The Oberoi, Mauritius

Quiet, beautiful and staff was exceptional! The management from the reception to the mangers in the restaurants were very accommodating due to my limited food requirements.

I would have liked to see an ala cart menu in the main dining room, however the management made it work!!

One of the best stay we’ve ever had with my husband and our little one. The venue is just outstanding, you feel y’re in a jungle while having the beautiful shoreline. The staff was so friendly and satisfying all our needs which were not easy to since we had our 10months daughter with us. We will definitely come back here !

Nothing, the stay was just perfect !

It’s beautiful! Couldn’t have asked for more in terms of the view. Shoutout to Prashant the F&B manager - brilliant service! Natasha who turned around the concierge experience and Dinesh from housekeeping who locked my locker which I had left open!

Concierge recommendations can be better!

The hotel is large and clean, ideal for those looking to spend their vacation in a more isolated and private setting. The staff is very attentive and willing to fulfill any request at any time, which we truly appreciated.

However, we found the overall layout of the property to be uncomfortable and not very thoughtfully designed. The atmosphere felt rather dull and lonely. There are two swimming pools, but the surrounding area lacks comfort, and ducks frequently swim in the water, which was unexpected.The breakfast area felt overly formal, with staff being a bit too intrusive — it was hard to relax while feeling constantly watched. Meals were served à la carte, which wasn’t very convenient for us. We missed a sense of ease and relaxation throughout our stay.There seemed to be an excessive number of staff members, often engaged in meetings and internal discussions, which gave the impression that guests were secondary to their busy work environment.The location of the hotel is not very favorable — there’s nowhere to go nearby, and the beach is quite uncomfortable for swimming. The view overlooks a city port with large cargo ships, which was not shown in the hotel’s photos and came as a disappointment.One of the most frustrating experiences was during check-in, when we were asked to pay a very large deposit of 70,000 rupees. After negotiation, it was reduced to 25,000. Upon check-out, we were told the remaining balance would be refunded within a week, but the hotel did not respond to our inquiries for a month. The refund was finally processed after 1.5 months, and only after contacting Booking.com support.Unfortunately, these issues significantly affected our overall impression of the stay.

Breakfast was great. Dinner was delicious. And room were clean and beautiful

Friendly team .. great food and atmosphere

from the first moment staff catered to our needs. we had early check in and late check out! activities with snorkeling and glass bottom were great. we wish we stayed more so we would participated in painting pottery classes and stargazing etc. the room with the private pool was beautiful with nice private garden. it felt we were in heaven! the hotel had nice old statues from volcanic Rock from ancient civilization which makes it special. every view is carefully thought and every place is nicely decorated with taste.. it is worth it to stay in this hotel. is like being transported in another world... hotel is very romantic for couples and people who want to stay in tranquille environment to relax. we appreciated the absence of loud music in the bars and in the beach.

you guys made me an unforgetable birthday and this is emma btw i love the activities and the staff is wonderfull.

sometimes i found ants in my room but its ok.

Oberoi was stunning! Food was the best we had whilst in Mauritius. The service was incredibly....the house keepers were so attentive and offered me a maternity pillow and added nice touches to our babymoon. The rooms are super comfortable and luxurious. We had left another hotel in Mauritius due to it not being a good enough 5* and we are so glad we picked the Oberoi as it really is beautiful and just so relaxing.

only down side would be that the swimming pool wasn't right by the beach. Also, there were a lot of bird feathers in the swimming pool which made the pool due to the birds swimming lots in the pool. Wasn't a major issue but just an observation for improvement.

Absolutely everything about the Oberoi was the best of any hotel I’ve ever stayed at. Every single staff member was so friendly, professional, and helpful. The room was insanely nice, with so many cool features and luxuries. Nicest resort gym I’ve ever seen, great beaches and pools, incredible food. Really hope I can make it back!

I got nothing

The food was mostly excellent, with the reef fish, malai kebab, roasted chicken, and dal makhani standing out as truly delicious dishes. The hotel staff, especially Natacha, were incredibly courteous and friendly, making the experience feel warm and welcoming. The F&B staff were also very professional, ensuring a great dining experience. The grounds of the hotel are absolutely stunning, beautifully maintained, and add to the charm of the property. The checkout process was smooth, and the front office staff member in the white shirt was the most professional of them all—unfortunately, I didn’t catch his name, but his efficiency and service were outstanding.

The thali was disappointing this time, especially compared to last year. While it looked stunning, the chicken and lamb dishes were bland and watery, lacking flavor, and the rest of the dishes on the thali didn’t fare much better. The check-in process remains an issue—once again, it was not up to standard, and I strongly feel that the check-in staff need better training to be more proactive and attentive. Given the level of service expected at a property like this, it’s an area that should be improved.

Exceptional staff and service- all facilities too. Made our stay so easy

Not really a swim out beach

The pool was very nice. Also, New Year s eve dinner was exceptional. The gardens were really nice

Some people of the staff were very friendly but not in a good way. We felt like they were asking for tips. Also, at one point, we asked for french fries and they gave us a cold plate of fries, some of them already dipped in ketchup, and a jar af ketchup that was almost empty. It was clear that they gave us leftovers. Plus, the breakfast is quite poor.

We are incredibly pleased with our stay at the oberoi hotels. Amazing service from the staff all the way from the reception, housekeeping, restaurant and the management. The staff has a can-do attitude, they will do their best to be flexible and accomodate our request. A big shout-out to the chef, Deepak Kumar for the delicious food; we really enjoyed the food and the overall service and hospitality. Highly recommended, Thank you ?

The property is well planned and very well maintained.

I didn’t like the beach area as the were too many stone in the ocean

Simply magical. The property/facilities (water activities, spa), staff, and food/drink options were all world-class from the moment we arrived through check out.

Location and spaciousness were excellent. Lighting around the complex at night worked really well.We really looked forward to and enjoyed the breakfasts which were buffet/ service for mains. Staff were attentive and helpful. The main restaurant and bar were excellent; the curry we had there was memorable.Room was spacious and had all of the appropriate amenities.

Food 'On the Rocks' restaurant was disappointing; the main restaurant was better. Also, we had a Pinot (at 3,600 MR) there that was served very warm which was unacceptable and virtually undrinkable); Fedback to the manager but no compensation was offered. Resort could benefit from a good sommelier.The room had an ocean view but lacked some degree of privacy as other residents wander across the front lawn in front of us. The gym is a small compared to other resorts we've stayed.

It is a beautiful, luxurious, well-maintained resort. The staff was so wonderfully friendly and attentive to our every need. They learn your name after the first meeting. In particular Shaan truly tried to make us feel special. He arranged dinner reservations, drinks, explained things and always asked if he could help us in any way. He was always present with a smile and good conversation as with all the staff. Checking in was seamless. We were greeted warmly with a drink and taken to our room where everything was explained to us. The food was exceptional. Especially at the On the Rocks restaurant. We came to celebrate our anniversary and, truly, they made it so special! From the bottle of champagne and snacks on our arrival to a handwritten anniversary card, a special anniversary cake which we enjoyed for a few nights to a rose petal bubble bath. Another great touch was the small tray with a washcloth and spray water bottle and glasses of water as you are on a lounge chair at the pool or the beach

The prices of some of the menu items were high And that we had to leave

Room was nice, spacious. Breakfast was very nice and service was good, staff very welcoming and friendly. Lunch at On the Rocks restaurant was amazing. Nice food with an amazing View. Gym staff very friendly. Housekeeping staff also very welcoming.

Room is nice but needs to be renevated. In room swimming pool needs More up-keep and cleaning.

The ambience. The staff. The proximity to the water.

The food could have been better in terms of choice.