Bella Vista Queenstown

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Please inform Bella Vista Queenstown of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of NZD 500 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Guests arriving later than 17:00 are kindly requested to inform the hotel in advance to arrange an after hours check-in. Contact details can be found on the booking confirmation. Please note that there is a 2.5% charge when you pay with a Visa or Mastercard credit card and Contactless payments. Please note that there is a 3% charge when you pay with an American Express credit card. Please note that this property does not accept payments made with a Diners Club credit card. Please note payment via Alipay and WeChat Pay are accepted at this property. When booking 3 rooms or more, different policies and additional supplements may apply.