Fairmont Royal Palm Marrakech

Everything was perfect, with beautiful walkways and a lovely garden

I didn’t like that the spa is mixed, and even with a treatment I had to change in the female room and then go to a mixed area.

Everything was well organized and taken care of. The staff is amazing.

Clean and walkable.

Hotel is amazing! For the price, I would have loved it if breakfast could be delivered in bed for the days we wanted to lazy around and sleep in. The staff at the front desk, cleaning staff, spa and the rest of the facility were super warm and hospitable. the hotel is super attentive to details. they even went as far as checking the resturants we wanted to reserve to ensure they were open, they booked it for us and set up a luxury car to pick us a few times. Highly recommend.

Overall it was a serene, beautiful facility for sure. The on site resturants with the exception of breakfast have a long way to go. My husband and I ate at the golf course one saturday afternoon and the service was sub par. inattentive staff, inadequate food, the service just seemed like a 2.5 star. we were disappointed.

The green of the place and the vibes

That when we want to book resturant they tell us have a out visitors and we are a hotel booking they give the oportinity for the guys from outside

Amazing hotel, property and staff. I am hugely thankful for the whole team, from housekeeping ( such a lovely man who was doing the evening service), the room service who were delightful and so helpful and kind (for in room breakfast), the staff at the pool restaurant, Abderrazak is a gem! Choukran besaf à tous. I had the most amazing oriental service with the most lovely masseuse. Food and drinks excellent! Front desk and concierge super efficient as well as the baggage team! What I liked the most, beside the whole staff, was the great swimming pool, the gardens, lovely trees, golf course and the leisure and sports center. We will be back !

The different facilities. Able to use most of them; golf, tennis, Padel, table tennis. Also the location- away from Marrakesh and the Mountain View’s.

Passable

The breakfast was very poor, and the cleanliness of the room, especially after daily housekeeping, was extremely disappointing. They didn’t replenish any items, nor did they change the bed linens. Slippers were not provided, and the room wasn’t cleaned or organized in a way that resembled a proper five-star hotel standard. Any food served in the room was cold upon arrival. Overall, the price charged for the hotel’s services and quality was absolutely unreasonable and overpriced.

Food and Beverage in the hotel is absolutely amazing. If it's breakfast with all the tastes of the world - tailored to the clientèle of the hotel, there is everything one needs. Freshly made and catered to all needs. I loved it and as I am a fresh fruit and healthy food lover, just marvellous, whereas my husband enjoyed the open kitchen to order any kind of eggs any style. We also appreciated to take some fruit and pastry with us to the golf course.

The only thing we did not like very much was to leave already after 6 nights.

Room and resort was aesthetic.

Location, price, service

Lovely resort, friendly staff, great breakfast and loads of on site activities / facilities.

Very accommodating of our every need and solution oriented.

The food, not a lot of variety. The location being quite far away from the city centre.

Wonderful gym, buildings, room, spa, staff. We LOVED the hotel and everything was clean and high spec. Breakfast selection was amazing!

The food in the lebanese and Italian restaurants was OK but not incredible. Also, the taxi firm used by the hotel was crazy expensive to go to the airport, compared with other executive car services (more than 2x the price). There is nothing around the hotel once you go outside....you need to drive to the centre. Despite this, I would definitely stay at the hotel again as the facilities were wonderful.

The outside area, bar and hotel rooms are beautiful. The view is amazing! The staff were very nice, helpful and friendly.

The room was not as clean as other luxury resorts I’ve stayed at. The service was very slow and we sometimes had to wait a long time to get served or for people to take our orders. Used towels on the pool beds and empty glasses/bottles were not removed for hours after the guest who used them left and tables at the restaurant were often not tidied once the guest left. The pool beds did not have cushions, so they were a bit hard.

beautiful locationcomfortable beds and large roomfriendly staff

not enough staff - phone rarely answered when called receptionno buggies to collect from or to roomno indoor swimming pool for children no heated swimming pool for children spartan kids clublimited option to eat at night unless you've reserved in advancelimited shuttles into marrakech

Very poor

Staff were disorganised, and some literally ignored the guests.Waited over one hour to receive drinks when ordering outside by the pool. Which I do not really mind, but no apology and all the staff cared about was how much you would tip them

We enjoyed how much there was to do within the resort, the spa and leisure centre were brilliant.

Another restaurant that was more casual for dinner. Also could improve the speed of service when sitting outside at breakfast.

Beautiful setting, very elegant buildings, super friendly staff and really good for families and children

Absolutely beautiful pool, one of the biggest in Marrakech. The whole stay was beautiful and we enjoyed the hotel and the staff so much. The hotel decor and Spa are breathtaking and the suites amazingly comfortable.

We were quite disappointed with the food, for such a beautiful high standard hotel we were expecting much better especially for the typical moroccan cuisine. The Mexican restaurant though was incredible and our Maitre d'Hotel made us perfect margaritas, he made it all better.

nice views.

terrible service, poor food, really bad housekeeping who do not knock when entering your room. also waiting for buggy’s is a nightmare to get around anywhere. awkward opening times for restaurants as well.

Pool and restaurants, Bar

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