Crowne Plaza Quanzhou Riverview By IHG

We were 5 adults who stayed for 2 nights, not familiar with the city. However, our stay was made exceptionally smooth due to excellent services received from Mr. Ken Liu, who patiently guided us in securing local transport to and from office/factory which we visited . The concierge, Mr James, was likewise very helpful. The bell service staff and the security at the driveway were likewise polite . Overall, the excellent staff service made a lot of difference.

Nothing, everything was exemplary.

Nice hotel

The swimming pool is too small, baths not enough, bad air circulation , why no whirlpool?

Crowne Plaza Quanzhou Hotel is a fantastic hotel to stay a night in. Staff are friendly and helpful. The room was very comfortable and clean. I think the only down side for a none Chinese speaking traveller from the UK was the difficulty getting a simple bit of food in the evening when we arrive in all the hotels we have stayed in on this trip. But everything else was fantastic

clean and friendly staff

a little bit far from downtown

Clean and good amenities

The hog water in the shower kept changing temperature from cold to too hot which was annoying. They need to fix the temperature control on the shower equipment.

Service stood out excellently among all else. Ken at the concierge was exceptionally helpful. Had booked too small a room for a family of four without knowing size of double beds but Ken has tried his best to accommodate us, and when we asked to pay for an upgrade after seeing the room, he also continued to help us as much as possible while changing room. Patiently explained all the while and you dont feel rushed at all. Room is clean and excellent. Fantastic stay with excellent service!

Location. Not exactly near the old town. A short ride away for not fussy travellers

The staff at Crowne Plaza Quanzhou were exceptionally friendly and helpful, making our stay truly enjoyable. The receptionists impressed us with their ability to communicate in English, ensuring a smooth experience. A special shoutout to Jimmy, who kindly assisted us with our luggage, and Ken, who went above and beyond to help with our booking and breakfast arrangements. Their dedication to guest satisfaction was remarkable. The hotel itself felt fresh and impeccably clean, providing a comfortable environment for my family and me. Overall, we thoroughly enjoyed our stay and would highly recommend it.

New, clean, nice and friendly service. Old town Quangzhou is a very positive surprise

Location, room was good size

It’s a bit old and stuffy smell

My suite was AMAZING, the breakfast buffet was great.

The room service options after 10pm not so good, I got in late and there was only a few options. I got the club sandwich and it was great.

The ambiance, the room, the decoration, the entrance. All with so much taste and style.Very new hotel. The staff is super friendly.

Not much choice for diner, only 1 restaurant for buffet and a la carte. No bar to relax.Coffee corner in the middle of the lobby

I lile cospetics in Crowne Plazza hotels, comfortable beds and spacious room

Location

Long wait to check in, you have to take a number and I waited one and half hour.

brand-new facilities, great location in between the railway station and the ancient district

more staff training on the 2F restaurant

Room : very big, clean , new. Perfect option to stay ! VERY NICE AND POLITE STAFF !

Enlarge variety of Western food for breakfast . At least ONE person, who speaks English at reception desk, we managed check-in , but it wasn't easy ... She really tried her best ... Hotel change : bit overpriced.

The lobby music should be more soothing, light music. your music makes it noisy place

Loby music

Breakfast is excellent

WiFi doesn’t work properly

A very nice hotel in the middle of nowhere

People do not speak english

Wi-Fi not working impossible to get or receive email

Superb