The Reed Hotel

The room is big and clean. Shower water is strong and bathroom is quite big, tooLocation is quite far from the downtown but I am ok with it because it is close to the place I need to go.

Breakfast quality is at an average level. As the hotel is popular to seminars and events, be prepared to see lots of people in the breakfast restaurant.

i liked nothing at all. the restaurant smells of cigarettes. the staff was very nice, but gave me a room with someone inside. AC turns off at 22 degrees

Front of house staff were friendly and helpful. Rooms were comfortable and spacious even the walls were a bit worse for ware .

The buffet breakfast was somewhat lacklustre I thought compared to the scent hotel. As for the cafe it was a smokers den and the staff are in need of an attitude adjustment . I looked at menu on two occasions and it was grabbed out of my hands and told to look at the board. It seems to be in my observation that the manager and supervisors have created a hostile work environment as every employee were not happy and rarely smiled. Oh lack of English was a concern when they had over 30 Australians staying there and there was a struggle with people trying to order.

The pool is nice with a good view ok gym

The floors had what seemed to be blood and seaman stains a fair bit 1 large bed is just 2 joined beds gave notice and asked to leave early wouldnt let us reschedule not a 4 star hotel.

The rooms were very comfortable and a good size

The location was a bit far out. And the staff didn't speak much English

It's ok nice breakfast.

The spa is closed. And it's far from everything

The hotel itself is good. Nice rooms and good facilities.

The staff was completely helpless. I called reception to say I was arriving very early in the morning, and they said no problem. Once arrived, the receptionist told me that no rooms were available and that's it. She offered me to wait in the hall from 5 am to 2 pm, just sitting in a sofa. No alternative offered, even rest in the lounge. I asked for an early check-in, and they said no. Not even paying the extra, of course.After 11 hours on a night bus, I was exhausted and very angry with the situation, so I decided to just have a little rest on the sofa and decide what to do. A couple of hours later, an employee came to me, told me to follow him, grabbed my luggage, walked me to the exit, left the stuff outside, and told me to go. Like that, they invited me to leave the hotel. Never in my life did I feel so embarrassed and humiliated. I turned around, walked to the reception, and magically, no one spoke English. They just ignored me. Having a room booked with them!!!The worst experience in a hotel ever. The location is not suitable for tourism. It's far from everywhere. It's just good for conventions and teens travelling in groups. Also, that night, these teens were extremely noisy and annoying. Avoid if you're on holiday visiting the city.

Very clean, spacious and confortable.

Shower head need to be changed out. Flow is not consistent and pressure was abit low.

breakfast was great

wife slipped out the front and security just watched and didnt try to help.

Lovely rooms. Great breakfast spread. Enjoyed the pool.

The only issue i felt was it was on the outskirts of the town. You had to walk 2 km to get to the city centre and food joints. Taxis are easily available though.

Nice room with bathtub. Breakfast had a good selection.

Location was a bit far out of the centre. The gym closed at 7pm which was very early. We rented a motorbike organised by reception and it wasn't the safest of motorbike it didn't feel sturdy.

The staff were amazing, they honestly couldn’t have done more for us from organising holding our luggage, renting a scooter, and organising a bus back to Hanoi. The room was large, clean, and comfortable. We really enjoyed our stay.

Nothing directly to the hotel, however the cafe that is associated with the hotel in the adjoining building had trouble processing our bank card due to the workers error on the machine. When calling the bank to discover why it was not working as it had previously to this transaction, the bank informed us it had been damaged by swiping the card and through the machine. This is very disappointing, completely unacceptable and we are now a bank card down for travelling Vietnam!

Bad

The air-conditioner was broken, twin room I have requested 2 bed but when my boss coming, hotel set 1 bed for 2 people. They feel uncomfortable. Very bad experience. Room very old

The room is super clean, well equipped. The coffee shop is very good, both frink and food are cheap.

The surrounding is empty, there are no activities at night within the walking distance. Facilities are a bit old. Checking in/out is slow.

Very clean and beautiful hotel. Best place to stay in Ninh Binh. And you can have a bike to move easier

Large clean rooms, good water pressure and hot water. Comfortable beds. Spa and massages were good. Breakfast had a nice range of options, most of which were tasty. Good price for the quality.

The location is terrible. Nothing nearby other than political infrastructure and cleared lots slated for development. Nothing in walking distance and nothing to stroll around to see or enjoy, let alone if you need to pop over to a store to get anything or go to a restaurant.It's very clearly a hotel meant for politicians and corporate types with "special" guests accompanying them... one clear indicator is that the privacy screen blocking the view of the bathroom from the rest of the room is controlled by the person in the bedroom, not the person in the bathroom. This, in Vietnam, is often an indicator of the type of clientele expected.

Clean, spacious, cheap

Very good hotel. A little bit out of the way from restaurants, but you can go by taxi or car.

Nice hotel a little outside of Ninh Binh

The room

The restaurant