About
Elegant Accommodations The Carlin Boutique Hotel in Queenstown offers a 5-star experience with spa facilities, a sauna, fitness center, sun terrace, and free WiFi. Guests enjoy private check-in and check-out, a 24-hour front desk, and concierge services. Comfortable Amenities Rooms feature air-conditioning, private bathrooms, balconies with lake or mountain views, and modern amenities such as flat-screen TVs and mini-bars. Additional facilities include a hot tub, rooftop pool, and fitness room. Dining and Leisure The hotel offers an à la carte breakfast, restaurant, bar, and coffee shop. Evening entertainment includes live music and a variety of activities such as skiing, cycling, and hiking. Prime Location Located 4.3 mi from Queenstown Airport, the hotel is near hiking trails and boating opportunities. Guests appreciate the attentive staff and comfortable rooms.
31 Reviews
- Cleanliness
- 9.6
- Staff
- 9.5
- Location
- 9.2
What Guests Say
- “Small boutique hotel with a phenomenal staff! Excellent location in Queenstown--amazing views. We enjoyed the special amenities of the…”
- “The view was amazing, the staff were very helpful with anything we needed. Bed was amazing as was all the amenities in the rooms.”
Top Amenities
- Restaurant
- Free Internet Access
- Spa
- Fitness Center
- Accessible Rooms / Facilities
- Hot tub/Whirlpool
- Business Center
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Royal Suite
- Accessible by lift
- Adapter
- Air conditioning
- Balcony
1/4Princess Suite
- Accessible by lift
- Adapter
- Air conditioning
- Balcony
1/1Suite Spa
- Air conditioning
1/1Honeymoon Suite with Private Outdoor Jacuzzi
- Adapter
- Additional toilet
- Air conditioning
- Alarm clock
1/4Presidential Suite
- Adapter
- Air conditioning
- Alarm clock
- Alcohol
1/1Super Deluxe King
- Adapter
- Air conditioning
- Alarm clock
- Blackout curtains
1/4Eagle's Nest
- Accessible by lift
- Adapter
- Additional toilet
- Air conditioning
1/4Lakeview Suite
- Accessible by lift
- Adapter
- Air conditioning
- Balcony
1/4Bayview Suite
- Accessible by lift
- Adapter
- Air conditioning
- Balcony
1/2Vista Suite
- Accessible by lift
- Adapter
- Air conditioning
- Balcony
1/1Panorama Suite
- Accessible by lift
- Adapter
- Air conditioning
- Balcony
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What Guests Loved
Based on 31 reviews
Pros +
- Small boutique hotel with a phenomenal staff! Excellent location in Queenstown--amazing views. We enjoyed the special amenities of the Royal Suite which included an outdoor fireplace, hot tub, and a heated toilet. :)
- The view was amazing, the staff were very helpful with anything we needed. Bed was amazing as was all the amenities in the rooms.
- Location Very helpful staff Clean
Cons -
- We paid a very high price for this room--supposedly the very last room available in the city.
- I did expect a little more from the hotel for my money. I also would have expected the transfer to the airport to be included in the price.
- At the price you pay, a bottle of champagne should be included. Exit signs weirdly included in the actual room. The TV's did not have access to streaming services. No alcohol in complimentary bar.
Small boutique hotel with a phenomenal staff! Excellent location in Queenstown--amazing views. We enjoyed the special amenities of the Royal Suite which included an outdoor fireplace, hot tub, and a heated toilet. :)
We paid a very high price for this room--supposedly the very last room available in the city.
The view was amazing, the staff were very helpful with anything we needed. Bed was amazing as was all the amenities in the rooms.
I did expect a little more from the hotel for my money. I also would have expected the transfer to the airport to be included in the price.
Location Very helpful staff Clean
The staff were amazing, breakfast was absolutely delicious. The beds were so incredibly comfortable and the apartments were very clean. We had amazing views of the lake with an easy walk to Bars and restaurants.
My expectations were very high for the Carlin, being 5 star accommodation. I was a little disappointed by a couple of things, which I will put in below. Overall, nice play to say but not value for money
At the price you pay, a bottle of champagne should be included. Exit signs weirdly included in the actual room. The TV's did not have access to streaming services. No alcohol in complimentary bar.
excellent
The gym is extremely small and a few times there were no towels available or water.
Amazing location. Super special suite with everything you could want. Extremely comfortable bed.
The team were so friendly and eager to make our stay a good one. The housekeeping service daily was 10/10 .The room was so comfortable and the views were outstanding.The daily breakfast was so delicious.
Staff service was fantastic!
Missed the mark on decor and climate control. Over technical toilet interrupted our sleep!
Wonderful staff. Friendly, efficient and helpful.
High quality small hotel. A liitle out of the CBD but easy walk into town. Recommended.
Comfortable luxury
Location, poor breakfast and restaurant not open
HOTEL LOCATIONS IS A LITTLE BIT FOR FROM DOWNTOWN .BUT The Room has best lake view .
Breakfast no Chinese choice.no provided congee.
Don’t do it.
This place is a SCAM. For starters, they take your money from booking.com under the impression it’s a ‘pay at hotel’ deal. Read the fine print people, if it’s in there.They claim six star hotel. This would be lucky to be three stars. Comparing this to the Burj AlArab, a true six star hotel, is an absolute joke. It’s nothing more than a renovated 60s walk up block.We’ve stayed at many hotels in Queenstown, and the staff at these hotels are all aware of feedback consistent about Carlin with what I’ve written.We were sucked in and paid full price (thousands) and now feel sickened at the misrepresentation.The owner clearly tightly controls all reviews on external websites so you won’t read anything negative.Stay away, spend your hard earned money elsewhere.
Very welcoming, clean, comfortable, luxurious. Best breakfast and dinner. Federico was awesome great hospitality by him.
One of the staff not sure his name entered the room twice without knocking or informing us. The room does not have a door bell no room number.
Nice hotel, staff service is friendly and 24/7 room service is good. The breakfast place is very nice selection and qualit
All parts the hotel was amazing, Room, staff, foods, Amazing!!
lovely spot and staff
The tv in the main area didn’t work nor did the range hood in the kitchen. There were no kitchen utensils. The bathroom underfloor heating was to hot over 30 degrees. The fire place was poorly installed . By all accounts it’s a lovely place but missed the mark in areas .
The location was great room was beautiful
Amazing staff.Richard Patrick Nikunj Amazing people
Amenities & Policies
Amenities
Swimming & Soaking
- Hot tub/Whirlpool
Fitness & Spa
- Fitness Center
- Spa
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Health & Safety
- Health Services
- Daily disinfection
Accessibility
- Handicapped Rooms/Facilities
- Accessible toilet
- Facilities for disabled guests available
- Wheelchair accessible
Kid Friendly
- Family Friendly
Business facilities
- Business Center
General
- No Smoking Rooms/Facilities
- Personal trainer
- Themed dinner nights
Guest policies
| Check-in | After 4:00 PM |
|---|---|
| Check-out | Before 10:00 AM |
| Internet | Free Wi-Fi is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 2 and above can stay with extra bed, subject to additional charges. Children of age 0 to 2 stay free with cot. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Restaurant is only open for Breakfast and Happy Hour. No live music.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.
Location
43 Hallenstein Street, Queenstown
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