AC Hotel St. Petersburg Downtown

Location Size Clean Staff

Absolutely not enough room to store clothes or hang towels to dry. We can¿t stay there for this reason.

Location was great, nice workout facilities

The AC did not work the first day. Same issue on day 2¿annoying. At breakfast we were charged $22 even though we paid for breakfast with our rate. A manager corrected on day one. On day two, the breakfast lady said our rate included breakfast for only on

Location and it was well run.

location

Cleanliness and location is perfect

There was an issue with our room and a roof leak. The staff gave us the option to rebook elsewhere or reduce the rate. They were super apologetic and incredibly responsive to our needs. We opted to stay and while we got a heavy rain for about an hour and there was a leak. All the staff were attentive, apologetic and helpful and kept thanking us for our understanding. Way to handle a situation! Well done!

Nothing really.

Amazing location

Breakfast options were mediocre. Initial room we received was dirty and hadn’t been cleaned after the previous guests left. The front desk reassigned us to a new room.

The location was great. I liked the security of the building. Key cards needed after hours and to utilize the elevators.

The beds were extremely uncomfortable and the pillows sucked. No continental breakfast. Water pressure and hardness were terrible.

The location was great but that was the only good thing about the hotel

Our room was exceptionally dark. We had very little natural light because the room faced a high rise building that was roughly 40' away. In the room, the lighting was also very dim. When we woke up, we could not tell if it was sunny or cloudy because the adjacent hi-rise blocked any view of the sky above.There was no private outdoor space at all. Can't remember if that was mentioned on the booking site.The in-room amenities were on the light side. There were shampoo, conditioner and soap in the shower. The only other amenities included a bar of soap and a very small bottle of lotion. Earplugs were provided. There was a mini-fridge and a safe.In-room hot beverages included decaf and regular coffee. The tea selection was limited to Earl Grey & Decaf English Breakfast. I drink tea in the morning and don't expect it to be caffeine free.The pool was cold and mostly shaded by the hi-rises surrounding the hotel which is only 8 floors. The common area in the lobby was bleak. I was certain that I saw a really cool picture on the booking website that showed a nice common space.Super disappointed. Have stayed at other Bonvoy Marriot properties and had very good experiences.

Location, Bar

room had water leak and there was a lot of noise late in the evening

Great location and friendly staff.

Had a bad first night due to room location and noise. Moved to new room, quieter but no view.

Fantastic location for both bars/restaurants and the marina. Would highly recommend.

Not much storage for clothes with just a few hangers and only 2 small drawers.

very kind staffbig and clean roomgreat location at lovable walking distance from the main St Pete Pier

Staff were very friendly.

Poor quality sheets and hard bed. Flat pillows. Did not get a good night's rest.

Nice

We had to wait hours to get a room because booking.com didn’t send over our approval and the hotel made us pay for the room.I still have not been reimbursed

Great location and beautiful pool

The bed was hard

The location is what we came for. We wanted to be right downtown near the Pier. The hotel is nice and the breakfast was good. Wait staff at breakfast was very pleasant and attentive.

Issues with staff not understanding what they were doing, causing me to be charged twice and told I had to resolve on my own. I had to insist that I shouldn't have to look into their error before they finally took a closer look and realized an employee error. Someone in the valet crew helped themselves to what they wanted in my truck. When I called to report the theft after check out, no resolution was offered outside of a promise of a call from valet management.

There was an issue with our room and a roof leak. The staff gave us the option to rebook elsewhere or reduce the rate. They were super apologetic and incredibly responsive to our needs. We opted to stay and while we got a heavy rain for about an hour and there was a leak. All the staff were attentive, apologetic and helpful and kept thanking us for our understanding. Way to handle a situation! Well done!

Nothing really.

The staff was amazing, especially those at the check in desk! We appreciated the welcome champagne glass, and the pet friendly-ness of this location. There was a pet drinking fountain just inside the lobby, fresh made cookies on a table, our pets were welcome upstairs on the balcony and the live music was fun. Food on the rooftop was delicious. Hotel room was spacious and clean! Absolutely loved our stay and have already recommended to a few dog-owner friends.

There were no on-site pet relief areas, however there is a huge shaded park about a 5 minute walk away. There were A LOT of homeless people at the park, and a few approached my mom and I while walking our dogs there. They were friendly and we were not overly bothered, however I might be nervous walking there in evening hours (especially if i was alone).

Pool is fabulous. The rooms large and clean.

The breakfast was very limited. The staff at breakfast were slow at serving.