Good Heart Resort

Great staff, warm welcome and good food.

Breakfast ok.

The mosque nearby. They ar calling to the prayer 5 times per day 20 minutes each ,very loudly. Starting at 4 ,45 AM .

It was in a great location, close enough to the town centre, but far away enough from the disturbance over night

There wasnt a common hang out area, only the restaurant

Great location. On the main road and walking distance to the party scene but not so close that its loud. Right on the beach. staff were friendly and helpful. Aircon works well , bed was comfortable.

Mosque is very loud and wakes you up at 4am every morning (not the hotels fault). When you walk to your room you walk past the kitchen and it is really disgusting. breakfast was very average.

has potential to be much better, maybe it once was.

Facilities not maintained: old pillows and stained sheets! Gross but true! TV bill not paid so no entertainment. Bar fridge louder than traffic. Bathroom door does not close and with massive holes in ceiling you can hear all your neighbours at all hours - sex or singing in the shower becomes a group experience. All the staff are very young, untrained and unsupervised. No generator so when power goes everything is out.

The hotel is located next to the beach where you can snorkel and there are many restaurant next door. The staff was very friendly. The room was cleaned daily.

The chef doesnt seem to know the menu, everyday it was a bit different and some pieces were missing. The room was very dark.

The staff were friendly, the room was a good size and the bed was comfy. It was in a good location, one end of the strip so quiet but close to everything.

The towl were dirty when I arrived and everything is quite laid back, island life. The main thing that annoyed me was I left my sunglasses behind, I relased on the crossing back and contacted them straight away to say where they were and would they send them back to me, i would pay the postage. They didn't reply. Booking.com said they would get involved and failed. I sent a friend who had stayed behind in the next day and they told them nothing had been found. They had been left on the side table in the room. The TV didn't work, Internet was patchy and rhe power kept cutting off but your on an island so it's be expected.

Early check-in and the bed was comfortable. The young staff were friendly.

Unhygienic food prep area, dirty towels, dirty pool, power kept going off (and stayed off throughout the night 10pm-07am. No AC as a result), no windows to open for air flow when power out resulting in a hot stuffy room--couldn't open door without a lack of security and/or letting in all the mosquitoes. Photos make the hotel look nicer than it actually is.

Pretty good location and nice staff

- an old, dirty pool that looks damaged - no air circulation in the room so the smell is very bad, and the same in the bathroom - dirty towels It's totally overpriced.

The Location is quite good. The rooms are big and comfortable. Very safe!

Some light fixures were out of sockets, Personal safe did not work.

the location is the best part of this venue, it is on the north end of the main strip and across the road from the beach / sea

the room was not cleaned in the four days I stayed here. the bathroom floor mat had holes, the general decoration of the room and bathroom is poor. the bathroom ceiling leaks when it rains. there was tea facilities but no kettle and the fridge didnt work. there was also no hot water but I am now not sure if this is standard for the island

great location very clean and comfortable

The guys looked after me, they speak English really well. They organised bike and boats.

location amazing and close to a lot of nice places. the best part was being to walk out of hotel and go snorkelling with turtles

on first night a staff member or person walked into room without knocking while we were sat in the room which was weird and we thought nothing of it. every other night we locked the door while we were in the room and every night someone tried to enter our room without knocking clearly trying to steal our stuff every night we would look out window to see someone run off after they tried to come in. MAKE SURE YOU LOCK THE DOOR

- Nice and spacious rooms- Beachfront:)

- Pool more or less unuseable, located almost on the road and very small- Not sufficient common areas for chilling

The centre of Gili T was within walking distance

The terrace set on the private balcony was pover and the garden you overlooked was very messy. Swimming pool in front of the road did not invite to go swimming

Amazing staff, room was nice and clean. Comfy bed, nice restaurant and pool. hot showers. location is central. Overall a very nice experience.

wifi didnt work at first, but the staff fixed the problem. occasional power outages (20-30 min) but this is common on the island and not hotels fault.

The employees really made the time fun, they were always willing to help us out and were just overall fun and kind people. Special thanks to Sanur and Yuza, Amin, Wawan, Dedy, Andre, and Nana :) The hotel offers nice affordable food, live music sometimes, snorkeling trips, etc. The rooms were clean and nice, the location could not be better.

The room was a bit hot at night and the lighting in the room was bad. Hot water ran out fast but this was not really an issue as it is common and it is warm outside.

The rooms were very big and nice. The location was close to the harbour and to a very nice turtle beach

One of the nights a group of drunk men were keeping us up for 3 hours from 1 am to 4 am screaming, singing and yelling. They were also knocking on the wall, and we felt very uncomfortable, as we are two women travelling alone. The hotel says it has 24-hour security guard, but even after we contacted the hotel, no one did anything about it.

Staff very friendly. They do not speak a lot of English but at the end you understand. The toilet wasnt properly clean but we inform them and they clean it immediately.

Toilet wasnt clean