Calico Court Motel

I couldn¿t get in contact with them

Stayed a few times always clean ,good beds .

The garage for the car was difficult to get in .

Was as advertised and great location before an early morning flight.

Bathroom looked like it had been done up, but cleaning not so good, with hair on floor. Shower was very poor water pressure, unable to wash hair using it.

Water was very close , lots of places to get food close by

Shower was terrible Rooms need new fridges

We like this Motel and always stay here we do a lot of traveling to hospitals at the Gold Coast and tweed a lot of overnight stays and weekly stays where not rich poshy people so this motel suits us fine and can’t wait to go back there in march

Could have bigger fridges, update there curtains and bed covers

Great value for money. Staff were spot on, very friendly, can’t fault Daniel!

Rooms could do with modernisation

Pleasant stay, pool area was nice to have a drink and chat, quiet and the beds were very comfortable.

Internet in the rooms were not very strong, but not a bad thing when you are on vacation it forced the children to not be on their phones.

It was tidy and convenient

It was aged and in only average repair

Spacious, clean room across from the river and right by a bus stop. Greeted by a really friendly manager and plenty of car space. Nice pool!

The convenient location

The place is old and needs money spent on it. The junkies that frequent the place is terrible and owner doesn’t do anything

Unprofessional

There was no hand soap, or soap or shower gel in shower. They provided hair dryer - but cord was so dirty, and dryer did not work. There was no hot water in shower, so obviously showers were very quick with cold water. There was a glass dining table, which we would not use. Just looking at it from sitting on bed it had a layer of dust/grease. I felt table and it was very gritty and dirty. We booked on booking.com as it said checkin was from 10am. We were going to function which started at 1pm nsw time, somthought we could drop off bags and know which unit we were in. I had emailed calico court direct few days earlier - no reply, no response. Then tried to ring no answer -rang out. No message facility. Tried day before checkin to ask checkin time (couple of times) - no answer, rang out. Tried day of checkin, again rang out. Several attempts made - no answer. Eventually phone answered by male who had no idea what unit we would be in and even if unit would be finished being cleaned by 2pm. Just went on about staff issues and even said if you can come and clean a unit you can check in sooner, and continued re staff issues. We left function to check in so,as not to inconvenience management later after function finished. Met with male who was still talking re staff issues etc. Put our bags in unit and returned to our function. After function returned to unit. Found problems as previousky mentioned. On checkout inreturned key to office. Male asked if everything was ok. I then gave him list of items as outlined above. He was more interested in telling me about employee who had not given him a tax file number and she was demanding payment for hours worked. This has nothing to do with customers. I told him i have had management rights to complex and well aware of what is required. He then proceeded to tell me he is an unpaid who works for his parents. He cant make decisions and will pass information onto parents.

The location was ideal

The first room we were given was 18, as soon as we opened the door the overwhelming smell of dog was nearly sickening. We opened the window and went to turn the aircon on in hopes of airing it out but the air conditioner was covered with mould on the inside. The smell started making us feel nauseous so I went and asked if there was another room we could have and we were shifted to 12 (I was told we were swapped with another booking so somebody else was to be given the dog smelling room that night). The new room smelt fine but the air conditioner was again covered in mould and this time wouldn’t turn on. We also couldn’t find how to turn the tv on either. The room was very hot (middle of summer) and with no fans at least, we knew we couldn’t stay there comfortably. I went back to reception and although I felt bad for the guy who was managing the desk he become abrupt and clearly annoyed with me. I thanked him for his help despite the outcome but that we would be finding somewhere else to stay for the night and he told me he didn’t understand why but fine - even though it was very clear my issues with both rooms. So I lost out on the cost of the room for the night and had to find somewhere else to stay very last minute which meant much higher rates.

That i had a bed and bathroom.

Remove the very smelly carpet, repair the front door with a kick whole, replace the fridge and cabinet it sits in. Dump the discusting couch. Then a bit of cleaning would

Close to airport, clean, well appointed rooms, nicely furnished and staff willing to accommodate my requesti

Lack of communication a cause for great concern and angst, I had tried two different phone numbers (no message bank) and many emails several times over 5 days at different times with NO response or reply

The location is good.

The shower was terrible!!! Using the beach showers was actually better than the one in the hotel.And I understand that the ad mentions there is no internet, but the mobile phone signal was also very weak. My boyfriend and I have different providers, and neither of them worked properly.It would be a great improvement if the hotel invested around $50 per month in Wi-Fi.

Bad

It was advertised with four stars.When I got there, it was only three stars.The rooms smell like it had animals in it.There was people sitting at the front of my room smoking and drinking alcohol being loud on their phone.I return to the office to speak to the manager. Said I won’t be staying here and ask for a refund. They said they won’t be giving a refund because the cancellation date had been passed.I then left got myself another Hotel not using bookings and then cancelled my further accommodation with bookings.Advertising something as a four star and on arrival finding out it’s a three star that’s what I’m annoyed about.

Comfy bed. Clean fluffy towels. New, clean bathroom, quiet air conditioner, quiet room. Good shower pressure and bath products available. Older style motel that provided a bed for the night and onsite parking.

Curtains had mould on the back. There were no plates or bowls so I ate my cereal out of a coffee cup.

Location was good for what we required

Air conditioning leaked water over the floor on first day. Told staff but nothing was done about it our whole stay. We put a wast bin under the leak and it was nearly full with water when we checked out.

Liked the location and kindness off the staff

the lack of data and Wi-Fi

Pool is great, location good, aircon good.