Lomond Lodge Motel & Apartments

Located within easy walk to the Wharf and town center. Comfortable and clean. Shared kitchen for that late night snack Nice place to stay.

All was good

Lauren, the hostess, was so kind, friendly and helpful with great recommendations! Location was excellent— walking distance of the gondola, kiwi encounter, lake, great restaurants. Very quiet.

Fantastic location, comfortable bed, great shower and kind staff

This is my third trip to Queenstown, and I can say that I've now found the place I will stay every time I come back!! There's a few things that are really important to me & my partner - bed and water pressure. The beds were incredibly comfortable and the water pressure was amazing! Many, many thoughtful touches such as the heater being left on for your arrival, and a towel rack heater as well as a full sized hairdryer, a guest kitchen for your convenience, a guest laundry on site (where you can also grab extra towels, tea or coffee as you need) AND a ski gear drying room! This motel is also like a 2 min walk from the centre of town, and the staff are absolutely lovely. Not to mention that we didn't book a room with a view, and still got to see the mountains from our bed (best sunrises ever).

Literally the only thing I could say, is that having a pen in the room would be great

Location was great. Staff on arrival was friendly and helpful - offered to make up my room early so I could put my things in the room before noon. Room felt fresh and clean. Heat pump worked well and kept the room toasty. There were plenty of electrical sockets for charging my electronics. The Wi-Fi was easy to connect to and bandwidth was fast enough. I liked how there was a laundry for guests and that I could take extra towels from there if required, although I didn't need to during my stay as there were more than enough in the room. I travelled for a 2-day conference and found there were in my room more than sufficient hangars for all of my shirts, jumpers and trousers.

My room faced a small courtyard outside where other guests were smoking/vaping, and they could look straight into my room through the large window, so I had to keep the blinds closed. My room was serviced when I was out in town during the day, and when I returned to my room in the evening, I found the door to my room ajar - this posed a significant security risk where items could have been stolen, although luckily it appeared nothing was missing. Presumably a staff member didn't pull the door fully closed; I noticed that you had to pull the handle fairly firmly to get the door latch to click into place. I found the mattress a little too soft side, although this is a personal preference. I also found it quite easy to hear guests speaking from the next room through the wall.

The location is great, walking distance to all the shop’s & restaurants.

1. When we checked in, we noticed a fishy smell, opened the windows to air out but no help. We realized the smell came from the refrigerator, a boiled seafood or lobster smell. We left a message for the front desk to request to have them spray something to get rid of the smell the next day. When we came back from our day trip tour the smell was still there. We suffered from smelling it for 2 nights. We notified the front desk again when we checked out, she claimed she didn’t get any messages from us. Not worth the US$350/night that we paid (2 nights of US$700 in total).2. They sent 2 to 4 messages a day (we must have received over 10 messages within 3 days span) for the same thing. Once we got the car rental, we notified them with the license plate number for the parking situation, but they kept asking for the same the issue. Therefore, they don’t read their messages or check their voicemail.3. There was a rim of light yellowish inside and around the toilet top edge.4. The heater that was installed in bathroom only blew cold air.

The location was excellent. Close to all amenities but quiet. The room was spacious and the bed was super comfortable.

The room was a tad damp but didn’t have an adverse impact on our stay overall.

Good location, decent view, great staff.

The roof of the car park across the street needs to be beautified.

Perfect location in Queenstown - walking distance to all of the restaurants, bars, shops, and the gondola. Room was super comfortable and looked recently renovated with modern furnishings. Friendly staff.

The location is ideal. It is very close to the gondola and also the stairs that take you to the center of the town. The unit had a kitchen which was also wonderful.

Clean, comfortable, walking distance from CBD.

We were able to overhear conversations from loud neighbours.

Location ,room size ,cleaness ,facility

If the hotel has an elevator for loading the big luggage, it will be perfect . ? ??because of noise, when the people bring the big luggage up or down the stairs, it quit disturbs .

Room was cozy and clean with small kitchenette. Beautiful courtyard. Excellent location to the city (2 min walk).

Mattresses and pillows were too soft but that's personal preferences.

It was a great location with a very friendly and helpful staff. Would stay here again and hope you one day.

The property is close to downtown and very convenient for various tours and sites

Modern, clean, and had all the amenities one would need. Helpful staff, easy check in after hours. Excellent location, close to everything, comprehensive info folder, liked having access to laundry.

Excellent location - close to town and has a great view of the lake & mountains. Comfortable bed and rain shower. Suited our needs well on holiday. Good room service

Room was close to a semi-busy road, can hear heavier vehicles go uphill. Balcony turned out to be stairwell

ShowerComfortable bed

Noisy room, under stairs, washing machine and dryer going non stop, other guests looking straight in, having to have curtains closed.Shower kept going cold.No staff on site.Called no answerOffice not manned during hours listed in room

Good location.Easy walk to city.I stayed 2nd floor.i can see nice view.Staff was nice.

I thought i pay 15 NZD/day for park in front of hotel but i had to park at parking lot near hotel. That a little bit inconvenience.

The room was lovely and the beds were incredibly comfortable! The staff were fab and it was great to have the option of housekeeping. Super location too.

Central and handy laundry near great breakfast

Could have been cleaner, noisy neighbours tv didn’t work properly .