Holiday Inn Express & Suites Casa Grande by IHG

Location

It said restraunt in amenities No restraunt Air Conditioner rattled all night

Location and cleanliness, the breakfast was good as well.

The dog poop outdoors needs to be enforced on the pickup duties of guests.

The Bathroom was not cleaned after the request was made by me. There was hair on the Bathroom walls. The place was old abd not worth the $219.00 per night I would not recommend it

The room was clean, the bed was comfortable, and a nice hot breakfast waiting for guests each morning.

The option for a larger room allowed me to work in the room for four days with a much greater degree of comfort compared to a regular room.

The breakfast is not good. It may be standard these days but none of the prepared food was tasty. Eggs and oatmeal can be delicious and not that hard to make.

Clean, efficient, adequate breakfast choices, tap water was terrible, but they provided bottled water. Overall, a great stay.

Access to location was great and check in guy was nice.

Bathroom was moldy and air conditioner was noisy. Hallways were dirty and gross. It was so bad that the mold triggered allergic reactions and after being awakened 3 times by the noise from the a/c, I finally just got up (it was 1:30am) and left.

The location is nice and quiet. Check in is fast and easy. The room is very spacious. The pillows are too soft for me but the bed is great.

The shower curtain and liner are both cloth which made for a huge mess outside the shower. The floor was filled with water to the outside of the bathroom, this was frustrating. A plastic liner is needed inside. Overall we love staying here. AC is loud.

Breakfast in a bag was quite generous and quite good.

Hotel was a complete mess from remodeling project.

The only thing was at breakfast, on Monday, their wasn’t any hot items and the staff didn’t refill anything and it was only 9:00 am. We were flying out that day so I was eating lite so it didn’t matter but I felt like they should of ask if we neede

The breakfast wasn't very good. There weren't any eggs or sausage. The staff wasn't able to fix the hot water maker that didn't seem to working properly.

Breakfast

Couldn't get my key to work. The coffee maker didn't work. After running the ac it smelled like wet socks.

The staff are very friendly and helpful. The rooms and clean and fairly spacious. Their free breakfast is really good and offers many more options than most hotels that have breakfast included. Overall, I really love this hotel.

Unfortunately the walls are very thin and you can clearly hear people talking in the rooms next to you. Hallway noise is also a problem. I could hear everyone within 25 feet of my room go in and out of their doors because they close with a loud click.

Nice front desk, descent breakfast

We could hear someone snoring in the next room all night long.

Cleanliness of the room and newer Hotel.

There wasn't any water in the vending machine.

The hotel room was of decent size and clean. The hotel amenities were adequate.

The walls between rooms are paper thin and lack any acoustical insulation allowing every word said in the adjoining room to be heard . The paper thin walls allowed you to hear the "farts" from the other room . Overpriced hotel for this condition.

Size, cleanliness, staff.

Accessibility to surrounding area, friendly staff, comfy bed

Housekeeping staff was very noisy. We did not have our room serviced. But, when they were cleaning surrounding rooms they hit the walls and our doors quite a few times.

The beds in this hotel are wonderful!

Breakfast hours could be extended to 10:30AM. Also, coffee service could be made available until 12:00PM.

Hotel employee was outstanding!!!!

The hot tub wasn't warm