4 Star Hotel
Serenity Hotel Boutique by Alsol
About
Elegant Accommodations Serenity Hotel Boutique By Alsol in Playa del Carmen offers 5-star comfort with spacious rooms and modern amenities. Guests enjoy free WiFi, air-conditioning, and private bathrooms with free toiletries. Exceptional Facilities The hotel features a rooftop swimming pool, sun terrace, and a family-friendly restaurant serving Mexican cuisine. Additional facilities include a bar, outdoor seating area, and live music. Prime Location Located in the city center, the hotel is a 7-minute walk from Playa del Carmen Beach and 1.2 mi from the ADO International Bus Station. Nearby attractions include the Church of Guadalupe and Cozumel International Airport, 22 mi away. Guest Satisfaction Highly rated for room comfort, size, and convenient location, the hotel ensures a pleasant stay for all visitors.
Room Options
Studio Deluxe Room
270 sqft • 1 King
Room Details and Photos
Junior Suite
431 sqft • 2 Single • 1 Sofabed
Room Details and Photos
One Bed room Suite
603 sqft • 1 King • 1 Sofabed
Room Details and Photos
Junior Suite
431 sqft • 2 Single and 1 Sofabed • 1 Sofabed
Room Details and Photos
sqft
Room Details and Photos
Superior Suite
829 sqft • 1 Queen and 1 Sofabed • 1 Sofabed
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Double Room
689 sqft • 1 Double and 1 Sofabed
Room Details and Photos
One Bedroom Suite
603 sqft • 1 Queen and 1 Sofabed
Room Details and Photos
Guest Rating
Very Good
Pros +
- Breakfast Server
- When I walked in the unit my initial impression was very positive because of its size and furnishings. It felt upscale and modern.
- The air conditioning.
Cons -
- Do not stay here or trust anything they say. This place is a nightmare! Be careful Booking through here, it?s not the one they?re actually going to give you! Also, my charger was stolen out of my room.
- I pulled back the sheets and discovered 2 red dots under the pillow. I got a wet towel to see if they came out and discovered they were blood. It was too late to get it resolved so I slept on the other side of the bed. I covered my pillow with my t-shirt
- No bar soap in the bathroom, the towels & face cloths were dingy & hard, only 1 face cloth and 1 dish rag provided daily with towels, only 2 small bottles of water provided at check-in, extra charge for additional bottles, pool area was unattended, etc.
Jesus
•Posted on: 6-6-2024
Breakfast Server
Do not stay here or trust anything they say. This place is a nightmare! Be careful Booking through here, it?s not the one they?re actually going to give you! Also, my charger was stolen out of my room.
Joseph
•Posted on: 2-26-2024
When I walked in the unit my initial impression was very positive because of its size and furnishings. It felt upscale and modern.
I pulled back the sheets and discovered 2 red dots under the pillow. I got a wet towel to see if they came out and discovered they were blood. It was too late to get it resolved so I slept on the other side of the bed. I covered my pillow with my t-shirt
Verified Hotel Guest
•Posted on: 12-2-2023
The air conditioning.
No bar soap in the bathroom, the towels & face cloths were dingy & hard, only 1 face cloth and 1 dish rag provided daily with towels, only 2 small bottles of water provided at check-in, extra charge for additional bottles, pool area was unattended, etc.
Nadim
•Posted on: 12-2-2023
Spacious room, comfortable bed and clean!
Inconvenient parking, dark and tight underground.
Top Amenities:
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 12:00 PM
Pets:
Pets are allowed. Charges may apply.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of USD 100.0 is required at checkin. This will be collected by credit card. You should be reimbursed on checkout via credit card, subject to an inspection of the property.
Features & Amenities
Highlighted Amenities:
Amenities & Services
Top Hotel Destinations
- Hotels
- North America
- Mexico
- Quintana Roo
- Playa Del Carmen
- Serenity Hotel Boutique By Alsol