Ceiba Hotel Bissau

I¿ve travelled to many countries but I¿ve never seen and been in a room as clean as Ceiba Bissau. I feel so great being in the room and the staff were super nice and friendly. Food was great!

Yes! I did not like that I had to leave the hotel.

Probably the best hotel in Bissau, location is superb.

Needs to find a solution to the problem of cockroaches as is the case with the whole town .

I cannot recommend this hotel enough! The manager, Cesar, was beyond helpful, going out of his way on multiple occasions to help us or make our lives easier there. A really nice guy who spoke many languages and helped translate. He always made you feel like you were his priority. Saying that, all the staff were lovely and always helpful. The breakfast is amazing - a spread of cooked options, pastries, cereals, juices, freshly made to order crepes, cakes, breads and spreads, fruit… and the list really does go on. The hotel was spotlessly clean in every room. The pool and outside area is beautiful and you can get drinks and food ordered to your sun lounger. We enjoyed our time spent at this hotel a lot. Thank you Cesar and Ceiba Hotel.

The staff is very nice, professional and helpful.

All was good.

The hotel is the nicest in the city with modern facilities, a comfortable room, and a great pool.

The hotel intentionally charged me a substantially higher rate than I reserved through booking.com. When confronted, they said they didn’t speak English, and said it was something I had to resolve with Booking.com. I submitted all the paperwork to booking, and the hotel refused to refund the difference. Be very very careful with this hotel for fraudulent charges and dishonest employees.

the room was terrific. spotless. restaurants were pristine too. free airport shuttle too.

The staff were fantastic, especially the general manager who took time to make sure we got a taxi despite the president of Sudan arriving at the hotel and the roads all closed by the police & military. The pool area is beautifully designed. Great hotel!

Hotel is really nice and well organized. The hotel has a new manager who clearly really cares about his employees/customers. From what I've seen, this is the best hotel you can find in Guinea-Bissau. The manager and staff organized a tour guide that also works at the hotel. Alfa spoke perfect English and also went above and beyond and helped me out to reach my next destination! (Thanks Alfa!)

Everything went smoothly. Just know that Guinea-Bissau does not have a lot of English speakers but you can easily get by with the staff with basic French/Portuguese/Spanish and Google Translate if all else fails

Luxury of the resort, breakfast, location

location is good; clean;

ONLY CASH ACCEPTED; compare to the price, breakfast options are limited; the receptions staff speak a little English, take times to communicates; swim pool water is salty and stick to skin, seems too much chemical inside.

Perfect stay at the Ceiba hotel!The hotel was clean, modern with a moderately sized room and good sized bathroom. The room had Ac, TV, iron and a fridge.The hotel had a nice gym with a good selection of machines and weights in a modern building overlooking the pool which also had AC.The pool area was very nice and modern complimented by palms trees to give it a tropical, beach feel.The restaurant food and service was amazing, all the food was very high quality fresh and cooked to perfection. Also the service was very efficient. The hotel has underground parking which is easily accessible via the lifts.The staff at the hotel very helpful although English speakers may struggle if you don’t have a second language. The staff mostly Portuguese or French but having Spanish or Italian will be sufficient to get by.

The property stated that they offered many services such as ‘car washing’ however this was not available to us when we inquired.

The location of the hotel and the facilities for business meetings and even conference. Spacious rooms with comfortable bed expected in this region.

The breakfast was good, however, the food supposed to be hot could be expected to hot but not cold. I have requested to make a sunny side up eggs and got fully fried.

The location and premises found to meet my expectations. Friendly staff are happy to assist you when needed. However, one minor thing that very few people do speak English. I would expect as international hotel more people would be speaking English.

All seems to be what would be expected.Hotel staff friendly and willing to assist you in case of need.One thing would point out that only few people speak English which would help to understand better each other.

A very pleasant place. Good and clean rooms.

The staff spoke little English and the digital room keys constantly stopped working.

Tasteful modern decor, comfortable rooms, beautiful pool area.

The stuff did not speak any English and were not well informed on what available on the menu. The service was slow.

The breakfast was very good, although during my stay, somedays no hot dishes were available. Good juices and excellent fresh fruits. The staff very friendly competent and helpful.

The breakfast was very good, although during my stay, somedays no hot dishes were available.In the restaurant not all the dishes of the menu were available.

Everything is fine - location on the main street (where the carnival goes on), hospitality, cleanliness, a lot of comfortable furniture in the room. There are a nice pool and a pool bar. Breakfast is tasteful starting early at 7 a.m.

wifi would be down sometimes

Best hotel in Africa. Great rooms, good gym. Underground parking (our car 2.40 m high fit in easily)

Location and very clean

Nobody at the reception could speak English, which is to be expected in a 5 star hotel.

Good airconditioning . Good location. Extended check out time.

Hope better English spoken as had some communication issues