Ninh Binh Legend Hotel

Excellent service and cleanliness with modern furniture

We booked the hotel at the last minute. The reception staff was helpful and nice. The bed was very comfortable but the pillows were too soft. The breakfast was average. We were giving a discount of 30% on body massage which was great thank you.

Grand property with four season pool, tennis court and billiards. Excellent restaurant and big rooms.

Clean

Attitude of receptionist during check out. Unfortunately a lot of the facilities were closed which wasn’t advertised when booking.

great breakfast option a lot of variety of food options and the display was great.

the rooms in my building were a bit old

The friendly staff as well as the infinity pool.

Beds were very hard. The food was average and overpriced. The hotel was unusually quiet and very little guests.

Really loved this hotel. The photos don’t do it justice. We really loved the breakfast choices and the sky bar and roof top pool. Our room was really spacious and the staff were really attentive. I loved the bag of water and wipes as we checked out. Thoughtful touch make this hotel 5 star. Every member of staff was really friendly and welcoming especially the man at breakfast who felt like family.

Wish there was a full length mirror in the room but there are other mirrors. This was a minor.

Fantastic breakfast excellent friendly caring staff. Very spacious comfortable room great view out of the window.

Location a bit isolated.

The hotel room is very clean, beautiful furniture and comfy beds

Modern, beautiful hotel. Rooms were very spacious. Staff were friendly and helpful, recommending restaurants and organising taxis for us. 3 pools to choose from including a rooftop infinity pool. Breakfast was amazing.

Nice hotel, pool, breakfast and big room.More a 4 then 5 star.Area directly around is not (yet) interesting, but it is under development. We were by car so no issue for us. Also some tourbusses stopped by here.

Without knowing, they went into our room to fix an AC. For me it is unheard of to have people access a room that you gave to a guest, without first asking/checking

Very good buffet with excellent selection of delicious fresh food. Location was excellent worked well. Staff attentive and catered for our needs.

You are doing an excellent job. Keep it up. Well done.

We traveled to Ninh Binh only to see Trang An. This hotel is very close to Trang An. It only takes about 12 minutes to reach the location and about 5 minutes to the Hoa Lu old town. Located in the villa area so it's rather quiet.

Upon first impression, it's evident this hotel suffers from neglect, evident in the pervasive mold, damaged amenities, and overall lack of maintenance. Despite the gesture of a welcome cake, the incorrect room names on the welcome letters immediately set a tone of disorganization. On top, the bed and pillows are too hard and thick. Our dining experiences further compounded our disappointment. The all-day dining option showcased inattentive staff and a notable lack of care in service. The quality of the food, particularly the pizzas, left much to be desired. The odd texture of the pizza dough and the incorrect preparation of our order was frustrating.Breakfast, a hallmark of any reputable establishment, was another letdown. For a purported 5-star hotel, the absence of a coffee machine was surprising. The brewed coffee, left in a large container akin to tea, was not only cold but also excessively strong. The use of instant noodles in one of the dishes further underscored the lack of attention to detail and quality.Miscommunications persisted throughout our stay, exemplified by errors in food orders and careless service at the live station. Despite clear instructions, our requests were repeatedly mishandled, leading to frustration and inconvenience.Even the basic amenities, such as electricity, proved unreliable due to frequent power outages. The reliance on a generator during specific hours disrupted our comfort and added to the overall dissatisfaction.Given these numerous shortcomings, we had no choice but to cut our stay short and vow never to return to this establishment. The lack of care and attention to detail across all aspects of our experience left a lasting negative impression.

Spacious hotel rooms. Lots of facilities to enjoy…. Indoor swimming pool is a plus for cold weather. Staff are excellent. Spa and massage rooms are very nice. We enjoy our time staying there for 2 nights.

Needs a car to get to local food. But it’s all good since we stay there only for 2 nights. We ate at the hotel restaurant. Hotel is very close to Trang An and Tam Coc.

- the room was clean, modern and spacious - the bed was really comfortable - the staff were very helpful, happy and accommodating

- there is not much around the hotel that’s in walking distance

Facilities. Service. Amazing and very helpful staff. Breakfast. Beds (so comfy). Room size.

The only downside is that the hotel is a little far from any eateries (other than the restaurant at the hotel).

The staff is very friendly and helpful. The breakfast and dinner inside the hotel is very delicious, particularly Pho is so yummy!The hotel decor is beautiful, the beds are very comfortable.

The infinity pool and sky bar was closed due to heavy rain. However the view is exceptional on the top level.

The accommodation is clean and complete.

Bathroom is a bit small, the shower is divided with glass and your clothes might get wet by the splashing water but manageable.

very big rooms, 3 swimming pools and pool tables

nothing I can think

nice, clean and spacious rooms, good food, breakfast with various food, helpful and nice staff

everything was perfect