Leonardo Club Eilat - All Inclusive

Large room with balcony

Loud music

Everything. We were there when the issue with the IRC broke out. We had to leave 2 days early. The staff and management were unbelievably caring even taking the time to call later to see we got home. In the rush to leave I forgot my necklace. They not only called me to tell me but they posted it special courier. Like that wasn’t enough they then called again to check my card number as they were about to refund the two days (not a small amount). I don’t think I have ever had a service anywhere in the world where I am so actively pursued by humans (not robots ) to ensure such amazing effortful service. Leonardo, well played, you now have us for life. Shoutout to the lovely Miriam in security.

The facilities specially for kids Amazing staff very helpful excellent location best food

I bit dated but livable

We room, environtment, friendly staff but most of all the Food????

Parking, ?

The hotel is only a few minutes walk from ice mall, the have free parking for guests in the park of the hotel. They have activities for the kids and very good shows at night, (specifically "the mirror" band) The swiming pool is big and very clean. The stuff is very attentive and very flexible. There's food, snacks, drinks and sweets all day long basically. Overall it's a great place for a family vacation.

This is an all Inclusive property, the food is ok, I mean it will do the job, for kids is great and it looks good on pictures, very colourful and many things to choose from. However, the taste of almost everythjng is off. Very very bland taste to everything really, full of msg (מרק עוף). The salads looks amazing but they are flavourless. And the meat, it's a shame, the grill man likes to make a big show with the fire when grilling but that only makes the meat taste burn, again is all for the show. Dont expect high level class food. It's just alright.

the food was great

the noise around the room the loud music around the pool,the beds are old and not comfortable.

The food was great

The place is wonderful and perfect for families Minor issues though:1. wine and beers quality is the lowest, not drinkable 2. The guests for some reason are smoking cigarettes all over the place, very disturbing It should be forbidden by the hotel policy

The staff were lovely and kind

The room was very small, didnt have much place to move, everything was very old and I didnt feel like it was clean. For family with babies it wasnt comfortable, the bed for babies wasn't good.. fridge not that cold and more

We had an amazing stay, the hotel is not new but very well maintained, clean and tidy. The staff were extremely friendly and helpful, the food was excellent - a huge variety so that everyone can find what they like . Even the kosher non-dairy deserts were great! Pools and water slides were awesome, convenient parking, flexible check out time, every request fulfilled, staff actively asked everyday if we needed anything. Our stay exceeded all our expectations :)))

All inclusive, good food , activities for children

Food was phenomenal, atmosphere was beautiful, and the hotel was super kid friendly. Really start to finish was a beautiful experience. If you’re looking for a hotel that your kids, and you, will enjoy in Eilat- this is it.

Good location rooms are ok staff is good

I wish they had a different variety of food

Well maintained, excellent costumer service, excellent menu, love the activities for the kids. They went above and beyond to be an authentic experience. Form check -in time to check out everything was 100% amazing.

I think the people who check in me and my dad at 10pm. The receptionist was very kind and lovely. The food was delicious. Kind regards from boy formula one Daniel

The people in the bar. I think they don’t know what they doing.

Everything was on the top: room, view, pool, personal, receptionist Sara helped oss a lot, and of course food!!! It was sooo delicios))

The main slide did not work(

The food was amazing and plentiful.The pool was clean and comfortable.

The kids water park in the toddler pool wasn't working for the three days we were there.We came all the way from Jerusalem specifically for the kids water park and we were very disappointed that it wasn't working. They would not provide us with coffee on Saturday (only instant).The kids playroom isn't at all like the pictures. Very misleading.Instead of a big bed, we had two beds pushed together so it would split in the middle and our daughter fell through multiple times.The kids bar wasn't open.Also, we asked multiple staff members if there were busses running on Saturday and they all said no. So we took a taxi. When in actual fact, there were busses running as usual.Staff should know something like this.

The manager welcomed us warmly and prepared kind gifts for our family. That is a surprise! Food is delicious and staying is comfortable. We do not need to go out of the hotel since it has all. Besides, the show in the lobby attracted my son a lot.

STAY AWAY!

Stay far far away from this hotel! We booked the trip months in advance for us and our kids. 24 hours before we drove down we get an email telling us they were overbooked and we can either have our money back or put us a lower-class hotel, Then they told us it's because of unexpected construction in the hotel, Then they told us they just didn't get enough rooms booked for this week so they closed the entire hotel for the week. Never had such horrible experiences and zero real apologies!

beautiful entrance reception. good service. very good restaurant. nice staff. very nice clean and good rooms. Very good attendance of the relations manager Hila Biton.

The staff was really attentive, very thoughtful and service oriented. from the moment we got there, Hila surprised us with a special treatment! We got 2 bedrooms, sadly we didn’t get a connecting door, but the rooms were next to each other. the food was fantastic ( I am chef and I was very impressed by the quality and variety) the food always tasted fresh and flavorful. the amount and variety was amazing! the cleaning staff was attentive and helpful. the entertainment was really good as well, specially the night shows! we actually got to experience a new production and it was fantastic!!! my son had a birthday while we stayed there and Hila made sure he got a cake and some treats. the entertainment staff also sang happy birthday to him and gave him a little surprise at the evening event! the hotel is a bit outdated, but the rooms are refurbished and kept very clean. as well as the rest of the hotel, a little lift me up could be good. the dining room was very well kept and clean at all times! kitchen staff really on top of their own stations and the sous chefs are walking around making sure everything was perfectly executed! Hila made sure personally that we had an amazing stay! we even got a call in the middle of the vacation to make sure we didn’t need anything else and we were enjoying our stay! totally recommended! good value for your money?

everything was great! the pool water could be slightly heated. the water felt too cold