Hotel Helsinki House

I did like the size of the rooms and the fact it has a heritage feel.

We were not informed upfront that breakfast is not part of the package and we had booked thinking it’s included. The staff didn’t clarify this and were also not very professional in the way they handled our last day at the hotel.

Hotel location situated on the outskirts of the city. But only 10 minutes from airport. The room was very spacious and the staff were very professional and courteous Food at the hotel was excellent View of the fort and local area was amazing from the rooftop restaurant area

Helpful and courteous room service staffGood rooftop restaurant with view of the Fort Complimentary pick and drop was provided on request Pretty interiors of the hotel

Location of the hotel is in interiors Not on the main road with poor road Connectivity Hospitality of the staff was below averageWrong information regarding tourist site especially desert camp was provided Overpriced, taxi fare and tour packages Average food preparation in breakfast

Every thing. From location, cleanliness, staff, easy checkin n checkout.

Nothing as such. Every thing was good.

Helsinki house is a beautifully decorated hotel with incredible rooms that are not only spacious but gorgeous. It has a view of the fort and the food we ordered from the rooftop dinner was some of the best food we have had (the Thali and Palak Paneer especially). The staff was very attentive and helped us a lot, especially all the restaurant staff. The location means that it is a quiet area and you can get a good night of rest in the super comfortable bed provided. The WIFI was one of the best we have experienced in Rajasthan, which is important for us as we also had to work from the hotel.

Whilst the location is quiet and it only takes about 20 minutes to walk to the fort, I would say you are far from the center and you spend money always ordering Tuk Tuks or walking back and forth.

The people and the hospitality was great. Especially Maru bhaiya and the breakfast staff were brilliant and very welcoming and understanding. The rooms were awesome and clean and well designed. The hotel looks beautiful from outside and both inside and there is a sense of peace and calmness to the place. The roof top view is beautiful.

Electricity kept going in the evening and the shower pressure was weak. It can get a little cold but that’s not something which the hotel is fully responsible for. However they do have heaters to keep the room warm so sleeping isn’t a big issue in the night. Also this would depend on the time of the year you go there.

Room was great and spacious, although view was not good. Maaru the owner and his brother are great guys and helped during the trip and we also booked their own Helsinki Camp , which was really great for couple and families.We wish them all the best for the hardworking family.The view from the terrace ia amazing , quite place and still 10 mins walk to the fort.Jaisalmer is great city and very clean.

Breakfast can be done better and staff can be more professionalism. Hygiene ia a factor and don't expect 5 star service. Double check and agree with them before booking taxis, prices, trips and events etc.Surprisingly they don't take card and be ready with cash, shame for international travellers and bit dodgy. There was always a bad smell of sock on the corridors, which can be rectified and some music at reception would do wonders.Their Camp was great and beautifully done, it would be good if they provide a itenery for guest's about the event and offer some trips and things to see around. Hope they implements these positive feedback to make it better.

The interior of hotel is vey beautiful. Rooms are clean and tidy . Rooms are comparable to 3 - star . Owner of hotel is very polite and welcoming.Food at roof top restaurant is delicious.

Built to mimic the old Haveli style, the rooms were big and spacious. Big windows allowed for light to filter in making the rooms look bright and airy. The rooms were also decorated very colourfully. The staff there were very nice and courteous. Maru, the proprietor, went out of his way to ensure the comfort of the guests. We mentioned in passing that we were wanting to try Dal Pakwan. He immediately got into a call with one of the most famous dal Pakwan shops, and asked them to hold a couple of plates for us while we went. If he hadn’t done that we would have missed it, as he’d sold out by the time we reached . He also negotiated with a bike rental place nearby for the best price for day’s rental. He’s also very nice to talk to and told us about the history of the place and the uniqueness of the property’s name. Food was also very good. Solid options in the breakfast menu, and they make it hot for you when you choose what you want. The restaurant on the rooftop allows for a nice view of the fort on one side and the vastness of the Thar on the other. Location wise, while it’s not centrally located, its not out of the way. It’s only about a km away from the fort (which is central Jaisalmer). The hotel can arrange for autos or cabs on request. It’s also accessible by taxis on the apps. We also booked their desert safari package, with stay at their desert camp. That was also a superlative experience, which probably needs its own review.

The sandstone walls in the rooms. Illumination could provide a magical atmosphere

It’s a bit far from the fort, but not much

AMAZING!! We loved the location because it was a little outside the main centre but easy 5min drive in. Lovely and peaceful. Beautiful staff, especially Ram was so friendly and kind to us. Very clean and spacious room.

the wifi was quite slow

it was , clean, comfortable with spacious room

nice clean rooms

Rooms are good especially the deluxe ones. Staff is helpful

The location is slightly far from the main road but that is only a minor point

Looked pretty and the staff were lovely. We didn’t stay for long but it seemed quite nice

There was no wardrobe and the toilet we had could be upgraded (was stained) but was clean

Breakfast

Cleanliness of rooms, staff dressed shabbily, poor state of house keeping

We did not eat breakfast there. But lunch was good. Staff was excellent. They were courteous and helpful. Mr. M. Than went to the extent of driving us to the station at 2 am.We loved the rooftop dining hall.

The only fly in the ointment was the exhaust that did not work.

Huge and cozy room with all the facilities. The managers were very nice and helped us in everything we needed. Great views of Jaisalmer Fort from the terrace. This is a great hotel!

A little bit far from the city Fort (15 minutes tops), but very easy to walk there or take a tuk-tuk.

Bad

The rooms were dirty. The water smelt like sewage. The hotel we booked was undergoing renovation, so they put us up in another hotel. The owner didn't even give an invoice! The ACs didn't work. The fans didn't work at times. The power kept going. Do not visit this place!

Very helpful and friendy staff, they gave us some space to change and freshen up even after checking out because we had a bus in the evening. Location is close to the Jaisalmer Fort and the Gadisar lake. Overall good value stay.

The rooftop restaurant looked a little neglected and could be cleaner and more hygienic.

Support we got from staff and hotel manager.

Washroom was not as per expectation...jet,shower was not working well…overall at this price it was so costlier…we would have gone for better options at cheaper cost..