Hilton Vacation Club Crescent on South Beach Miami

Location, cleanliness, room size

When they are allowing check in at 4pm checkout at 10 am seems to be weird.

Location by the restaurant

No parking had to carry luggage two blocks from garage, no elevator had to carry luggage up 3 flights of stairs, rooms smelled like mold, there was blue film on windows so you can't see out, there was no ocean view, and check out is at 10 am

Best location to stay if you were visiting this place mainly to stay on the beach everyday!

Traffic and the day when we lost power in our hotel for over 6 hours.

I liked the location, the staff. Didn't like having to come out the building to see hotel staff, didn't like not having TV in bedroom area.

Location was right on Ocean Drive right across from the beach. Everything was in walking distance

Huge room. Clean. quiet. So close to the ocean.

No ocean view. confusing amenities.

Location is great! Great staff! Clean Room!

Small Elevator, and the Sofa beds are not comfortable in my opinion.

Close to beach and concert venue.

No pool or breakfast.

The hotel is directly on Ocean Drive, 3 min walk to the beach. You can rent beach beds and umbrella on the beach for 38 USD+tax (50 if not guest of the hotel). We got beach towels. There is a Starbucks 1 min walk. - We had our breakfast here every day - much cheaper than eating out on the Ocean Dr.The checkin was in the Ocean Plaza Hotel next door. We received keys to the Ocean Plaza/McAlpin and separate keys to Crescent. We didn't use the facilities in the other buildings. We spent 7 nights, we had house keeping only once. Towels changed only once. The room is very spacious - we even had two bathrooms, the kitchen is well equipped. The road in front of the hotel is closed, so we had to carry our luggages from the corner (less than 1 min walk) but we had no problem with that. We enjoyed that we could walk on the road and it was quiet and peaceful in the evening/night. The hotel smelled very nice.

We expected that we'd have house keeping every 3 days. In one week, we only had once. During our stay, the door locks were changed and we got so many keys, in the end 2 out of 3 keys could not open our hotel front door and room door. Also, the water pipes were locally maintained and we didn't have water one night from 10 pm until 6 am. At least the staff could have given some bottles of water (other hotels do that). Also, the McAlpin Hotel next door is being renovated outside at the moment and on weekdays from 8 am to 4 pm you can expect workers running around and shouting next to your window. We also wanted to book some excursions at the reception but they were more expensive than advertised in the lobby screen. Also, some of them were not available at all. It needs to be updated.There is only one elevator, which is very slow.

The place is right on ocean drive and the staff at reception is kind

They did not tell us there was a renovation going on and we had workers up and down out of the window and drilling whole day

Location

Noise, no sunlight, equipment old fashioned, not maintained

Fantastic location, beautiful beaches 1 minute walk away Rooms large and with good facilities.

Excellent location on Ocean Drive. Nice and quiet, but near all the bars and restaurants. Good roof terrace with Jacuzzi. Free coffee on a morning on the veranda.

Location.Location.location Room had built in kitchen with fridge

Very loud AC unit

Location, view and the room size.

checkin at a different lobby and no in house dinning facility

Excelent location, comfortable and well equiped.

Cleaning service could be improved.

Exceptionally clean , good facilities , great staff and fabulous location

Lovely hotel in a wonderful location.

This building was sort of abandoned, with the reception desk operating two buildings away.

Location right next to the beach

The elevator is tiny glad I’m skinny

Location

Primary issue was billing. Credit I requested to be used was not used