Dekuta Hotel

location

every day hammering all day ...breaky could only order one thing....some days some on menu not available...only 6 things to choose from....

Location is excellent, staff are helpful, very close to the mall, beach, and markets.

the only advantages of this hotel are:• location: there are many restaurants nearby, a convenience store, small shops, a big mall just in 3 minutes of walk, and the beach is just in 5 minutes of walk• the swimming pool was neat and clean• you can call a massage therapist to your room, and it's not overpriced• the linen and towels seemed clean

unfortunately, the hotel was presented better in the Booking.com than it is in reality. I'm not picky, that's why when I came to check in and got the room, I decided to stay.• the room: the facilities are very old, especially the bathroom which is dirty as well. the balcony door is quite old and doesn't lock properly, that's why you hear all the noises at any time of the day and night, and don't obviously feel safe. the door locker also absents. the price for the room is pretty high for what you got. • the swimming pool: even tho it's clean, the entrance isn't convenient. there's a gap between the ground and the pool ledge, that's why you can easily slip and get traumatized. it happened to me and I hit my toe.• cleaning: there are so many insects in the room, the floor isn't clean, the towels weren't change even tho I placed them on the place the hotel pointed to place if I want the towels to be changed. the bathroom cleanliness is very poor.• SAFETY: on the 3rd day of staying in Dekuta I came back to my room in the evening and found a waste plastic bag in the wardrobe. there was not only the waste from my room, but also the empty beer bottles which I didn't even use. why was it in my room? I have no idea honestly. when I complained in the reception, they just say "sorry miss", but didn't take the waste out. I heard the loud screams under my balcony and felt extremely unsafe. especially you can imagine the feeling with barely being able to lock main and balcony doors. I decided to change the hotel immediately. I paid for 4 nights, but stayed only for 2. wouldn't recommend this hotel tbh. maybe before it was better, but the rooms need to be renewed, and the safety and security, as well as training of the staff, to be improved.

Location was good, near to the beach

Washroom was in a very bad condition

Pretty good location and close to beach and shopping

The room we stayed in was dirty!! Lots of sticky finger prints on the windows. The bathroom was filthy with lots of black grout and hairs in the shower and bathroom floor. The air con was atrocious with black dust on all the vents. The sheets and pillows were clean thank goodness. Overall very disappointed with this hotel. The breakfast was a good selection of hot and cold food and the staff were fantastic. I would not recommend this hotel and was so glad I only booked 1 night. Phew!! I told the manager about our room being dirty and all he could say was I’ll let my manager know!! Not even a discount for a filthy stay. So scroll on and find another hotel as this one was given 4.7. I’d give it a 2.3.

Right in the heart of Kuta located on poppies 2, this place is the perfect spot to stay! The rooms are beautiful,clean, and comfortable. We stayed on the lowest level which was just steps from the pool and restaurant

No comment!

Location , staff and food

Maybe some bathrooms need renovation

We liked the staff, breakfast and location ??

The wifi was terrible and basically non-existent through out our one-week stay stay… also there would sometimes be a strong smell of urine coming from somewhere.

Location , value for money, friendly staff

No issues

Very good location. Close to shops, restaurants and Kuta beach.

Good value for the money. Very friendly and relaxing environment. Perhaps rooms need some return, but overall a good experience

Close to shops and beach, staff

Bathroom needs upgrade, shower took forever to even get warm.

Proximity to the beach, the pool area, the staff,

The pool was nice. The staff were excellent. The location is close to beach and all the shopping and restaurants.

The toilet seat did not fit and the bathroom could have had a major clean. The towels were in need of replacing they were off colour and very thin.

Great location, lovely pool, amazing room service

Bathroom needs a better clean

The staff was very nice and helpful. Location very good. The breakfast good and a overall good restaurant.

The hotel was or at least our bathroom was a little bit run down.

The location to close beach and shops and the room is good value for money. The room was clean and comfortable. We only stayed one night as we were flying out the next day. The staff were nice and helpful and we appreciated they let us check in a little late due to our flight and had cars to take us to the airport.

The location is perfect, close to the airport and walking distance to the beach and all facilities in Kuta. The staff is super nice and the rooms were so confortable.

Very convenient location close to shopping and many amazing food spots staff were friendly and very helpful.

Excellent location everything was walking distance Great buffet breakfast varied and plentiful. Staff were very friendly and let us check in early we were very grateful for that. Spacious room comfortable bed and a hot shower

No hand towels provided

We were only there for 1 night, but the location was very handy for the beach, shopping and restaurants. The hotel had a clean, comfortable room and bed. breakfast was good value with a reasonable choice of dishes available.

Our room had no view at all. in fact the balcony looked out onto the side of the building at right angles to our's. We were only at the hotel for 14 hours, so it wasn't a big deal, but something to be aware of.