Bali Hai Beach Resort

Location clean activities

Location

Outdated, poorly renovated , HVAC did not work properly

Location

Out dated. Room in need of paint new floors new bathroom new kitchen

The staff was super kind and helpful. Beautiful pool area with great service in the lounge on property. The view and access to the ocean in our oceanfront room was beautiful.

No coffee in the room and nowhere to get it before 8am. Luckily I ran into a staff member that offered to make me a cup. The lighting in our room was fluorescent and cold. Beach rooms Need remodeling.

Location and view were incredible. Property was well kept. Availability of beach chairs, umbrellas, towels was great. Cleaning staff was very friendly and accommodating. Front desk staff, very friendly and efficient.

The rooms they show on the website were only the remodeled rooms, not the existing rooms. Room was outdated, but nice. Cabana cushions were dirty, Spa was closed due to remodel, but not posted on the website as being closed.

Our suite, overlooking the pool, was recently remodeled and looked great. Our friends booked the beach front unit and it looked like something out of the 70s.

No ice machine

Location was great and right on the beach

Room we head was nothing like the photos and it was dirty, musty and gross.

That it¿s on the beach.

The bait and switch scam that they pull with the pictures. They overcharged me for a room that was not worth more than $--- a night and somehow I paid $--- per night but I didn¿t even stay there because it was filthy and not the same room in the pictures.

Right on the beach. It was clean, comfortable and spacious.

The location is excellent and the hotel has obviously been updated recently.

There were no chairs in the room. There was also no coffee table or desk. The night we got back late and ordered pizza we had to eat on our bed.

Location amazing

Check out staff were very unpleasanr. Check in were ok

Mattresses to low and the coffee maker in the rooms were horrible

Next to the beach. Great amenities

Just view of the beach

The room was very poor quality it need a revamp

Right on the beach

Room was lovely as well as pool area. Bar tender was great as well.

It wasn't disclosed that your facility was under renovation which took away from a serene beach vacation. Also well overpaid given you were under construction. BIG miss not disclosing this to your guests. Check in staff were stand offish, please be more welcoming to your guests with greeting and providing directions.

We loved the location and the view from the balcony was breathtaking. The kitchen was well stocked and had full sized appliances. The bed was very comfortable. The pool was very nice and clean. It was nice having the lounge right beside the pool to get drinks and snacks.

The unit was a little outdated, mostly the bathroom and kitchen. The room smelled a little musty.

Clean and nicely renovated. The grounds were well kept. Pool, lounge were nice and not overcrowded. Great location with easy access to pool and the beach.

A cooktop would have been nice in our unit

Great location on the amazing Holmes Beach - you can walk on the soft white sand for miles. Was pleasantly surprised by the REALLY warm swimming pool - at least 85 if not higher.

Because used booking.com - was given the smallest room on the property. Have previously stayed at property in a much larger room. Staff seemed really inexperienced and not very customer focused. Ice machine broken for 2 days in the lounge. About one third of available rooms (all the beach front ones) still out of commission (dec. 2025) from hurricanes more than a year prior - boarded up so from the beach the hotel looked like it was out of business.

It had a boutique feel

Very over priced for what we got. Hotel and room on Beach was under renovation which was not disclosed.