a converter for my charger. Location was nearby shopping and tourist spots. Walking distance from tour companies and restaurants.

The room was so dirty. The room we were originally put in had BLOOD stains on BOTH the beds and the blankets, it was disgusting. When they moved us to another room the new rooms also had some stains on the bed.It was on both the blankets and the mattress itself :(

I booked the hotel because I saw on Google maps that the public beach. The staf is super friendly.

1. The hotel is very worn out,needs urgent renovation 2. For 12 days 80% the breakfast was exactly the same 3. There are rooms WITHOUT windows 4. The windows in the rooms are sealed, can't be open5. No terrace to dry the bathing suits and towels

Excellent location, good breakfast, rooftop view, clean and well kept

DO NOT STAY HERE! You will be tricked by the location and assume it's a beach front hotel with a view. It's in the bloody basement!! No window. No air. No view. - Total SCAM. Stay anywhere else cheaper and with a better environment.

This hotel is in a basement the rooms are terrible. You don't expect booking a beach front hotel to find that actually it's 2 separate hotels. This hotel is in the basement. No windows. Smells. Cockroach. Mosquitoes. Ceiling and walls are dirty. No air. It's HORRIBLE! They should pay you to stay here. Not you pay them.

The location & breakfast buffet

The small rooms , no windows

Location and staff

That my room was on the ground floor and the window looked out to wall

Was please, to have nice views on the rooftop. Most of the time I was there , not in the room

It’s dirty bathrooms all shower aria is gross. The bed linen is as well very old and a lot of stains that for sure can’t be remove from the regular laundry products. I had to call the room steward to ask him to change my bed linen and I did report how is gross the Shower aria. I took a picture and video , more than happy to share. I understand the building can be in nice place by the ocean and bar service, food and Beverage staff are amazing cheerful, receptionist as well with a big smile . But the Room and accommodation felicities show be as well if not perfect but at list nice and clean.

The actual rooms were alright, the location of the rooms was horrible.

The rooms in this hotel are underground, which was not mentioned anywhere in the hotel description or on any sites. Please avoid if you are claustrophobic or have problem with entirely enclosed spaces.

Amazing staff very friendly and professional kind and courteous : can’t say enough good things about the staff

More fruit at the breakfast

Rooftop bar

Very dirty room with dirty bed sheets, cockroaches everywhere, bathroom looks like never was cleaned for years ago, towels look like was used for tousand years, very strong sewer canal smell. Bad experience. Never go back again.

All the staff were very friendly ,front desk staff,resturant staff and the people who cleaned out our rooms.Couldnt fault anything and very good value for what we payed for .I would stay there again.

Have nothing to complain about.

Good thing is beachfront

I noticed an unpleasant odor and unhygienic conditions in the LG areas, and I also found several cockroaches inside my room. I would appreciate it if this issue could be addressed promptly

Do not recommend

The room full of mould, mildew and dust. the smell was horrendous

Location and price. Good restaurant upstairs and massage down stairs. Beach at the door.

Was a bit old inside but OK for the price

Rooftop pool overlooking the beach is nice but shallow. You have to swim in front of everyone in the restaurant/nightclub so there's no privacy.

Staff try hard to keep clean but the bathrooms are revolting - there's a combined shower/toilet which smells like people urinate in the shower area. The bathroom was very grimy - it had been cleaned but there's a huge build-up of grime and rust in the corners. Hated using it. Remember to ask for a room with a window - the cheaper rooms ones downstairs don't have any. They offer a day rate for late flights but wasn't mentioned on the website. Very expensive for what you get.

The staff were very helpful. The location is excellent.

The two original rooms were inadequate. One was smelly and the air conditioning was not working properly- it turned off every half hour. The bathrooms were poor. We asked to move rooms and the staff accommodated us promptly. We advise checking the rooms prior to moving in as they vary.

Close to everything.

The bathroom was shocking. Open pipes that heat when attempting to have a shower (our shower head didn’t work so had to clean ourselves under the shower tap). My daughter burned her arm on metal piping leaving large welts and blisters. The bathroom was barely usable.

The aircon worked. Everything was okay, bit no wow factor!

Staff were not rude but just indifferent. Reported that electrical plugs were not working and it was taken as just that...no response.

location was great

cleanliness of the room can be improved. cutlerie missing knife! breakfast spread wasn't hot except for omelette.

Nice hotel, overlooking Kuta beach. Room was nice, clean, big comfy bed. Excellent location.

Checked in and went for a shower on 4th floor as room wasn't ready. There was leftover filter coffee from breakfast, so took a cup to get some coffee. A staff member took it off me and told me I had to pay. Thought it was a little rude, especially as the coffee was being discarded!Wasn't allowed to take pool towel to the beach. Explained it was my last day and didn't want to travel 20 hours with a wet towel in my luggage. Got told it was company policy and towels not allowed at the beach!?