Hotel The Silk Route

Nice and helpful staff. The city can be reached easily by foot.

The first night we were given a room without windows to the outside, which was not very nice but the night after they changed us to a much better one, so ok. To access the place by foot one has to walk uphill next to the houses of a few families, so we'd see them outside or hearing them talking at different times. It didn't bother us though, the uphill through a road that was not in good conditions was more annoying. And I didn't like that this was the only hotel in all our visit to India where they didn't charge us the original price of Booking.com, but they added a few more "due to taxes". That was weird.

This property was quite affordable and has great location. You might find Akbar at the time of your stay who’s one of the staff members, He’s very attentive and helpful. Helped me during and after my stay as well.

Location. View. Polite staff. Safari with Jeep and Mr Dilip was perfect!

Sheets and towels were old and torn. Room was not so clean. Crane in the bathroom was loose. Toilet was dripping. 45 min wait for breakfast: 2 pancake banana’s (staff did apologize for this) Please guys: you have a perfect location and a nice hotel. Take a bit more care of the details and repair things. These will make your product better.

Good like nothing staff is so rude

Dirty room without toiletries no drinking water

Value for money. Beautiful view of fort from the room. Reasonable rates.

There is no road to connect directly. You have to walk through the narrow lane with your heavy luggage to reach reception. Otherwise a good hotel.

The personal was very kind and helpful, yet disctrete

We would have liked the water a bit hotter in the shower

Property is located at perfect location , has a good view of Jaisalmer fort from roof. The staff at reception was very well behaved and helpful.

Roof of the hotel need to be developed soon for restaurant purpose. Kindly focus on more amenities inside the room like more wider curtains, telephone, room service etc.

They arranged pickup from the train station at 12am with very little notice from our end at a reasonable price. Communication throughout our stay was exceptional. We only ate there once on our last night and were very happy with the taste and price. Akbar was very helpful throughout our stay, recommending places to visit, offering transportation if required, etc. They had live folk music playing at night which was nice. The rooftop restaurant has beautiful views of the Jaisalmer fort.

The room we were given looked different from the photos we saw in our booking. We raised this with the staff who advised there are multiple rooms of the same type and the ones with better view and a bit bigger were already allocated to guests who had arrived earlier during the day ( - we reached late on the night of our booking). This wasn't a deal breaker though.

We had a lovely time staying at the comfortable rooms of the silk route, with a wonderful terrace with a view of the fort, and the sound of neighbouring musicians practicing at night. Mostly we loved the staff, especially Akbar and Guman, who quickly became friends. The owner M. Dilip was also very kind and generous. A most recommended place to stay in Jaisalmer !

We really enjoyed our stay at Silk Route, particularly because of the kind staff who made us feel at home and organised a great desert safari for us. Hotel manager Guman was great and super welcoming with us, thanks again for making us feel at home!!

Staff is courteous and helpful. It’s a small property and walkable to fort and havelis.

It’s oddly situated with a lot of construction and local houses. Due to this accessing by car is a bit tricky and also the locals were making a lot of noise and ruckus which is disturbing.

very good stay for couple of days. 10 mins walk to fort, and 4- 5 mins to restaurants, etc. nice roof top restaurant with fort view but limited memu

The roof terrace and the rooms were really nice! It's well located, in a quite area.

One of the two bathroom was full of mosquitoes.

The hotel is as described in the pics! Staff is friendly and room was quiet and clean

Fabulous room, great location, rooftop and food were perfect. All staff were so helpful and accommodating. Thank you so much!

Nice relaxing stay. Very helpful staff. Good breakfast. Would be very happy to stay again.

Beautiful view of the fort and the city. Big soacious room, comfy bed and nice rooftop area for food and relaxing.

We loved the property but the walk up to the place is full of children begging every time you walk up or down.

Silk Route is all about it’s staff. Akbar, the Man Friday is quiet, very efficient and very helpful. The room was spacious. Food was good. Value for money

It was a bit unkempt. Near the windows but otherwise good

Really beautiful rooftop with panoramic view of the fort. With spacious, A/C rooms. Thank you to our host for driving us to the hospital when we were sick, it was much appreciated.

No windows in rooms. Also, I’m no sure why, maybe because of Diwali, but there was times when we were missing a bit of hospitality from staff. They were very nice, but for example every morning - we would go upstairs for breakfast and it would take about 3 times to get attention from staff for breakfast/coffee. It was all fine, just not the typical hospitality we are used to especially for a 9-rates Booking property.

Design, bathroom, food

AC was difficult to control, route to the accom, problems with electricity