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About
Let the good times roll in beautiful Port Douglas when you stay at Mantra Heritage. Located right in the center of this resort town, boutique dining and shopping locations are right on your doorstep with the beach just 656 ft away! If you’re visiting us looking to explore the Great Barrier Reef or Daintree Rainforest, let our reception team help book your day trips. When it comes to settling in at the end of your big day out, sink into a comfortable slumber in our rooms and apartments. If you need a break from the action, head down to our saltwater lagoon pool and spas to relax. At the end of your day unwinding, choose between fine dining in town or an Aussie BBQ by the pool using our onsite facilities. There truly is something for every traveler at Mantra Heritage Port Douglas!
248 Reviews
- Cleanliness
- 8.6
- Staff
- 9.1
- Location
- 9.6
What Guests Say
- “Great location for what I needed and walking distance to breakfast and dinner spots. Room was spacious and clean, comfy bed and friendly…”
- “Great for what we needed - clean, comfortable, modern. There were some blinds missing in one of the bedrooms (and a temporary cardboard…”
Top Amenities
- Swimming Pool
- Free Internet Access
- Free Parking
- Spa
- Hot tub/Whirlpool
- Airport Shuttle
- Kitchen/Kitchenette
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Two-Bedroom Dual Key Suite
- Additional bathroom
- Additional toilet
- Air conditioning
- Alarm clock
1/4Two-Bedroom Dual Key Swim Out
- Additional bathroom
- Additional toilet
- Air conditioning
- Alarm clock
1/42 Bedroom Apartment
- Air conditioning
- Balcony
- Bath or Shower
- Closet
1/31 Bedroom Suite
- Additional bathroom
- Additional toilet
- Air conditioning
- Alarm clock
1/42 Bedroom Suite Dual Key Swim Out
- Additional bathroom
- Air conditioning
- Alarm clock
- Balcony
1/31 Bedroom Suite Swim Out
- Air conditioning
- Alarm clock
- Baby Cot
- Balcony
1/42-Bedroom Apartment with Dual Key
- Air conditioning
- Balcony
- Bath or Shower
- Closet
1/4One-Bedroom Suite
- Air conditioning
- Alarm clock
- Balcony
- Bath or Shower
1/4Hotel Room
- Air conditioning
- Alarm clock
- Baby Cot
- Balcony
1/4One-Bedroom Swim Out
- Air conditioning
- Alarm clock
- Balcony
- Bath or Shower
1/4Two-Bedroom Suite
- Additional bathroom
- Additional toilet
- Air conditioning
- Alarm clock
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What Guests Loved
Based on 248 reviews
Pros +
- Great location for what I needed and walking distance to breakfast and dinner spots. Room was spacious and clean, comfy bed and friendly staff. Parking was easy and looked to have great pool facilities - that I hope to use next time!
- Great for what we needed - clean, comfortable, modern. There were some blinds missing in one of the bedrooms (and a temporary cardboard blind in place) - that was the only negative and I’m sure will be sorted soon. Location is excellent, very central and we were able to park onsite.
- The elevator was a bit old a noisy. The 4th floor had very musty wet smell
Cons -
- Not a huge negative but I was travelling for work and did not have a desk in the room to work in the evenings
- Ventilation - the bathroom doesn't have much ventilation and the windows are broken so can't really open them to air out the bathroom. The building is a bit older but otherwise great.
- Parents not looking after their children in the pool area... not sure what you can do about that...
Great location for what I needed and walking distance to breakfast and dinner spots. Room was spacious and clean, comfy bed and friendly staff. Parking was easy and looked to have great pool facilities - that I hope to use next time!
Not a huge negative but I was travelling for work and did not have a desk in the room to work in the evenings
Great for what we needed - clean, comfortable, modern. There were some blinds missing in one of the bedrooms (and a temporary cardboard blind in place) - that was the only negative and I’m sure will be sorted soon. Location is excellent, very central and we were able to park onsite.
The elevator was a bit old a noisy. The 4th floor had very musty wet smell
Location was very good - easy to walk everywhere and right next to coles. Late check in was easy and they have non-allocated parking for guests which was great. (Hiring a car was cheaper than getting an uber or shuttle to and from the airport)Room was great - aircon worked well - good water pressure - Bodywash, Shampoo and Conditioner provided. Bring own toothpaste haha. Beds were comfy - we even slept on the pull out to watch movies.
Ventilation - the bathroom doesn't have much ventilation and the windows are broken so can't really open them to air out the bathroom. The building is a bit older but otherwise great.
Room 1213 was amazing. We will book that one again for sure.
Parents not looking after their children in the pool area... not sure what you can do about that...
Central. Easy walk to restaurants, coffee shops and main shopping centre. Incredibly friendly, helpful staff. Beautiful pools and setting. Very comfortable bed. Reasonable rates.
Luv the location short walk to shops and restaurants. We also like to have a bbq in the gazebo located in the pool area very clean and well kept
Location Swim up room Quietness secluded
Gardening
The check in it was easy, we arrived just right before after hours and the reception desk was still open. The staff was very friendly and they know what they are doing. The place was good and the 2 swimming pool were amazing for the weather.
Fantastic location. Well appointed room. Lovely pool. Clean
No reception staff after 6pm and front door locked so side entrances at first difficult to find int he dark on return from eating out . Had to drag suitcase myself up some stairs as upper level room . Lift did not go up to top floor. Could not find anyone to assist.
Location was perfect and close to town and restaurants
Airconditioning in the room didn't cool down the room properly.
The property was in an amazing location walking distance to everything, all the restaurants, 4 mile beach, the marina and the markets. The pools were very clean and the bbq area was great for dinner with the kids.
There was really nothing we didn't like.
Central location made it so simple to get around Port Douglas. Great pools for the kids, and spacious 2 bedroom apartment with plenty of room for us all.Clean, well appointed rooms and super friendly and helpful staff.
Location was great view was terrible
Didn't like the view and was noisy
Direct access to the pool was amazing and my girls would be there 24/7 if they could. Room was super comfortable and the location was fantastic. Next door to supermarket and many restaurants, bars and shops. Also next to the marina and the Sunday markets. It was great to have underground parking as well. Just perfect!
Location was fantastic
Stairs up to reception and around the property. No accessible area
rooms are very spacious and design is spot on to location. location is very convenient close to everything.
Located right in the heart of Port Douglas, large pool and jacuzzi
Fire alarm went off at 2 am in the middle of the night
Location was great, room was clean
The room I had had a constant rattling noise, probably from the air vent (I tried turning off both the fan and air con and it didn’t change). So I struggled to sleep through all the rattling
Clean, great location , lovely pool
Lots of stairs
Amenities & Policies
Amenities
Swimming & Soaking
- Swimming Pool
- Hot tub/Whirlpool
- Indoor pool
- Outdoor pool
Fitness & Spa
- Spa
Food & Drinks
- Kitchen/Kitchenette
- Shared kitchen
Media & Technology
- Free Internet Access
Transportation
- Free Parking
- Airport Shuttle
Health & Safety
- Health Services
- Hygiene certification
- Professional cleaning services
Kid Friendly
- Family Friendly
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 2:00 PM |
|---|---|
| Check-out | Before 10:00 AM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 0 to 2 can stay with cot, subject to additional charges. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Please note that your payments will be processed by the Mantra Group/SAMARAD; this will appear on your bank statement as Peppers/Mantra/BFree Surfers Paradise. Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in. Please note that rooms are serviced once a week. Please note that this property requires a refundable AUD200 credit card pre-authorisation or cash deposit upon check in to cover any additional expense charges. When booking for 3 or more rooms, different policies and procedures apply. For more information, please contact the property using the contact details found on the booking form.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of AUD 200.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 7 days of checkout via credit card, subject to an inspection of the property.
Location
16 Warner Street, Port Douglas
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