Joyze Hotel Xiamen, Curio Collection By Hilton

Very nice interior with very good bath and shower smart toiletgreat location

Beautiful and comfortable rooms. Great bath and shower. Nice pool. Relaxed and lux vibes. Incredibly helpful staff. Next to the beach.

Location is a bit far from the stuff to do in Xiamen.

we stay at two bedroom suite, the housekeeping did very great they everyday cook different dessert put in a warmer put at our room everynight with a little note make us felt warm after a tired day.... front desk did great too i need outside laundry service they help me to find and contact. i like everything about this hotel for sure will stay again if i got chance to travel to xiamen again.

Location is good and near the beach

The room isn’t quite clean (e.g. hair on the floor and carpet, smelly sheets) The staff confused the bookings (i.e. king room given instead of twin room) and insisted on telling me that my bookings were incorrect and asked me to sort it out myself. A quiet room was specially requested, but a room near the main street was given. Not enough air circulation, didn’t feel comfortable especially after a shower. We stayed for a few nights. Bed sheets were never changed and didn’t even get changed when a request was made. After checked out, no receipt was provided for how much it was spent for the overall stay, and the staff weren’t friendly when the request was made for providing the information. This is very disappointing for the hotel standard like Hilton.

The facilities were very comfortable and service was excellent. The breakfast buffet was great.

Perhaps the ordering of noodles in the breakfast buffet could be improved. When ordering, the staff just asked us to wait for 3-5 minutes but we weren't sure if he remembered our order. In the end we felt it necessary to stand there and wait.

The location is very convenient, which is close to the popular foodie place ("Tsan-tshù-uann"). Parking is very easy and free while living there. I also like the environment, the temperature is nice in the room.

The hotel needs to put more attention to the details. I found one little cockroach in the toilet, which shocked me a little bit, but later the hotel switched a room for us. Service is timely. The view is only "ok" with this price since the view from the sea view room is mostly blocked by the building at the front. There is not much difference between the sea view room and the standard room.

the rooms are very comfortable, well designed with great bed linnen and amenities. the breakfast even has some Xiamen signature dishes

the swimming pool is not well maintained, it’s not clean, the tiles are loose and some you can pick up from the floor, the furniture is milder and dirty, the place is not cleaned up in the morning after the evening drinks. I understand we are in China and as foreigners we should speak someMandarin. However, we book an International chain hotel, so we assume we can get English language support. the staff was very helpful and friendly but we did run into many language barriers. I suggest to create a WeChat account and ask foreigners to scan this upon arrival. so all questions can be mention in there. the translation function works fine and in this case, anyone can answer guests.

Friendly staff, clean rooms, thoughtful house keeping. Every afternoon when we got back, kid’s bed was decorated nicely with soft toys. It was so cute and so thoughtful. The night before we left, they left us some delicious tea with their handwritten memo. We thought it was very warm and lovely. Thank you!

Drink selection at the bar was poor. They didn’t have any spirits, cocktails or whiskey option. They only had wine selection which we could only buy by a bottle. Red wines were kept in the fridge and it was very cold. It took a while to get served as it seems staff are not sure where all the wines are stored.

This is a very stylish and well designed hotel with a beautiful outdoor pool.

The evening menu was disappointing for vegetarians.

Very trendy interior, in close walk to the beach, lots of restaurants in the area, but still very quite. Breakfast is a fair variety of Asian and Western dishes. Staff speaks limited English, but certainly compensates by willingness to accommodate with every request. Big thanks to the concierge Leo, was a real life savior for me regarding advise on activities and sightseeing. Great attitude!

Passable

Very long wait at Arrivas as the hotel could not find my booking through booking.com, problems with getting internet and came back to a room that had not been cleaned.

Good service, restaurant, gym and pool.

No non-smoking family room available.

Staff were friendly especially Candy. a special thanks to all the breakfast staff who made sure that my families allergies were catered for. The rooms are big, clean and spacious and the nespresso coffee machines in the room is a nice touch. Close walking distance to a nice beach (5 mins) and plenty of seafood eateries close by. Gym is 24 hours which we took full advantage of.

Checking in was as a long frustrating process. Pillows on the bed were not to our liking (am sure others might like them) but apart from that we had an enjoyable stay.

Very plesant hotel in a good location

Exceptional

Very good

Very good

Superb