Wyndham Grand Plaza Royale Yuzhou Xiamen

That the credit card used to book could not be charged for the stay, I travel for work and my hotel bookings are done using a company credit card, I do not travel with this card and had to use my own credit card to pay for the booking.I also stayed in Suzhou at the Marriot Hotel and they had no problem charging the booking to the credit card used to make the booking. This is also the case in Europe where I also travel to often.

Clean, luxurious feel, variety of foods

Location is too far from food streets, if you don't have meituan app registered before your stay, it's hard to get supper.Hotel dinners or meals are too expensive.

Comfortable room.

Not sure why they have to leave the window opened by default. First day, drinking water were provided but second nothing was provided. The coffee cup wasn't cleaned after we used it. No coffee refilled for the following day.

Breakfast

I ordered a ocean view room and it happened to face east. The morning sun makes the room is really hot and the A/C just can’t handle it. The room temperature was 29 cel degree in the morning and couldn’t reach the temp we set (24 degree). So overall the room temperature is just too warm for us. We complained to the staff but not much they can do.

Its a very huge and beautiful hotel

The hotel runs on central air con, so during this season the weather is cold outside and they have turn the air con to a higher temperature which was what they explained. So my room was rather hot in the middle of the night. I have to call for assistance in the middle of night and they gave me an air cooler the cool down the room.

The room was amazing, huge with additional toiletries such as bath salt and a loofah provided. The bed was facing the view which made waking up in the morning so much better

Not a single staff spoke English, even when I tried to order room service, they had to send someone up with the menu and he did not know what the soup of the day was. The television in my room was broken. Maintenance came to fix but it went down again shortly after. When I arrived, there was no concierge to help me with my bag up to the room.

Beautiful hotel with nice views and a great swimming pool. Awesome breakfast buffet with lots of options. Staff overall friendly.

We were surprised to be offered a room with just a king bed for our family of four. No access to pool without swimming staff. Most staff speak very little English.

The room is spacious and clean. Staffs are nice. Beautiful ocean and bridge view.

Very modern, close to airport, staffs are all very nice & helpful, breakfast buffet was fantastic.

The room was very spacious and beds were comfy too.

However, there was some foul smell in the toilet. And I have booked for 3 adults with breakfast included, but was told by the front desk that their policy is only for 2 adults and hence have to pay and extra for breakfast.

Clean, close to sea and airport

Room next to elevator, not isolated enough can hear the sound all the time

Best hotel in Xiamen, 10 minutes from the airport All the facilities were beyond my expectations The spa and gym are fantastic

I would 100% come back to Wyndham Xiamen - it was an incredible experience. Staff were so lovely and helpful, despite language barriers they went above and beyond to help with whatever. The girl at reception was very attentive and made me feel welcome from the start. Dinner was very good too - and the room very spacious, clean and luxurious. Gym was decent too, and lovely views of the bridge. Area was quiet and felt safe.

I found the standard of this hotel exceeded my expectations in many ways. The hotel was exceptionally clean and comfortable and the location was ideal. The views from my room were amazing. There was a beautiful long walk along the beach, just behind the hotel, which I used most days during my 5 night stay there. The gym is well equipped with great sea views. The subway / metro is just a short walk away and it is very cheap and convenient to get anywhere in the island. The most important asset of this hotel by far, is the amazing staff who work there. They, all, really go out of their way to help in anyway they can. One member of staff is particular which would be unfair not to mention is a beautiful young lady Angel. She is incredibly polite, well mannered, patient, professional, impeccably dressed, knowledgeable and most helpful. Any advice or guidance she provided to me, was very useful and accurate. I owe her immense gratitude for making my stay there a memorable one. Thank you all the staff and Angel in particular.Manochehr

Leaving the hotel after just 5 nights!

The hotel has an amazing location at the sea with a promenade inviting for (not only) morning walks. Several restaurants in the immediate vicinity. The room had a beautiful modern, clean design and was equipped with a comfortable bed. The staff was very friendly and helpful. All in all, it was a pleasant and comfortable stay during my business trip to Xiamen.

It was excellent. Break fast was good, however some more possibilities of halal food would have been excellent. Rest all was good. friendly staff and good service.

couldn't use the internet facility as most of applications are blocked.

The Hotel it self is outstanding very very nice place

The personal is not really up to the business, no English speaking, the room service is a Desaster, the Breakfast I only use 1 time so bad you don’t need to go there more often.

It's a great hotel. The room was spacious with views of the sea and bay.Had some issues communicating with the staff in English, but nothing that can't be resolved

Great location, facing the sea. Clean and big room with nice view. Breakfast selection is big. Staff speak sufficient English. Sea front with hotel with nice park. Luxorious.

Far away from shops or any stores.

Good food, clean premises, room prices quite good although similar to better located hotels in the city area.

Lobby lounge prices ridiculous, pot of tea and small piece of cake the same price as the buffet dinner.Gym access poor, an escort is required when wanting to use the gym, floor 3 then an escorted walk down a corridor to another lift. No wonder it’s generally empty.