5 Star Hotel

The Carlin Boutique Hotel

43 Hallenstein Street, Queenstown, New Zealand View Map

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The Carlin Boutique Hotel photo 2
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The Carlin Boutique Hotel

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About

Elegant Accommodations The Carlin Boutique Hotel in Queenstown offers a 5-star experience with spa facilities, a sauna, fitness center, sun terrace, and free WiFi. Guests enjoy private check-in and check-out, a 24-hour front desk, and concierge services. Comfortable Amenities Rooms feature air-conditioning, private bathrooms, balconies with lake or mountain views, and modern amenities such as flat-screen TVs and mini-bars. Additional facilities include a hot tub, rooftop pool, and fitness room. Dining and Leisure The hotel offers an à la carte breakfast, restaurant, bar, and coffee shop. Evening entertainment includes live music and a variety of activities such as skiing, cycling, and hiking. Prime Location Located 4.3 mi from Queenstown Airport, the hotel is near hiking trails and boating opportunities. Guests appreciate the attentive staff and comfortable rooms.

31 Reviews

8.9Very Good
Cleanliness
9.6
Staff
9.5
Location
9.2

What Guests Say

  • “Small boutique hotel with a phenomenal staff! Excellent location in Queenstown--amazing views. We enjoyed the special amenities of the…”
  • “The view was amazing, the staff were very helpful with anything we needed. Bed was amazing as was all the amenities in the rooms.”
Show 31 Verified Reviews

Top Amenities

  • Restaurant
  • Free Internet Access
  • Spa
  • Fitness Center
  • Accessible Rooms / Facilities
  • Hot tub/Whirlpool
  • Business Center
  • Non-Smoking Rooms
Show All Amenities

Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

Royal Suite1/4

Royal Suite

1185 sqft • 1 King or 2 Single or 1 Sofabed

  • Accessible by lift
  • Adapter
  • Air conditioning
  • Balcony
Princess Suite1/4

Princess Suite

851 sqft • 1 King or 1 Sofabed

  • Accessible by lift
  • Adapter
  • Air conditioning
  • Balcony
Suite Spa1/1

Suite Spa

  • Air conditioning
Honeymoon Suite with Private Outdoor Jacuzzi1/1

Honeymoon Suite with Private Outdoor Jacuzzi

1314 sqft • 1 Unknown or 1 Sofabed

  • Adapter
  • Additional toilet
  • Air conditioning
  • Alarm clock
Presidential Suite1/4

Presidential Suite

1486 sqft • 1 Unknown or 1 Sofabed

  • Adapter
  • Air conditioning
  • Alarm clock
  • Alcohol
Super Deluxe King1/1

Super Deluxe King

302 sqft • 2 Single, 1 Unknown

  • Adapter
  • Air conditioning
  • Alarm clock
  • Blackout curtains

Room Details and Photos

Room Amenities

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    What Guests Loved

    8.9
    Very Good

    Based on 31 reviews

    Location

    9.2

    Cleanliness

    9.6

    Staff

    9.5

    Overall Quality

    9.2

    Pros +

    • Small boutique hotel with a phenomenal staff! Excellent location in Queenstown--amazing views. We enjoyed the special amenities of the Royal Suite which included an outdoor fireplace, hot tub, and a heated toilet. :)
    • The view was amazing, the staff were very helpful with anything we needed. Bed was amazing as was all the amenities in the rooms.
    • Location Very helpful staff Clean

    Cons -

    • We paid a very high price for this room--supposedly the very last room available in the city.
    • I did expect a little more from the hotel for my money. I also would have expected the transfer to the airport to be included in the price.
    • At the price you pay, a bottle of champagne should be included. Exit signs weirdly included in the actual room. The TV's did not have access to streaming services. No alcohol in complimentary bar.
    Business Traveler (1)Solo Traveler (1)Traveling as Couple (1)Family with Young Children (7)Group Traveler (2)Total (31)
    10RebeccaPosted on: 2-18-2024

    Small boutique hotel with a phenomenal staff! Excellent location in Queenstown--amazing views. We enjoyed the special amenities of the Royal Suite which included an outdoor fireplace, hot tub, and a heated toilet. :)

    We paid a very high price for this room--supposedly the very last room available in the city.

    8BrianaPosted on: 11-6-2025

    The view was amazing, the staff were very helpful with anything we needed. Bed was amazing as was all the amenities in the rooms.

    I did expect a little more from the hotel for my money. I also would have expected the transfer to the airport to be included in the price.

    10LindaPosted on: 10-15-2025

    Location Very helpful staff Clean

    10BowmanPosted on: 9-20-2025

    The staff were amazing, breakfast was absolutely delicious. The beds were so incredibly comfortable and the apartments were very clean. We had amazing views of the lake with an easy walk to Bars and restaurants.

    7AlicePosted on: 8-21-2025

    My expectations were very high for the Carlin, being 5 star accommodation. I was a little disappointed by a couple of things, which I will put in below. Overall, nice play to say but not value for money

    At the price you pay, a bottle of champagne should be included. Exit signs weirdly included in the actual room. The TV's did not have access to streaming services. No alcohol in complimentary bar.

    9JeffreyPosted on: 7-28-2025

    excellent

    The gym is extremely small and a few times there were no towels available or water.

    10PatrickPosted on: 6-7-2025

    Amazing location. Super special suite with everything you could want. Extremely comfortable bed.

    9CindyPosted on: 4-23-2025

    The team were so friendly and eager to make our stay a good one. The housekeeping service daily was 10/10 .The room was so comfortable and the views were outstanding.The daily breakfast was so delicious.

    7LailaPosted on: 9-29-2024

    Staff service was fantastic!

    Missed the mark on decor and climate control. Over technical toilet interrupted our sleep!

    10TonyPosted on: 4-28-2024

    Wonderful staff. Friendly, efficient and helpful.

    9CjPosted on: 4-2-2024

    High quality small hotel. A liitle out of the CBD but easy walk into town. Recommended.

    8RupertPosted on: 3-27-2024

    Comfortable luxury

    Location, poor breakfast and restaurant not open

    10XiaoPosted on: 2-14-2024

    HOTEL LOCATIONS IS A LITTLE BIT FOR FROM DOWNTOWN .BUT The Room has best lake view .

    Breakfast no Chinese choice.no provided congee.

    1AmeliaPosted on: 12-3-2023

    Don’t do it.

    This place is a SCAM. For starters, they take your money from booking.com under the impression it’s a ‘pay at hotel’ deal. Read the fine print people, if it’s in there.They claim six star hotel. This would be lucky to be three stars. Comparing this to the Burj AlArab, a true six star hotel, is an absolute joke. It’s nothing more than a renovated 60s walk up block.We’ve stayed at many hotels in Queenstown, and the staff at these hotels are all aware of feedback consistent about Carlin with what I’ve written.We were sucked in and paid full price (thousands) and now feel sickened at the misrepresentation.The owner clearly tightly controls all reviews on external websites so you won’t read anything negative.Stay away, spend your hard earned money elsewhere.

    7NikitaPosted on: 10-7-2023

    Very welcoming, clean, comfortable, luxurious. Best breakfast and dinner. Federico was awesome great hospitality by him.

    One of the staff not sure his name entered the room twice without knocking or informing us. The room does not have a door bell no room number.

    10RosathielPosted on: 9-19-2023

    Nice hotel, staff service is friendly and 24/7 room service is good. The breakfast place is very nice selection and qualit

    10DindaPosted on: 9-19-2023

    All parts the hotel was amazing, Room, staff, foods, Amazing!!

    6CharlottePosted on: 7-10-2022

    lovely spot and staff

    The tv in the main area didn’t work nor did the range hood in the kitchen. There were no kitchen utensils. The bathroom underfloor heating was to hot over 30 degrees. The fire place was poorly installed . By all accounts it’s a lovely place but missed the mark in areas .

    10JessicaPosted on: 10-6-2025

    The location was great room was beautiful

    10ArslanPosted on: 7-17-2024

    Amazing staff.Richard Patrick Nikunj Amazing people

    Amenities & Policies

    Amenities

    Swimming & Soaking

    • Hot tub/Whirlpool

    Fitness & Spa

    • Fitness Center
    • Spa

    Food & Drinks

    • Restaurant

    Media & Technology

    • Free Internet Access

    Health & Safety

    • Health Services
    • Daily disinfection

    Accessibility

    • Handicapped Rooms/Facilities
    • Accessible toilet
    • Facilities for disabled guests available
    • Wheelchair accessible

    Kid Friendly

    • Family Friendly

    Business facilities

    • Business Center

    General

    • No Smoking Rooms/Facilities
    • Personal trainer
    • Themed dinner nights

    Guest policies

    Check-inAfter 4:00 PM
    Check-outBefore 10:00 AM
    InternetFree Wi-Fi is available.
    Children & Extra BedsChildren of all ages are welcome. Children of age 2 and above can stay with extra bed, subject to additional charges. Children of age 0 to 2 stay free with cot.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Restaurant is only open for Breakfast and Happy Hour. No live music.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.

    Location

    The Carlin Boutique Hotel

    43 Hallenstein Street, Queenstown

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