Pesona Beach Resort & Spa

It was clean, comfortable and over all an amazing experience.

Huge should out to Ari for making our stay incredible!The rooms are spacious and the food at the restaurant is delicious. Breakfast has a few options which are all tasty. The Azure Spa onsite was wonderful. I had a massage and hair treatment. I loved how close Pesona is to the main pier where our ferry came in. It was just a few minutes walk.

I loved it all - would definitely stay here again!

The spa had great staff and my massage and foot treatment was excellent.

Not a Resort Experience at AllThis place should not be called a resort. It’s more like a spot for young people who just want to party and don’t care how the place looks or smells.The rooms smelled like mold, with black residue in the bathroom and sour, musty towels. The walls are paper thin, so you can hear everything from the next room, the bars blasting music until 3 a.m., and then roosters and prayer calls early in the morning.Breakfast was also disappointing. There were very few choices, and we had to wait 55 minutes for toast and eggs. When they finally arrived, the server was rude and unpleasant, which made the experience even worse.Overall, I would never stay here again or recommend it to anyone. If you want a real resort experience, stay at Cocana Resort instead — that’s a true resort.

Great location if you want to party, close to the pier also which is ideal when arriving and leaving. Friendly staff and great food

Helpful friendly staff. Allowed us to stay an extra night with short notice. Easy to deal with. Brilliant location. Good breakfast. Nice bedroom. Got a free massage! Staff organised our snorkelindg tour! Would 100% return.

Great location near shops, restaurants, bars, clubs, and the pier from the ferry is about a 5 minute walk. Staff super friendly, great pool in the back, great spa, cute cats all around, very good breakfast, restaurant and bar in front was good too.

You can’t swim in front of the property because of the coral so you have to walk down the street.The pool in the front was for scuba diving lessons so you couldn’t really use it, but that was fine because the pool in the back was awesome and they even had floats and would bring drinks to you at that pool or meals from the restaurant.There is a bar next door that kept my friend up all night from the music. They did warn us when we checked in about the noise and offered us a free massage each which was nice. Gili T is a small island with lots of partying so that might be the same for all hotels I’m not quite sure.

We were met with a welcoming drink, a great three bed room with nice beds and pillows. We got a complimentary massage with our stay that was amazing - one of the best massage place in Gili - so you must try. Amazing location on the main road next to the see, although a little noisy. The had a jungle party next door so loud music but they provided earplugs. You can rent bikes outside and please try out the indian place - one of the best food during our trip. Breakfast was also very good.A great value for money - would stay there again.

Noisy, but they proved earplugs and I don´t think the jungle party is every night.

Location closer to the beach and the harbor, friendly staff

The towels had a bad smell and during the nights the music from the closest bar is very loud

Location

Very noisy, curtains dont block lights so when the sun is out you wake up, got charged 5 dollars for a glass jar that contained earplugs which doesn’t cost 0.25 cents

The staff were incredible. It was close to everything. The rooms and bathroom were a great size. The spa was lovely.

It was incredibly loud at night (walls shaking from night club next door). We did get moved to another room which was a bit better. In both rooms and each day the towels smelt really bad.

Near to the harbour and market too.the reception person were very helpful

The restaurant manager was not good he denied us the floating breakfast even after receiving confirmation from the management by giving false reasons

Good facilities, very nice food, located next to the harbour so easy access with luggage from the port

Located next to Jungle club. Music blasting until 3am every night, room vibrates, donkey carriages go past at all hours and had some American girls screaming around the pool at 5am

Great place with probably the best location on the island. Only steps away from everything you need for your holidays. Very good breakfast included with your booking and it goes from early in the morning all the way until 3:00 pm… what??? The stuff is always friendly and helpful. They have no problem with checking you in 2 or 3 hours before checking times if the rooms are ready. Highly recommended and for what you get, believe it, you can’t beat their price.Thanks to the manager Karla always trying to help & to make changes if u need to. I’ve been here a few times and always talked to her about anything I needed and everything was solved without any inconvenience.

It’s a good location for getting from the port if you want to walk and have luggage. Room was comfortable and slept 3 with a balcony. Breakfast was decent. Staff friendly. Beach across the road. Good base for those who want to dive as there is a dive school based at the Hotel. Hired bikes and discovered sunset beach which was beautiful and much quieter.

So they give you ear plugs when you arrive and you will need them ! It’s very loud from the noise of the bars till about 1am. But there are a lot of bars to choose from and it is definitely lively on this side of the island.

The breakfast was extraordinary. Lots of great dishes to choose from, all filling and included fruit and an amazing cappuccino or latte, with non-dairy milk options, hot or iced. The staff was plentiful and always extremely friendly. The place was bohemian chick, loved the vibe and location. A club next door had a late night but they more than compensated for the noise that night. I asked for a quieter room and had no problem falling asee

Proximity to the centre

We had some issues with the noise in the room, they changed it the following day however they asked us to wear ear plugs before giving a different room. We didn't see any disclosure message around the noise when we booked it. They offered us a message for the inconvenience which was fantastic, but then the coffee machine the following day was not working, internet and tv were not working. It wasn't the experience we expected on our holidays.

Fantastic location just a few minutes walk from the harbour. 6 choices for breakfast were included in our stay and breakfast was on point! The staff were all so kind, helped with everything we needed, including a little first aid treatment when we first got there as I had a fall on the boat over from Bali. Met the manager on the last day of our stay, a fellow Canadian ❤️ Honestly wish we had booked a longer stay at Pesona and on Gili! Until next time!!

Lovely staff. Hotel is in good location right near port. Poor weather so didn’t get to use the facilities much, but pool seems to be taken up by diving group most days, so you can’t really use it

Rooms, location, service and food

Amazing experience the staff were very friendly. Breakfast was great. Ideal location by boat harbour. We loved our stay and also had a great experience at the spa.