Grand Kesambi Resort and Villas Bali

Very good coffe and frenchfries

No bin in the bathroom but hair in the shower not mine; loud from the mainroad, doors and window did not close propper; no umbreller it is raining season!; no door for the shower; no tel in the room to contact the lobby for an umbrella . . .

We had the villa - 1 bedroom with private pool. Was amazing. Pool and villa spotlessly clean.We did not have transport so not sure how far to restaurants or coffee shops. Bed super comfortable

Nothing to complain about

Clean and property was rather spacious with a restaurant and spa on site

Management and advertising. The websites (Expedia, Booking and their own website) advertised the family pool villa as having 3 beds: 2 Queen and a sofa bed. There is no sofa bed. And when we arrived they attempted to charge us for the third bed (even though we had that in our villa already). They then held my passport while trying to resolve the issue. Their behavior was inappropriate and possibly illegal. They held my passport when you had no right to in an effort to extort more money from me for a bed that I already paid for. They then repeatedly called the room during late hours asking us to visit the front desk to pay for the extra bed. While the property is nice and the location is decent, the hotel falsely advertises its beds and the hotel staff behavior regarding my passport and the extra bed was wildly inappropriate and misguided.

Room was very spacious and outdoor area and pool area was very nice and more than worth the price. Staff was very friendly.

Included breakfast was not up to my expectations. Bathroom water flow pressure was very low it’s frustrating.

EXCELLENT CUSTOMER SERVICE & CONTINUOUS KINDNESS from All STAFF & Management.High Recommendation's to the following Staff who went ABOVE and BEYOND to cater for my Families Needs & Made our Holiday Most Enjoyable!!!HIGH RECOMMENDATION'S FOR:* General Manager: YUDI (5*)* Reception Staff: LIA, LUSI, RONALD & ARIS (5*)(VERY VALUABLE ASSET'S TO THE BUSINESS.)They are on the Front Line of Welcoming All Guests, Dealing with Requests, Complaints & Compliments as well as being flexible in helping wherever help is needed around the Premise.* Restaurant: Chefs: MADE & NATA (5*)* Waitress: SANTI (5*)* House Keeping: BUDANA (5*)* Pool Maintenance: GAMA (5*)THANK-YOU to each and everyone of you PERSONALLYWe will Cherish and Always be GRATEFUL for the Friendship's we have Forged and will tell Family & Friends for years to come. GOD BLESS YOU ALL? From MR LOUIS HLA & FAMILY (Perth, Western Australia ?)

Maintenance Requirements:* Water Pressure: Very weak or just Trickling Water from All Shower's and Taps (Randomly)* No Hot Water- Thank goodness the weather is Hot & HumidVilla was Missing:* Washing Machine* Dryer* Towel Rack* Kitchenette Dishes: Pots, Cooking Utensils( As stated on the website these items were included with the price of the X2 Bedroom Villa with Private Pool)

Fairly private, nice common pool, large rooms.

Room and location

Reception need more hospitality

Don't go to the house with bad attitude and moldy house. Don't be deceived like me again.

The service of this hotel is very poor. When you enter the hotel, you will deduct money for no reason. There is a fine of 10 million yuan for smoking. Obviously, there is no smoking. Except for this matter, the waiter who tidying up the room will steal your things. My camera ccd is missing. Where is that motorcycle is 90,000 yuan. There is no motorcycle outside, which charges 10 million or no oil. There is also a lot of English that can't be understood in the front desk. Communication is simply a problem. Even if the front desk has a bad attitude, it will roll its eyes. The location of the room is not easy to get close to the road. It's very noisy. The toilet smells like a toilet. It smells like shit. The bath towels in the hotel are moldy, the floor is also sticky, and there is very dirty dirt on the sheets. The scariest thing is that the pillows are moldy. In short, it gives me the feeling that I live on the street and don't want to live here. Don't go to the house with bad attitude and moldy house. Don't be deceived like me again.

The bed is comfortable.

There’s white particles in the water boiler even after afew times we cleaned it, it make the water cloudy. Also a mouse entered our villa and messed up the rubbish.

location is ok, close to Seminyak.

where do I start.. upon arriving we were greeted by dead bird in the pool, dirty window/sliding glass door, old furniture, NEVER WORKS TOILET and the water is very temperamental and smelly. We stayed for 30 days, we had raised all these concerns to the management/staff no one even tries to resolved this. unprofessional staff. please avoid this place it’s not worth the money you paying there’s plenty places that are better.

The staff were amazing and the villa, breakfast, main pool area and the spa were great

Nothing, loved it all

beautiful warm pool, quiet location, easy access, beautiful staff, good AC,

nothing at all

first they put me in the room 107, the ac wasn’t working, the phone line was off as well, the cleanliness of the room 107 little bit better than the final room that I stay. it’s very dirty, has spider web, the wastafel leaking, the wardrobe smell bad, the linen even worse so they changed the linen. no towels until I complain and asking for it. no hairdryer until the next day I ask for it. no cattle to make hot water. the floor is dirty and old

It's just outside seminyak, which is nice due to traffic. Spacey appartment/hotel room. Friendly staff, nice view on the pool from the restaurant.

I found it a bit untidy, not so clean.

The Staff at the Restaurant were absolutely amazing.

The Showerhead that didn't work.The Spray Leak outside Bathroom door, dripping manky water onto the only place to walk in and out of Villa (so spraying on me as I walked in and out) - also causing a Black slimey, slippery Paver...I complained on 3rd Day - NOTHING was ever done.

It was a nice big room, like a studio apartment.

Traffic is quite noisy but bearable

very spacious room, wonderful pool, very private

a little bit moldy

i woul never stay here again

i booked this place for the pool for my kid and we could never use it! always green and close! they said under maintenance and that was almost one week! breakfast not good!

the staff were friendly and food was reasonably priced

the bedroom / bathroom were really dirty and crumby. The shower sprayed everywhere and the tiles were mouldy / dirty. the room smelt stale and the air conditioning was poor - our room was so hot. the swimming pool must have been really dirty as it turned my white bikini green?!?!

Bad experience. Stayed in September 2022

The images are deceptive and the property is not the money it charges.Also, its pretty far from the main city. We had booked initially for 2 days but then checked out in 1 day.