Home2 Suites By Hilton Florida City

Bed comfortable. Breakfast OK not great. Location good.

Temperature was a problem the entire two night stay. We needed to try three rooms because of the temperature problem. The temp was either too hot or cold. We could not regulate the temp. properly. Also a problem with the audio on the remote. Asked to speak with a manager upon check out but no-one was available.

We arrived a day earlier than expected and our reservation was not until the next day. Mind you we got there on Christmas. I called a bit before we arrived, 3am, and the night staff who answered was polite, sweet, friendly and was able to accommodate an extra night stay even though the hotel was almost booked to capacity for the holidays. I was worried bc of a review I had read about the pool being closed and the hotel under renovation a month prior. I asked the kid on the phone and he assured me all amenities were open and he was right. The pool was open. They had floats for the kids. Water was a bit cold but by no fault of the hotel. They have a BBQ spot attached to the pool area. We did not use it but saw a large group one night having tons of fun swimming and BBQing. The room was clean... everything brand new. When we first got there, again 4am, the TV remote was missing. By 7am maintenance was knocking on the door to give us a remote and even came in and explained how to use it bc the system was new to the hotel and slightly different than just clicking power. The beds were comfortable, the pull out couch had a bed and extra sheets/blankets in the cabinet. Kictxhen had a fridge, freezer, coffee pot, microwave, silverware, literally the most at home you could feel in a hotel. It was my husband, me and our 3 kids. With 5 people in the room we still werent tripping over each other the room was so spacious. The last thing I would like to add, Florida City has some touristy attractions. Everything was 5-10 min away from the hotel. Being the last exit on the turnpike before the keys, the first key is like an hour away. Location was great especially for us because we were there to attend a wedding in Homestead. 15 min dive away. I would highly recommend this hotel for extended stays (more than a few nights). Breakfast was a little busy every morning but can't lie, we would sleep and get down there a bit late. Our entire stay was comfortable and easy.

No complaints! Seriously, not one.

location, availability of car parking, courtesy of the personnel.

We were assigned a ground-floor room, located in front of the maintenance room and the ice dispenser: a very noisy area starting from the early hours of the morning. The breakfast service was undersized compared to the number of guests staying at the property during my visit (food ran out and there were long waiting times for replenishment, as well as long queues)

Excellent location as a base for exploring Everglades and Keys.

The property is massively understaffed for the volume of guests. Very long lines at breakfast, foods/coffee not refilled (only one staff member to handle the buffet), front desk not attended during typical check in hours (only one staff member covering two hotels adjacent to each other).