Avani Queenstown Hotel

Please note that there is a non-refundable 2% charge when you pay with a Visa, MasterCard, American Express, or UnionPay credit card. Please note that there is a non-refundable 3.35% charge when you pay with a Diners Club credit card. A valid credit card and photo ID must be presented upon arrival. Please note that the ID and credit card must be in the same name as the guest on the booking confirmation. A shuttle bus service is available for guests to and from Queenstown. Bookings are essential. Please see reception for operating hours. Subject to availability. Please note that all rooms receive basic servicing daily, including rubbish removal, replacing tea towels, replenishing tea, coffee, sugar, and milk; replenishing dishwashing powder and laundry powder; making beds with existing linen; replacing towels, bath mat, and hand towel; and replacing of amenities (toilet paper, shampoo, conditioner, body lotion, tissues). If you require additional servicing, you can arrange this with the reception desk at an additional cost. Please contact the property for more information, using the contact details found on the booking confirmation. Final works on the building attached to complex Block 3 are to be completed by the end of September 2026. The gym, sauna and spa will also reopen from 1 October 2026. Building maintenance is expected to be completed by 1 December 2026. The Gym, Pool, and Sauna are also scheduled to reopen on the same day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Sauna is closed from 2026-12-01 until 2026-10-08 Fitness center is closed from 2026-12-01 until 2026-10-08 A damage deposit of NZD 1.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 14 days of checkout via credit card, subject to an inspection of the property.